Conflict Handling Style Essay

723 Words Dec 3rd, 2011 3 Pages
II.C.5 What’s My Preferred Conflict-Handling Style?
Instrument
When you differ with someone, how do you respond? Use the following rating scale to record your answers : 1= Practically never 2= Once in a great while 3= Sometimes 4= Fairly often 5= Very often

1. I work to come out victorious, no matter what. 1 2 3 4 5 2. I try to put the needs of other before myself. 1 2 3 4 5 3. I look for a mutually satisfactory solution. 1 2 3 4 5 4. I try not to get involved in conflicts. 1 2 3 4 5 5. I strive to investigate issues thoroughly and jointly. 1
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I stress the advantages of give-and-take. 1 2 3 4 5 19. I agree early on, rather than argue about a point. 1 2 3 4 5 20. I state my position as only one point of view. 1 2 3 4 5

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Source: Based on conflict dimensions defined in K. W. Thomas, “Conflict and Conflict Management,” in M. Dunnette (ed.), Handbook of Industrial and Organizational Psychology (Chicago: Rand McNally, 1976), pp. 889-935.

Scoring Key
To calculate your conflict-handling score, add up your totals for each of the five categories. Categories and corresponding items are listed below.
Analysis and Interpretation
Research has identified five conflict-handling styles. They are defined as follows:
Competing = A desire to satisfy ones interests, regardless of the impact on other party to the conflict. Items 1, 6, 11, and 16 in this instrument tap this style.
Collaborating = Where the parties to a conflict each desire to satisfy fully the concerns of all parties. Items 5, 10, 15, and 20 in this instrument.
Avoiding = The desire to withdraw from or suppress the conflict. Items 4, 9, 14, and 19 in this instrument.
Accommodating = Willingness of one party in a conflict to place the opponent’s interests above his or her own. Items 2, 7, 12, and 17 in this instrument.
Compromising = Where each party to a conflict is willing to give up something. Items 3, 8, 13, and 18 in this