Conflict Resolution

1132 Words Dec 4th, 2014 5 Pages
Conflict Resolution
Leaders must learn how to deal with issues that may arise among their followers. Some of these issues may consist of the leader managing conflicts, handling communication challenges among team members, or addressing organizational communication needs. The communication process is important step for the transfer and understanding of meaning between individuals when working toward a goal together (Robbins & Judge, 2013). With the correct style of communication utilized leaders can help to avoid conflicts among groups.
Storybook #1
How would you react when a team member is being vague and trying to spin bad news to sound more positive, thereby making it harder for the team to actually approach and resolve the issue?
…show more content…
Storybook #3:
What strategies would you use to help your team alleviate stress caused by deadlines before any conflict arises?
Each day managers are confronted with scenarios that require attention. These can range from balancing a budget, customer service, and conflicts within teams. Managers must determine the best way to handle these situations on a case-by-case basis. Managers must choose the best option based upon corporate culture, persons affected, and the nature of the scenario. Conflict in the workplace is inevitable and healthy. It breeds new ideas and creativity when handled properly. Conflict among teams that disrupts productivity and risks deadlines should be handled immediately. Allowing disruptive conflict in the workplace to linger, presents a threat of missed deadlines, which results in decreased revenue. This can devalue the company and the manager’s reputation, and cause the company to miss out on future opportunities for revenue in the marketplace. An important leadership responsibility is to interpret confusing events and build consensus around. Reacting to a disruptive conflict in the workplace immediately would demonstrate the manager taking on this important role. A leader immediately stepping in willing to meet with the individual’s one-on-one and as a whole to come to an agreement demonstrates what an effective leader he or she is. A manager could easily spend

More about Conflict Resolution

Open Document