Conflict over Leadership Change in an Organization: A Study

Whether we like it or not, conflict is a part of everyday lives. It can happen to anyone, from your friends to your family.

There are two implication of this perspective, first is that conflict is the result of employees dissatisfaction and difference with management

Conflict could be stated as a ‘a solemn difference between two or more beliefs, ideas or interests.’ In general, it is a fairly indispensable part of our lives as well as shapes individuals into who they are, and due to the consequences that linger around conflicts , it affects the relationship they have built with others along with their opinions towards them. This is evident in the award-winning play written by William Shakespeare, Romeo and Juliet. In which the two families , Capulet and Montague constantly compete each other, and in the midst of this heat, ‘a pair of star cross’d lovers’ strive for the sake of their short-lived love; as a result causing what is now known as ‘the tragedy of Romeo and Juliet’. Correspondingly, in S.E

One of the first conflicts in the film causes a bigger conflict in later years and later in the plot between the same characters. A conflict is defined as "Conflict is a fact of human life. It occurs naturally in all kinds of settings. Nations still struggle, families fracture in destructive conflicts, marriages face challenges and often fail, and the workplace is plagued with stress." in the textbook "Interpersonal Conflict" by Wilmot. Meriam-Webster defines conflict in three ways. Firstly a war, fight or battle. Secondly "competitive or opposing action of incompatibles :antagonistic state or action (as of divergent ideas, interests, or persons)" or "mental struggle resulting from incompatible or opposing needs, drives, wishes, or external or internal demands". Lastly "the opposition of persons or forces that gives rise to the

Conflict, according to Wilmot & Hocker (2011), is defined as an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from others in achieving their goals.

What is conflict? Even something as basic as a universal definition for the word conflict seems to vary from source to source. A literature review focusing on conflict defined it as “the interaction of interdependent people who perceive incompatibility and the possibility of interference from others as a result of this incompatibility” (Brinkert 2010). Often times the disagreement results not from a concrete difference, but rather a difference in perception (Ellis & Abbott 2012). One of the most important factors effecting conflict management is the resolution style used. The most often used tool for classifying how conflict is managed is the Thomas-Kilmann Conflict Mode Instrument (Iglesias & Vallejo 2012).

Learning to communicate efficiently and manage conflict successfully is challenging. Gaining cooperation between people is complex and mentally demanding. Communication ways and conflict styles are deeply woven into our personalities. Conflict is the expressed struggle of interdependent parties who perceive incompatible goals, interference from the other party in achieving those goals, and the perception of scarce resources. Perceptions are just as important as reality in regards to conflict. As stated in the text, “we encounter conflict as we compete for acceptance, love, recognition, position, power, success, and many other goals. Judgments of the quality of

Conflict is part of our human disposition; consequently, it is customary within organizations. “Left unanalyzed and unchecked, it can be a destructive force that consumes time, money and human resources. Learning the various ways that people resolve conflict and expanding their conflict resolution styles can lead to better results” (Sadri, 2012). Within organizations employees have personal beliefs, styles and attitudes, and backgrounds that at times can cause disagreements, inconsistencies and ultimately, conflict. It is the intent of this paper to examine the archetype of conflict as an

As the expression of employees' dissatisfaction and differences with employers, conflict is regarded as bad and irrational for the organization and should be kept down through some forcible ways. Conflict can arise from employees' misunderstanding of the direction of the organisation or the poor communication between the staff and the management, enabling employees to substitute alternative agendas instead of the organisation's agenda (Bray, Deery, Walsh and Waring, 2005). Moreover, conflicts can arise from the poor management that caused by the management's failure to identify and meet employees' basic needs.

Some of the conflicts that are occurring frequently in this organization are lack of proper communication and coordination. Conflict can occur in many areas such as there could be a conflict within an organization, personal conflict involving the personal identity, moral context, Intrapersonal conflict, goal conflict, value conflict, relational conflict and community conflict. When considering conflict within an organization there are many factors that attribute to such conflicts. There can be many reasons for a conflict to arise in an organization. For example if an organization hires a new resource at a higher position and

Conflict is a fact of life - for individuals, organizations, and societies. The costs of conflict are well-documented - high turnover, grievances and lawsuits, absenteeism, divorce, dysfunctional families, prejudice, fear. What many people don't realize is that well-managed conflict can actually be a force for positive change.

The text book describes conflict as “a process that begins when one party perceives another party has or is about to negatively affect something the first party cares about.” There are different views on dealing with conflict. There is the traditional view that seeks to eliminate any conflict and the interaction group that seek to use conflict as a stepping stone to greater things. Conflict can arise in any situation and, following the managed conflict view, it is not necessarily something to be push under the table but something to

Conflict happens when people do not agree in a public situation which developed resentments creating a negative atmosphere among people or group (Schermerhorn, 2011). A person might develop emotional conflict caused by anger, trusting issues and resentment which caused a negative energy that affects other and becomes distracting (Schermerhorn, 2011). For instance, when an employee that is having relationship problems outside work, affects their performance. Also, seeking comfort with other employees can become a stressing situation. In contrast, substantive conflict is related to achieving goals in the workplace (Schermerhorn, 2011). Dealing with coworkers can be challenging because of their cultures. For instance, employees might disagree on task assignments, policies, and rules because of their beliefs (Schermerhorn, 2011).

Conflict is defined as the behaviour due to which people differ in their feelings, thought and/or actions. Collins (1995) states that the conflict is a ‘serious disagreement and argument about something important’ and also as ‘a serious difference between two or more beliefs, ideas or interests’ (cf. Kumaraswamy, 1997, p. 96). In general it is believed that conflicts are the underlying cause of disputes. In other words, dispute is a manifestation of the deep rooted conflict. A dispute is defined as ‘a class or kind of conflict, which manifests itself in distinct, justifiable issues. It involves disagreement over issues capable of resolution by negotiation, mediation or third party adjudication’

As organizations continuously diversify, workplace challenges and problems intensify simultaneously. The organizational leaders and managers typically face different levels of conflict - employee, team or organization-wide issues and these include: goal, cognitive, affective and procedural conflicts.