Computer System in the Context of Retail Business

Dave & Buster’s, Inc. utilizes various systems for its day-to-day functions. Because the technology in the organization must support restaurants, warehouses, and the corporate office, several systems must be integrated to work together to support all the activities of the organization. Dave & Buster’s restaurants, known as stores, require detailed point-of-sale, or POS systems, labor systems, and inventory systems designed for restaurant use. Warehouses require inventory systems, which also tie into the financial system. The corporate office requires a financial package that supports approximately $521 million in revenue per year and inventories of

IT is centrally-managed for each of CTC’s specific divisions. Retail stores use software to keep track of inventory and prices regarding items in stores. The stores then transmit this information to make purchases from CTC. It is an integral part of their supply chain and retail operations. They are continuing to upgrade these internally developed systems, which could pose a risk for exceptions. These systems will require increased test of controls

Rana Chowdury is the current the manager of I.T store systems and store support for a company that has 4 different brands. The 4 brands are Hot Topic, which specializes in music and pop culture inspired fashion including body jewelry, accessories, and music T-shirts. Torrid is all about the fashion for Plus-Size style and trendy clothes for women. Box Lunch has apparel, gifts, gadgets, & more that also helps provide a meal to a person in need with every purchase and finally Lovesick is young, trendy, affordable fashion & accessories for curvy girl’s sizes 10-26.

Yes, the company is missing out on communication and information sharing within the store network system. The in-store network allows connectivity and provides daily sales totals, also ordering in “real time “processing. It allows POS terminals to talk to one another and allows viewing of up-to-date data at any time.

Changing technology may affect the demand for a firm’s products and services but on the other hand due to technology businesses can have systems that provides faster services like the retail businesses have systems that does stock control, cash and customer service.

Kroger uses a number of ERP systems. The first major ERP system Kroger uses is the self-checkout systems. Kroger hired Fujitsu Transaction Solutions to be the sole strategic partner for these systems which are now implemented in most Kroger stores. The next ERP company is PurchasingNet-SQL who Kroger hired in 2000 to streamline its purchasing processes of new store equipment and store refurbishing projects. In few words PurchasingNet-SQL implements an eProcurement system. This system automates approvals and budgeting processes, sends e-mail updates, separates stock requisitions, tracks inventory levels in warehouses, and matches invoices to purchase orders and requisitions to ensure accurate accounting. This system is especially critical because of the numerous retail outlets that all need to be in contact with the single purchasing department. A third company that offers its services to Kroger is the Sterling Information Broker. Kroger is using Sterling to help become more cost-effective and efficient with its trading partners. Kroger with Sterling can exchange electronic documents with essential trading partners including customers, suppliers, freight carriers and financial institutions.

An initial evaluation of accounting and inventory systems for all the Riordan Enterprise locations is required. We need to know what software is currently in use and how effective it is. If our evaluation determines that, the existing software is not performing all of the needed requirements it will be necessary to upgrade them as well. Next, we will need to evaluate their existing hardware to determine its integrity. If the hardware is also outdated, another evaluation will be necessary to determine what will replace it. If the evaluation of the hardware determines that the existing equipment is adequate, then we can proceed with the software upgrade. The request specifically asks for a complete system that is faster and interrelated into all of the locations. After the evaluations are complete a list of additional hardware will be generated and a timeline of what to be installed / upgraded where.

Handheld mobile computers are efficient, have the ability to scan and allow for accurate, real-time data and inventory control and can be used throughout the supply chain process to enable instant inventory adjustments. Bar-coding is essential for just-in-time systems. Using scanners with a handheld PC will decrease the number of errors that occur from manual entry of data for inventory purposes. (ecampus.phoenix.edu, November 2009)

Currys PC World offers efficient feature to the customers and business management, as the feature of information density helps organisation to attain the quality information regarding their existing customers and prospects. In the similar context, it supported organisation in reducing the cost associated with the collection, processing and storage of information about customers. At the same time, timeliness as well as accuracy of transacting information from customers to management has greatly enhanced the opportunities for organisation to penetrate in the global retail market (Salunke, Weerawardena, & McColl-Kennedy, 2011).

