Conflict Management Core Requirements

Throughout the semester there were various aspects of communication that I felt applied to me. It was not, however, until the latter half of the semester that I experienced my greatest revelation regarding my abilities as a communicator. While studying the 12th chapter in the textbook, Interplay The Process of Interpersonal Communication, I learned

W. Johnson and T. Johnson informs, “The first is that by teaching students the skills, competencies, conceptual understandings, attitudes, and values necessary to resolve conflicts constructively, a safe and productive learning climate will be created.” Once students have mastered the competencies and attitudes they need to resolve conflicts, they will then have to face their own conflicts rather than avoid them. Through this process there will be both immediate and long-term goals.

2. Explain why you took this course and what you hope to learn from it.

1. Required: Please describe how you have prepared for your intended major, including your readiness to succeed in your upper-division courses once you enroll at the university.

To start off, these courses are offered on campus, exposing me to the college environment while helping me manage my time, enabling me to complete tasks to the best of my ability. Qualities such as time-management, commitment and self-evaluation will provide me with the means to succeed. These vital skills push me to bring out the very best in myself in

Conflict is a fact of life - for individuals, organizations, and societies. The costs of conflict are well-documented - high turnover, grievances and lawsuits, absenteeism, divorce, dysfunctional families, prejudice, fear. What many people don't realize is that well-managed conflict can actually be a force for positive change.

In this case study, there appears to be a lot of conflict that is going on with all those involved with Jose’s situation. This case scenario involves task and relationship conflict involving Jose, his family, the school district, mental community health and school social workers. When dealing with conflict “it is unlikely that all members of a task group will immediately agree on all aspects of the work of the group” (Toseland, R.W. & Rivas, R.F. 2017). Jose conflicts with the school and would like to return to classes immediately. He also does not feel that he needs an aid for the entire school day. The school feels that Jose is not appropriate based on his emotional and behavioral disorders. The school district is not willing to pay for

Conflict management has helped me manipulate people more. When I say the word manipulate I don't mean it in a bad way. When I'm in a conversation with someone and they are mad, 98% of the time I will win the argument or verbal fight because of the “manipulation”. I get into many conversations where it is continue or game over but everytime I use what conflict management has taught me and my own strategy. The only difference between me and conflict management in some situations is I don’t always create safety. Creating safety doesn’t work in every situation for example. One of my friends was really mad at me for creating a meme of his girlfriend and to make things worse she was my ex and I always made jokes about her not being mean but it was just banter. He said “

In this case study we will be analyzing a conflict between coworkers from "Not on My Sabbath" by Joy Koesten. The situation involves a woman, Joan, who has been highly successful in the agency in which she works. A problem arises between her and her coworker/superior, Sue, who is seemingly jealous of Joan's quick success. Sue ends up making a change to Joan's job description that conflicts with her religious practices. We will be analyzing their goals, styles, tactics, and approaches to this conflict.

Like most company today Bank of America has become very conflict competent by implying an integrated conflict management system. They have integrated a Code of Conduct in their workplace and have organizations within their company to specifically deal with conflict resolution. Throughout history most major companies, like Bank of America, have changed their views on how they treated their employees to create an efficient work group. Major companies began to realize that conflict is normal and happens naturally and found the urgency to deal with it instead of ignoring situations. With the change of time companies begun to realize that it is cost efficient and extremely productive to rely on a resolution system.

The third form of Conflict management is Accommodation. When the task at hand is more important than the conflict that has arisen and when relationships may be damaged putting the entire project in jeopardy. With this method a team member may minimize the conflict in order to protect the relationship and ultimately the project. Some of the negative aspects in using this

Alper, S., Tjosvold, D., & Law, K. S. (2000). Conflict management, efficacy, and performance in organizational teams. Personnel Psychology, 53(3), 625-642. This study looked at the management of conflict and linked it empirically with organizational team and efficacy research. There were sixty-one teams with nearly 500 employees studied, all belonging to a leading manufacturer of electronic products. A structural equation analysis was used to show that a cooperative approach to conflict is more effective than a competitive approach to same. Making use of autonomy can also make a person or a team more productive.

In trying to resolve the conflict between Reece and Patel, Edwards used an avoidance strategy. Instead of speaking directly about the root causes, or sources, of the conflict, Edwards focused on the behaviors and treated Reece and Patel like children. Edwards scolded them, and sent them off without bothering to find out what was bothering the two. Of course, this type of conflict resolution is ineffective because it fails to address the underlying issues. As Anderson (n.d.) points out, addressing the problem is key to conflict resolution. "When a conflict does happen, a manager needs to focus the conflicting parties on the issue and have them leave out any personal problems they may be having," (Anderson, n.d.).

If you have to choose one individual in the case study as most responsible for the termination of LAMP-H project, whom would you choose and why?

1) Why do you want to join the course? Think about what you will gain from it and what skills and qualities you think you can bring to it. --370