Conflict And The Work Climate And Negatively Affects Individual's Physical And Psychological

1511 Words Jul 5th, 2015 7 Pages
All employee and employers, like nurses and nurse leaders, are based on collaborative relationships with one another. When two or more individuals view issues or situations from different perspectives, these relationships can be compromised by conflict. Conflict stems from discordance that arises in values, beliefs, thoughts, feelings, or behaviors of two or more individuals (Pangman & Pangman, 2010). For the purpose of this article, conflict is defined as a phenomenon occurring between interdependent individuals as they experience negative emotional reactions to perceived disagreements and interference with the attainment of their goals (Barki & Hartwick, 2004). Furthermore, everyone encounters conflict in varying degrees, and this often interferes with providing quality performance at work (Pangman & Pangman, 2010). Persistent conflict at work is detrimental to the work climate and negatively affects individual’s physical and psychological well-being. For example, in one Canadian study conducted by Warner (2001), several nurses admitted that they had reduced their shifts of work because of conflict with nursing coworkers. Conflict is commonly perceived as being a negative issue; however, the experience of dealing with conflict can lead to positive outcomes for negotiators. This article explores the concept and management of conflict, example of a real life workplace of conflict, analysis of the conflict scenario, and the reconstruction of the conflict situation using the…
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