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Computer Mediated Communication Research

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APA Citation:

Jiang, L.C., Bazarova, N.N., & Hancock, J.T. (2013). From perception to behavior: Disclosure reciprocity and the intensification of intimacy in computer mediated communication. Communication Research, 40 (1), 125-143. DOI: 10.1177/0093650211405313
Rationale, pp. 126
Jiang, Bazarova and Hancock suggest that people using computer-mediated communication have higher self disclosure than during face-to-face interactions. They want to prove that the higher amount of self disclosure can lead to more intimacy in the relationship, proving that people in an online relationships are more intimate than people in face-to-face relationships.

Research Subjects, pp. 131
A very diverse group of 85 students from a university participated …show more content…

131-133
Participants were told that they were in a study to see how people communicate on all the different media. They were then told that they would be having a conversation with another college student either face-to-face or on the computer. The participants did not know that the person they were talking with was actually a study confederate. Each confederate had 20 hours of training on self disclosure manipulation through the computer or face-to-face. After their conversation, the participants were asked to fill out surveys about their talk that measured disclosure and intimacy perceptions and attributions.

Findings, pp. 133-136
All four hypotheses were supported. They found that people self disclose at a higher rate in computer-mediated communication than during a face-to-face interaction. They found that their participants self disclosed more after the confederates made intimate disclosures than when they made non-intimate disclosures no matter what topic they were discussing. The people speaking with the confederates via internet found the intimate disclosures from them to be more intimate than people who were speaking with a confederate face-to-face. People who spoke with confederates via internet also responded to the confederates intimate disclosure with a greater amount of intimate self-disclosure

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