Conflict Case Studies

She make the assumption that LPN has “completely ignored” her. The issue was approach from a criticizing angle that immediately lead to a defensive response by the LPN. The RN did not asked the reason why this LPN was not able to help the patient but she jumped in the conclusion that the LPN was not helping her in purpose. Furthermore, in this tensioned situation it seems like there is process conflict between two of the nurses. Huber, 2015 defines process conflict as a “conflict pertains to issues of duty and resource delegation, such as who should what and how much responsibility different people should have” (p. 172). This confusion between the team members it is revealed sentences when the RN tells the LPN that “it was your job, you are assigned to Mrs. J. And the LPN responds to here that “I do my own work and part of yours.” To better assist patient in medical field, nurses might collaborate and work in team. The RN is fully competent in delegating the appropriate tasks to LPN or UAP, yet she has to make sure to transmit her tasks by using clear communication, being concise on what she wants to be completed, and within what time frame the task has to be completed. She can delegate certain tasks to other staff members such as LPN or UAP; however, she is accountable for what happens to the patient. Both the nurse delegator and the delegate must agree in the task and report back the completion

Conflict is an unfortunate part of life and it is truly inevitable, however in the field of nursing it can be detrimental. “Conflict is defined as the discord that results when two or more parties have opposing or incompatible ideas, beliefs, or goals.” (Schub & Schub, 2015). Within healthcare settings there are an outstanding number of differences in opinions that could potentially lead to conflict throughout a number of different levels of the employees. Focusing in on one of those areas would be the nurse to nurse, or horizontal/lateral violence.

In general, conflict theory is to explain the conflict between authority groups and powerless groups through the uneven distribution of power and resources in society (Lai, 2013). It is based entirely in power and how those in power do all they can to hold the majority of the population down and to keep them from gaining power, so as to secure their own position. Conflict theorists all assume that the existing social order is not a product of consensus and mutual benefit but rather a function of power differentials in society. These perspectives recognize that societal resources are limited and contend that opposing groups are in a constant struggle for a greater share of the resources and power that comes with them. As groups struggle to gain

One of the many roles of the nurse, in caring for their patient, is to advocate for the patient. The nurses in the clip did not exhibit this professional role, the nurses were hesitant in following the physician’s orders, but none of the nurses spoke up on the patient’s behalf. Nurses are often in the best position to communicate with team members and the patient’s family on behalf of the patient, because in most cases, the nurse provides the most interpersonal contact with the patient.

Was the patient’s best interest at heart? Or was the physician trying to avoid a negative outcome? This is where collaboration among healthcare teams is vital to patient care and upholding patient wishes. Ultimately it is a nurse’s responsibility to advocate for the patient not only in respecting their wishes but communicating all available knowledge so that all parties involved can make and educated decision.

Philly should have knocked on the door, before entering into patient`s room. She should have then greeted and introduced herself and the student nurse to Rudd. She should have then started the conversation by addressing him by his name. She should have also enquired about his pain. Philly should have finished her shift assessment and should have assured him that she will come back with the morning medications and then left the room. The behavior was very unprofessional.

In class, we’ve discussed a lot of things during our group discussion. First, we discussed the professional nursing responsibilities of this case. We said that nurses job is to educate the patients so they don’t have to come back; they can’t be judgemental no matter what the situation is; they have to report certain evidences even if the patient doesn't want us to; we can provide the information to the client’s authorities (not just anyone); and we need to look and observe the patient for verbal and nonverbal clues. Second, we discussed the nursing ethical implications for this case. We said that nurses should always respect the patient's decisions; need to provide the same, equal, and quality care for all patients; don’t always make assumptions; take patient’s values to consideration; to ask patients who they are comfortable with visiting them during their stay; always provide all the information to the patient; and remember to keep boundary, know what information to give and what not to give. Then we discussed elements of the nurse patient relationship we think are

