Ensayo - Comportamiento del consumidor
Para hacer un plan de Mercadeo generalmente se hace un estudio del comportamiento del consumidor y de la segmentación de mercados. En un estudio del comportamiento del consumidor, además del precio hay varios factores que lo determinan: Cultura, estilo de vida, motivación, personalidad, edad y percepción. Además, los mercados se pueden segmentar de acuerdo a los parámetros de consumo.
El comportamiento del consumidor determina la forma más eficiente de satisfacer las necesidades de los clientes. Así, el cliente es considerado desde el ángulo del marketing como el objetivo principal ya que las empresas existen tan solo por los consumidores e implementan estrategias de mercadeo para cubrir sus necesidades. De esta manera, los directores de marketing deben considerar varios componentes y hace siempre este tipo de preguntas ¿Qué, quien, porque, como, cuando, donde, cuando compra? Algunas de las expresiones culturales como las subculturas, las posturas, gestos, preferencias alimentarias, tabúes, prohibiciones, actitudes rituales son tomadas para uso de marketing y luego son transferidas a la conducta del consumidor mediante rituales de consumo. Además, Las actividades, los intereses y las opiniones son componentes del estilo de vida de una persona y pueden ser un factor concluyente en el proceso de compra. Dentro de las actividades, la moda y el tipo de trabajo son los parámetros más relevantes del estilo de vida de un individuo, que
This essay will explore the notion that a consumer society is a divided society. By using the information presented in the making social lives booklet it is hoped this essay will present itself clearly in its dialogue offering concise points of discussion relevant to the topic at hand. This essay will look at what consumer society is, how it evolved and why society might be considered consumerist also at how different members of society consume and why these things contribute to the opinion of divisions within a consumer society.
Mass production was expected to reduce the unit cost of industry which could lead to a situation that companies tried to use all efforts to produce products and neglect marketing. Selling is preoccupied with the seller's need to convert the product into cash, marketing with the idea of satisfying the needs of the customer by means of the product and the whole cluster of things associated with creating, delivering, and, finally, consuming it.
The major hypothesis driving this study therefore states that, when the strength of ethnic identification is high, the ethnic consumer will respond to marketing the way there parents’ culture does (Cherian, p. 501). The problem with this statement is that it assumes that all Hispanics in the culture currently agree or plan to stick with the culture. This statement does not consider that other Hispanic population. And for a long period of time, mass marketing was thinking in terms to the cumulative mind set. This study wants to examine what is the difference between the Hispanics who would like to stand with their traditions and long
Consumers buying decision making play an important role for the success of every company or organisation. Without the investigation into consumers and their buying behaviour companies and organisation and marketer cannot achieved their aims and objective of their goals in the sale of their product. The purpose of this investigation is to explore the relationship between the consumers buying decision making process and the beverage brand products. (Coca Cola and Pepsi Cola) The data for the research has been collected from the UK one of the biggest town in England know as Huddersfield. The result from the research has determining that in the UK, majority of the consumers prefer Coca cola beverage brand than Pepsi and the research result has indicated that consumers buying decision can significant influence the beverage brand product in the UK market the research continue to say that if coca cola has put more focus on consumers buying decision in the UK know what they expected from them and producer according to their customers demand and try to satisfy their need and wants this can lead coca cola toward the success and increase their profit in the UK market
The purchasing goods & services have throughout the years begun to lead to a new perception of consumer relationship and in ways businesses conduct their operations. Not only is a business concerned with the buying and selling of goods & services but to further maintain that relationship with their customers to correlate between both parties. As this being the prime functionality of businesses, each business must differentiate themselves with other businesses offering different and wholesome services, which overwhelms their competitors, thus adding their own individualistic value to the marketing
This dissertation is submitted in partial fulfillment of the requirements for the Degree in Marketing Practice
Social-cultural factors outlines the basic beliefs and values of consumers. It is the forces that influences an individual’s way of thinking, lifestyles and behaviors. Marketers must take into consideration the various characteristics of the consumers it is going to sell or target as this is vital in the development of marketing strategies, therefore, making the product or services appealing to customers. One important development is the changing and growth in racial and ethnicity, affecting the changes in culture as new values, ideas and attitudes are learned and shared by different social groups. Sociocultural factors can have an impact on marketing activities which are influenced by the improvements or advances in technology and the ability to instantly transfer ideas via the internet. There are also the advancement of connectivity through social media (i.e., Facebook and Twitter) and telecommunication (i.e., Skype or Viper Chat). In the past, none of these technologies existed, most communications were done via letter writing, telegram and not many had access to computers or the internet. In today’s society, with all these new technologies in our grasps, this gives the consumer the advantage to research about the product or services and comparing prices before buying. It also allows the consumer to buy with safety, security and control in mind. The marketing department of a company need to be aware of the current needs and wants of consumers in order to develop a
This report aims to find out the relationship between customer value and marketing. In particular, it focuses on the necessity of marketing and the composition of customer value, research on the connection between these two concepts. In particular, it indicates four elements of a market, which are price, place, products, and promotion (4Ps). The other vital part of a market is customer value, it has been divided into instrumental value, hedonic value, expressive value and cost value. Customer value and marketing connect to each other through the supplier help people do better- buying decision and improve products through the customer value.
