Conflict and Mediation Process

In this paper I will discuss the conflict that is occurring at General Hospital, the conflict management styles that are evident in the case, and how General Hospital could have used teams to address the cost reductions needed to stay competitive. I will also describe how the CEO of General Hospital, Mike Hammer can us negotiation skills to get buy-in for the cost reductions and finally I will recommend a strategy for Hammer to resolve the problem.

“People are afraid of conflict because they do not have essential skills to manage it well.” This is true because according to O’Grady and Malloch (2016), conflict is reflection of an insufficient knowledge of the dynamics of conflict and a lack of capability in its management. In the case of Nancy, perhaps she needs to undergo specialty training or classes about conflict management in order to improve their unit’s dynamic or interaction.

In a Western perspective, Africa is perceived as a poor, insecure, and violent continent. Although this statement is ignorant and disregards the multidimensional issues that are in each of the 54 countries, security and violence is a general issue in most African countries. African countries have not endured an easy history, and their history continues to create present conflicts. Their violent colonial past has left certain countries with ethnic rivalries and left their legacies with agents of security. Although the colonial past of African countries have been the leading cause of many of their current problems, they cannot be blamed for everything. Additionally, there is a positive correlated relationship between the state and the violence

Resource A is about the guidelines that are set for mediators to follow. The guidelines serve three main goals; to guide the conduct of the mediator, to inform the mediating parties, and to promote public confidence in mediation as a way to resolve disputes. There are 9 standards and these standards are not enforce by law, but they are encouraged to be followed. Standard 1 is self-determination, this process is about conducting mediation in a way that allows parties to come to a resolution in a voluntary, uncoerced, and free and informed way. Standard 2 impartiality, states that the mediator should be impartial and they should also not accept any gifts, favor, loans, or any other item, if they are not able to they should decline the mediation

Crucial mediation attributes, such as strategy and experience influence the nature of a mediation outcome. However, is correctly employing these strategies and standards enough to successfully mediate high conflict couples?

You have asked be to review your file in the above-mentioned matter. Moreover, you have asked me to review the mediation binder in a substantially similar case involving the same insured that is named as a defendant in the litigation at issue here. Upon reviewing these materials, you have instructed me to have a conversation with you about preparing additional reservation of rights letters, and how to proceed going forward.

Mediation was created to help parties compromise when they have a conflict or dispute. It was designed so that the parties involved are able to settle there legal issues without having to go to court. Mediation is most effective when the problem is small and between two parties, it is growing in fields such as family law, and is a popular form of resolution between landlords and tenants. Mediation is an effective form of dispute resolution for three reasons, the courts are sometimes too busy with cases and this will eliminate that process, there are no overwhelming lawyer fees, and it supports a mutual satisfaction between the two parties.

One of the main reasons quelling violence and conflict in Africa is so difficult, rests with the accessible availability and variety of valuable natural resources. Oppositional factions seeking to gain power acquire and utilize natural resources by any means necessary, to support their position. Once in power factions use natural resources to maintain positioning, and project their influence. External belligerents have the capacity to assist in destabilizing a nation by assisting, or investing with an internal oppositional force, and then negotiate the form of repayment upon

Many of the armed conflicts in Africa take on two primary forms. Those that are stationary to a town or geographical region and those that are moving or roving (Beardsly & Lo, 2015). These conflicts can be further stratified into those that involve a political figure or a religious sect. Further, these conflicts must be fueled by money from an internal or external source and powered by arms from the same.

Passive - is a type of mediation that allows the mind to unwind and un-focus often resulting in daydreaming or sleep.

Conflicts in Africa, specifically in West African countries have been rampant for many years. As a result of these conflicts, loss of life and properties has been witnessed for a number of decades. Conflicts are as old as human kind. We can not avoid conflicts completely but they can be managed. Since human exhibits different behaviour and aspirations, this in most cases leads to conflicts. In West African countries, such conflicts have been fueled by a number of factors and individuals with different personal motives.

In trying to resolve the conflict between Reece and Patel, Edwards used an avoidance strategy. Instead of speaking directly about the root causes, or sources, of the conflict, Edwards focused on the behaviors and treated Reece and Patel like children. Edwards scolded them, and sent them off without bothering to find out what was bothering the two. Of course, this type of conflict resolution is ineffective because it fails to address the underlying issues. As Anderson (n.d.) points out, addressing the problem is key to conflict resolution. "When a conflict does happen, a manager needs to focus the conflicting parties on the issue and have them leave out any personal problems they may be having," (Anderson, n.d.).

Mediation is a type of alternative dispute resolution that gives the two disputing parties a third party to help them discuss and revise their points of conflict. The mediator acknowledges the points of which the parties are in agreement upon and builds upon those to create a solution between the two parties. Similarly, arbitration includes a third party that listens to the two disputing parties. However, in arbitration the arbitrator or the third party gives a final decision. In most cases, the decision given is binding. This means that “it may not be reviewed or overturn by a court except in very limited circumstances” (Repa, n.d.). But some parties have been known to agree to a nonbinding arbitration meaning that the award given can be rejected and the option of demanding a trial can be used.

This paper will cover the difference in the negotiation process and the mediation process and explore some of the barriers that hinder the processes. There is a distinct difference between the negotiation process and the mediation process. Negotiation as defined in Essentials of Negotiation is a process by which two or more parties attempt to resolve their opposing interests (Lewicki, Saunders, and Barry, ) The Negotiation process happens when individuals disagree about a situation and there’s no mutual solution that can be attain by the two parties. The disagreement leads to a conflict which involves misinterpretation, miscommunication and hurt feelings. Because the parties cannot reach a mutual agreement on how to resolve their

This is an introductory chapter which contains the background of the study that provides a brief overview of the study at the beginning. It gives hints about the concept of a culture of peace and emphasizes on the roles of education particularly higher education for the building of a culture of peace in Ethiopia. The second part of the chapter deals with the research problem statement followed by the basic research questions. Subsequently, the main and specific objectives of the study are also included followed by the rationale and contributions of the study. The focus of the study is also included in this chapter followed by organization of the dissertation. Finally, operational definitions of key terms are