Conflict Management

2100 WordsMay 25, 20129 Pages
ORGANIZATIONAL CONFLICT MANAGEMENT 1. ABSTRACT Organizational conflict is a state of discord caused by the actual or perceived opposition of needs, values and interests between people working together. Conflict takes many forms in organizations; there is the inevitable clash between formal authority and power and those individuals and groups affected. There are disputes over how revenues should be divided, how the work should be done and how long and hard people should work. There are jurisdictional disagreements among individuals, departments, and between unions and management. Various issues relating to organizational conflict, techniques, systems and practices for conflict resolution will also be discussed in this paper. Keywords:…show more content…
Characteristic differences – culture, race, values, gender, personal preferences, age, perception, social status, etc. 5. REASONS FOR ORGANIZATIONAL CONFLICT The people are aware of the factors that generate organizational conflicts such as scarcity, obstruction and incompatible interests or goals. Resource scarcity, monetary, job, prestige or power, encourages the obstruction of behaviour and organizational conflict arises. Organizational Conflict can also be broken out when one party avoids the goal achievement of the other one. Reiterating these ideas, declares that organizational conflict is clearly associated with power and can emerge when goal achievement of an organization is avoided. The reasons that justify conflict in organizations: 1. As departments grow, people lose contact with other departments, or yet, members of a department start to think differently from other areas. 2. The increase of emphasis in the financial measures as a tool for motivation for managers and the establishment of different profit centres inside an integrated business system end up creating many conflicts. 3. The increasing rise of emphasis in functional specialization, politics of promotion and recruiting reinforce the isolation of departments, generating conflicts. 4. Today there is more room for workers to show criticism among each other, while this freedom of speech can be beneficial for society as a whole, in organizational context can be transformed into
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