Marketing is the process of planning and undertaking the idea of pricing, promotion, and distribution of goods and services to create and retain relationships that will satisfy individual and organisational objectives. It also deals with customers, understanding, communicating, and delivering consumer value and satisfaction. Also, individuals obtain what they need and want by creating and exchanging products with others. Exchange process involves work. Sellers must search for buyers, identify their needs, design good products, set prices to the product, promote and deliver them. However, individuals make decisions on how to spend their obtainable resources like money before purchasing any products. This is known as
The following Summer Project Report titled "Future marketing strategies for Amore" is hereby approved as a certified study in management carried out and presented in a manner satisfactory to warrant its acceptance as a prerequisite for the award of Post-Graduate Diploma in Management for which it has been submitted. It is understood that by this approval the undersigned do not necessarily endorse or approve any statement made, opinion expressed or conclusion drawn therein but approve the Summer Project Report only for the purpose it is submitted.
Dissertation in Marketing Credit point level – 10 ( 15ECTS) Supervisor: Venilton Reinert Authors: Landry Capdevielle Min Li Paulina Nogal
The company is organised in several large departments: Wholesale, Retail Sales, Sales to Foreign Markets, Purchasing, Logistics and Supporting Services. Customers include construction companies, trading organisations, installation companies, industrial enterprises, craftsmen and small entrepreneurs, as well as end consumers. The company makes almost 60% of its sales revenues by selling goods wholesale. To make the sales quick and efficient, the Wholesale Department has been divided into four sales sub-divisions. At present, Merkur has 38 retail sales centres in Slovenia. Specialisation increases the effectiveness of sales, so two types of Merkur sales centres were developed: MERKURDOM focusing on ordinary households, and MERKURMOJSTER intended for DIY (do-it-yourself) users. More information about MerkurDom and MerkurMojster is available on Merkur internet site: www.merkur.si.
Into the bargain, an individual requires sufficient information in regard to the sources of the commodities before doing the selection. Consumer behavior is the forceful interaction of affect and cognition, behavior and environmental situations, by which human beings execute the exchange factors of their lives. Researchers suggest that individual consumers develop self-concepts and lifestyles based on various internal and external influences. In addition, the concepts and lifestyles generate needs and desires, which require consumption decisions to satisfy. When an individual consumer encounters relevant cases, the consumer decision process adjusts accordingly (Jedi et. al., 2013).
Marketing occupies a very important part in the development of the company. “Marketing is the process of planning and executing the conception, pricing, promotion and distribution of ideas, goods, and services to create an exchange and satisfy individual and organizational objectives.”( American Marketing Association 2004) But how marketers know why consumers do what they do and what product they need? Having a good understanding of motivation theory is a useful way for marketers to close to people. "Motivation refers to the processes that cause people to behave as they do. From a psychological perspective, motivation occurs when a need is aroused that the consumer wishes to satisfy.Once a need has been activated, a state of tension exists that drives the consumer to attempt to reduce or eliminate the need. "By understanding it, grasping the rules of consumers, so as to apply to the marketing, improving product sales and brand recognition.
De acuerdo a la información entregada, las variables óptimas para segmentar el mercado son de tipo geográfico y por tipo de usuario. Específicamente distinguir entre el área de DFW y fuera de ésta y entre los consumidores