Conflict Management And Intergenerational Conflict

Tanja and Eliza Schub stated (2015), “Conflict itself is not inherently negative and can actually be a stimulus for positive change, but conflict between nurses that is either ignored or handled inappropriately is a major source of stress for nursing staff across care settings.” Situations in which the conflict is not being properly dealt with can lead to an increase in errors, intimidation, stress and also unintentionally to a decline in the quality of care for patients. (Schub & Schub, 2015) Conflicts inherently change the moods of the people who are involved. Therefore the possibility for a nurse to project their negative attitude is increased, in turn this could consequently lead to a patient who has become dissatisfied with the care from that nurse. (Cabrera, 2015) Any decrease in the quality of care that patients are receiving is an issue that needs to be evaluated and addressed, not for the scores of any satisfaction

In this essay I will discuss the leadership style of 3 nursing leaders, which I chose from Nursing Leadership DVD (Orazietti & Singh, 2014). I will then describe impact the leaders ' style has on improving nursing care, organizational processes, and inter-professional collaboration. In addition, I will provide some examples of a change process or difficult situation which leaders encountered. Finally, I will explain how I have dealt with difficult situation involving my colleague and one of physician in the hospital department where I worked. Throughout this essay I will analyze what leaders should have done differently. 3 Leaders which I have chosen were Debra Bournes from group 1 because of her political and administrative success, Mina Singh from group 2 because she is renowned for her educational style at York University, and Esther Green from group 3 because she is the sound and knowledgeable practitioner.

The way in which we perceive the world shapes our entire existence and is based on the accumulation of varying interactions. Tom Rath and Donald O. Clifton, authors of How Full Is Your Bucket?, provides strategies on how to increase positivity. Their approaches are based around research findings and personal stories. The powerful strategies reviewed in the book can be applied to nursing in today’s complex healthcare environment. Nursing is based on a collaborative effort and substantial leadership principles. A collaborative nursing approach provides differing perspectives from various healthcare personnel in an effort to deliver quality care. Occasionally, differing outlooks from professional personnel can present with conflicts and be miscommunicated along the way. By application of leadership strategies from this book, nurses can deliver quality care, prevent conflict, and demonstrate individual growth and organizational development.

Organisation is a place, which is composed of a group of people acting and working together to complete a certain task. There are different scenarios with diverse understanding, which can create conflict in health care organisation. The nature of conflicts in health care organisations can be multidimensional which include task oriented, relationship conflict and process conflict. There is huge possible of conflict, which occurs in an aged care facility than in a number of other workplaces. There may involved some issues in the care of vulnerable people and aged care workers often find themselves in situations where fast and effective decisions need to be taken by management. This essay is about managerial proceedings in regards to conflict in health care organization.

The role that conflict management style played is “avoiding” the baby boomer for hire (VanSant, 2003). Such as, setting application aside for younger workers, afraid to teach old dogs new tricks, and by thinking baby boomers are a health risk for work or benefits. When companies downsize is it really about money and the age of workers. It has been said “Baby Boomers are supposedly accustomed to arriving early and staying late to get their work completed” (Chiles, 2005). How much of this is true or false has yet to be studied in this research. The Baby Boomers generation era started in, 1945 and continued until 1964. During these times more than several things were taking place for instance, “the Vietnam War, Woodstock, the Cuban Missile Crisis,

Nursing leaders have to understand a healthy work environment feeds on the results of effective communication and respect among nurses (Hendricks & Cope, 2012). According to Kupperschmidt, Kientz, Ward & Reinholz (2010) supported that skilful communication is paramount to nursing practice. Different generation nurses have their preferred means of communication, it can be feedbacks, informal discussions and group discussions etc. (Hendricks & Cope, 2012) but the way of delivering effective communication is universal. Hence, nursing leaders should focus on being genuine, mindful, honest, impartial and insightful (Kupperschmidt, Kientz, Ward & Reinholz, 2010) when communication takes place. Therefore, leaders in nursing, to be proficient in effective communication in the workforce will not only benefit them but in return, nurses will feel respected. Furthermore, the cooperation, accommodation and assimilation of multiple generations of nurses can be enhanced in an

Working at a small town hospital, communication and the ability to address conflict is extremely important. Our leaders at Allina Health are superior, employing supervisors around the clock to address issues with staffing, patient concerns, and employee disputes. I am extremely comfortable with our leadership staff. They display emotional intelligence with social skills. They manage relationships and building networks. These individual leaders can read social situations accurately and improve the functional level of the organization (Porter-O’ Grady & Malloch, 2015 pp. 405). In addition to our supervisors, our managers are also useful in addressing conflict. Each week we have team meetings addressing the concerns of our patients and our staff. These meetings are well organized and look into the emotional effects of the individuals expressing concern. Along with our weekly meetings, twice a month we individually meet with our supervisors and managers. At these conferences, they coach people on methods to improve their practice as well as assess the emotional competency of an individual recommending self-assessment and self-reflecting activities. Our hospital relays entirely on

I agree that the unequal distribution of resources creates classes that influence how education in society functions, according to the conflict theory. ( Gasa and Du Plessis (2016: 160-165) “Conflict Theory and Families”). Schools differ widely in their funding and learning conditions, and this type of inequality leads to the learning imbalance that reinforce social inequality.