Tesco is one of the leading supermarkets in United Kingdom as well as is a second largest retailer in the world right after Walmart. Tesco is considered as a multinational grocery and general merchandise retailer headquarter. As Tesco had been grown and developed and the retailing market has changed over the past 78 years, Tesco has bring in variety of technology systems to help the company in performing task at different level management which rom the operational level to the executive level. This is the structure that the system allowed the business to run smoothly and to ensure that zero mistake decisions are made and the reports are composed for effective management. Therefore, there are two of the information technologies or information

point of sale system. The POS system is a perpetual inventory counting method that electronically records items immediately upon their point of sale (Stevenson, 2015, pg. 552). In other words, as a cashier scans a customer 's groceries, each scanned item is automatically recorded in the system and deducted from the store’s inventory. Implementing a point of sale would benefit a business’s inventory management function in several ways. First, the POS system will provide managers with a continuous flow of updated information (Stevenson, 2015, pg. 552). As a result, the information will provide more accuracy when used for sales forecasts and analysis, which substantially affect inventory decisions. Continuously, this inventory system would also allow greater flexibility in the sense that it can be wirelessly linked to the main company’s inventory system, creating a network of the company’s inventory systems. The POS system is capable of tracking many operations at once and can be modified according to management’s needs (MacCarthy, n.d.). This flexibility would undoubtedly benefit a large company like Wegman’s with many store locations. Lastly, the system is able to help businesses maintain a high level of customer service. Because the system gives customers a receipt with the price and quantity of each item purchased, the customer is able to see exactly what he or she purchased. This practice

Walmart is a billion dollar retailing machine. Through the decades, Walmart has combined many different types of information systems in to their day to day operations. Walmart is known around the world for their continuous improvements and implementation of new information systems to remain on top of the retail industry. The information systems used by Walmart play a major role in their continued success. With their use of Radio Frequency Identification (RFID), Walmart is able to send and receive instantaneous data to their networks. This is why Walmart has been able to remain competitively priced and control their inventories. This paper will show how Walmart has used many different information systems during the course of its history to manage both capital and human resources.

E-commerce Explain what is meant by the term ‘E-commerce’. It is the conducting of business communication and transactions over networks and through computers. As most restrictively defined, electronic commerce is the buying and selling of goods and services, and the transfer of funds, through digital communications. However EC also includes all inter-company and intra-company functions (such as marketing, finance, manufacturing, selling, and negotiation) that enable commerce and use electronic mail, EDI, file transfer, fax, video conferencing, workflow, or interaction with a remote computer. Electronic commerce also includes buying and selling over the Web, electronic funds transfer, smart cards, digital cash (e.g.

* Chain-wide merchandise system – allows corporate to know when to send orders for restocking which Cafés/current inventory of cafés

A point-of-sale system captures purchase and payment data at a physical location where goods or services are bought an d sold using com puters, auto­ mated cash registers, scanners, or other digital devices. In 2003, Domino's implemented Pulse in a large porti on of its stores, and those stores reported improved customer service, reduced m istakes, and sho rter training tim es. Since th en, Pulse h as become a staple of all Domino's franc hises. Some of th e func ­ tion s Puls e performs at Domino's franchi ses are tak­ ing and custom izing orde rs using a tou ch-screen interface, maintaining sales figures, and compili ng customer in formation . Domino's prefers n ot to discl ose th e sp ecific dollar amo unts th at it has saved from Pulse, but it's clear from indus try analysts th at th e technology is work ing to cut costs and inc rease customer satisfaction . More recently, Domino's released a n ew hardware and software platform called Pul se Evolution , which is now in use in a m ajority of Domino's m ore th an 5,000 U.S. branches. Pulse Evolution improves on th e older technology in several ways. First, th e older software us ed a 'thick-clie nt' m odel, wh ich re quired all m achines using th e software to be fully equ ippe d personal compute rs running Windows. Pulse Evolution , on th e othe r h and, uses 'th in-clien t' arc hi­ tecture in wh ich n etworked workstat ions with little indep endent