Concord Bookshop Paper

816 Words Jun 2nd, 2010 4 Pages
Concord Bookshop Paper

Concord Bookshop Paper
Organizational change has many concepts from wide changes to small changes that can affect a company. Introducing a new person into the company, changing mission statement, restructuring, and even adding stock options are examples of organizational changes. According to Spector it is important to understand, analyze the dynamic of change, and requirements of effective change implementation. Successful changes requires management to explore many drivers of change. Strategic responsiveness occurs when external factors affects the company for example, government regulation, new competition, and economic changes. In response to these events an organizational change is necessary to create and
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According to Spector "behavior comes from both the individual and the organization context in which the individual work. Management needs to appreciate their employee and recognize them for their performance. Employees need to know they are appreciated and when they make a mistake management needs to communicate with them using a calm voice instead of a harsh voice. Management action and interaction with employees affects the organization changes.
Organizational change process consist of three stages one is unfreezing which is used to create a motivation of change through disconfirmation by causing anxiety in an individual without causing them to use a defensive mechanism related to threat being too high. Instead individual will change behavior. To unfreeze, "We must accept the disconfirming and connect it to something we care about."(Spector 2010) Second phase of change is moving, which allow "members of the group to change from one set of behavior to another"(Schein 2002), such as new job skills, new roles and responsibilities and relationship. According to Lewin's the new behavior must become permanent for a desired amount of time." (Spector 2010) Third stage refreezing is when the person or group achieved new behavior. In order to remain secure against change they must remain in the same group that has changed, otherwise" the behavior is only temporary if the individual or group change."(Schein 2002) For example, of the phases in

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