I was particularly impressed by way this meeting dissected critical issues. The participants of this gathering welcomed openness and honesty from all. This meeting investigated ethical issues regarding patient care, and scenarios in which one’s discretion licensed him/her to question a patient’s judgments. This gathering also addressed the issue of productivity, in terms of sustaining it and enhancing it amid a taxing and demanding environment. The participants then proceeded to address common relational issues, which involved disagreements among nurses, and conflict mitigation. After witnessing the dynamics of this meeting, it became readily apparent that conflict

I think the charge nurse’s statement initially had a negative impact on the student nurse because she was very overwhelmed and frightened as described by the “trembling hands” and “pale student nurse”. In fact, it created a barrier between the patient and the student nurse because initially the student nurse did not approach the patient. The charge nurse characterized the patient as a man who was very difficult to care for and as an individual who physically hurt the caregivers. Overall, the student probably wanted to keep a distance between the patient and had a negative image of the patient, which will affect the communication and care of the patient.

It was obvious to the fact that the hospital staff lacked communication skills. Mrs. King demanded the nurse to get information or an update from the doctor on more than one occasion. Instead the nurse ignoring Mrs. King's request for reevaluation by a doctor. The signs of dehydration was clear; when the patient began to drank water from her bath towel, as stated by Mrs. King. The nurse that was acting suspiciously should have been pull of duty or even evaluated. Instead, the doctor agreed with the mother and done nothing about the nurse suspicious acts. It appears that the patient best interest was not taken into consideration. As an 18 month old child the mother was doing her job as being a parent and an advocate for her daughter. It was

A nurse’s conflict between advocating for a patient and following the physician's orders comes from primarily the physician having more power. The physician goes through much more schooling and training than a nurse. A physician has the final say in what is being done to a patient. The different types of training a physician goes through puts them at a higher power. A nurse usually spends more time with a patient and gets to know them better than a physician. So when a nurse advocates for a patient, they are doing what they think is best because they have gotten to know the patient. Because of the physician having more say and power the nurse can only say so much even if they want to do and say more to help their patient. If a nurse oversteps

Conflict theory is the theory that human behavior in social contexts is the result of conflicts between competing groups, as different social groups, be they class-, gender- or race-defined, have unequal power and access to power, yet all groups compete for limited resources. This inevitably gives rise to tension and conflict, albeit often of the subtle variety, as oftentimes the conflicts between groups have been institutionalized in society to such a degree that the conflicts and tensions are such an expected part of society that the conflict, and inequality, itself disappears from public sight, and consciousness. For example, an adherent of a world systems theory of conflict would point to the global competition for resources, particularly the inequality between rich and poor nations struggling to provide the basic necessities of life to their inhabitants, as evidence of global conflict. Conflict theories seek to explain the interactions of groups within society, and assert that social order is preserved involuntarily through the exercise of power one social class holds over another (Lindsey, 2010, 7). The conflict between groups is not always obvious or apparent, so it must be unraveled and examined in order to identify and establish the impact of such conflict on society as a whole, as well as individual members and social groupings.

the Nurse and coming to a decision on what she is going to do. At the

Alper, S., Tjosvold, D., & Law, K. S. (2000). Conflict management, efficacy, and performance in organizational teams. Personnel Psychology, 53(3), 625-642. This study looked at the management of conflict and linked it empirically with organizational team and efficacy research. There were sixty-one teams with nearly 500 employees studied, all belonging to a leading manufacturer of electronic products. A structural equation analysis was used to show that a cooperative approach to conflict is more effective than a competitive approach to same. Making use of autonomy can also make a person or a team more productive.

One of the conflict I was directly involved in, was between my families. There is usually this meeting that my dad does every months and he calls it “peace talk”. Which I absolutely don’t think it is a peace talk at all. Since I am in a very big family, it have been hard for my parents to take care of all of us. Due to lack of Education, my parents cannot be able to get good jobs like other parents in Canada. Therefore, every time we do this family, it always lead to topic of Education. One thing I don’t like about it was that he always refer it to my sister that she screwed up her life; because she had a kid when she was 19 years of age. Therefore, he think she won’t be able to get back in school. Also one thing