The Health Care System 's purpose is to meet the physical and mental health needs of the communities in which they serve, these systems operate using people working within heal care facilities as well as other health delivery resources. One group of individual that help with facility operations are nursing administrators. Nursing Administrators contribute in managing along with directing the nursing care delivery system. Their leadership style, characteristics, communication strategies, including the way that they negotiate as well as manage conflicts can determine the quality of the healthcare services treat the facility provide as well as help to develop a set of guidelines to standardize the type and quality of the nursing services. (Cipriano, 2011)”Nurse Managers at all levels work together to address emerging trends, adopt innovative ideas, and work toward the shared goals of quality, efficiency, and excellence in practice. They guide and lead frontline nurses while contributing to an organization’s success.” (Frankel, 2011) The nursing leaders are advocates who directly affect the quality of the nursing care along with also having a positive impact on healthcare through leadership.

In this study, it is believed that the nurses chose to bully Raymond because they were envious of him. The nurses thought he was overconfident and proud. Besides, he was great at his job and the customers loved him because of his demeanor, skills, knowledge, and customer service. Hence, the nurses might have felt threatened and a lack of control, so they want to feel empowered by taking matters into their own hands. According to Longo (2010) causes of disruptive behavior may be due to the perception of power and authority. The influential shifts in health care is due to the appreciation of valuable teamwork and specific responsibility. In fact, historically nurses were known to lack power in health care and because of this it has contributed to disorderly conduct. Conflict is another factor associated with disruptive behavior in nursing environment. The differences in the way employees meet the needs of patients can cause emotional stress and

(2011). 5 Styles of Conflict Management & Resolution in Nursing. Retrieved March 18, 2017, from http://www.americansentinel.edu/blog/2011/07/27/nursing-strategies-common-tactics-for-managing-conflict/

Stevens Hospital is in the process of changing the culture with the help of an outside consulting group. A portion of this change in culture is to provide leaders tools and resources to manage and resolve conflict in the workplace. The intention of conflict management is for leaders to have needed critical conversations with employees. Additionally, these skills will be used to coach employees in appropriate communication techniques for conflict resolution in the workplace.

Being a parent to multiple children is a very complex task. Siblings are bound to fight, argue, and have conflict. Different sibling dyads cause different types of sibling conflict. The way that parents address that conflict and attempt to solve it is extremely important in the sibling relationship going forward. The behaviors and beliefs of the parents are crucial in managing sibling conflict. Middle childhood is an area of extreme sibling conflict due all the hormonal changes that children go through. Research has been done to find out the best strategies parents should use when attempting to manage their children’s conflict. This paper will discuss some of the current research findings on managing sibling conflict in middle childhood,

4.2). The observations of role conflict among workgroups in the hospital setting were significantly higher levels, more specifically intrarole conflict. One workgroup that was observed and interviewed was the bedside/floor nurse. What one could see was frustration among this group due to limited autonomy; example, nurses were taking more time finding others i.e. physicians, nursing assistants to ask a question regarding the patient’s care, when they have the knowledge to make the decision. The other frustration was role definition; example, not knowing what they can or cannot do within their scope of practice. The final frustration was an ineffective use of time; for instance, having to do tasks that others should be assigned to, i.e. input/output ratios should be done by the nursing assistant. All of these things were interfering with not just the nurse’s productivity but the overall unit productivity. Recommendations to administration and/or clinical managers to eliminate role conflict;

In all interpersonal relationships, we have conflict; it’s not a matter of if, but when. Conflict is a struggle between interdependent parties who express a perceived incompatible goals, scarce resources, and interference from another party in achieving their goals (Book). Conflict is not a bad thing; it just depends on how both parties manage conflict, use supportive behaviors, and avoid the use of defensive behaviors. The conflict we will be looking at is between Penny, the patient, and Racheal, the receptionist. Penny has been waiting for her appointment for over an hour, and she needs to get back to work soon. She went up to ask the receptionist how much longer the doctor will be, but Racheal was on the phone which has been constantly ringing.