Conflicts in the Team Environment: How to Overcome These Obstacles

While finding a good balance, conflicts will most certainly arise. Conflict resolution strategies must be utilized, for the team to be effective and meet the goals and objective of their assignment. These conflicts may be more evident in certain types of teams more so than in others. Conflict is common when working in teams. Its is important to have team meeting in order to lay out potential problems and disagreements and prepare to support the teams final decision. (Weinstein, 2007)

Conflict results from real or perceived opposition to one’s values, actions, desires or general interests. Conflicts may occur internally or externally between individuals or groups; conflict within a team environment can cause frustration, and occasionally anger. However, conflict resolution can also often generate positive results for the team. Conflict management skills remain in demand; conflict may be managed successfully by reaching an agreement that satisfies the needs of both the individual(s) and the team as a whole

The potential for conflicts would consist of pointing fingers and judging without investigating. A person might already know who the employee is that started the problem and approach the person, unprofessionally. The process needs to be redefined and no one should be singled out as the culprit. Furthermore, a conflict may ignite if communication is not open. Hence, one person might feel an idea or strategy is not helpful to reach the goal. Although, good teamwork creates a positive environment. If there is a heated disagreement, it can lower the mood, and demotivate the rest of the team. However, according to Cheesebro, (2010) Conflict is healthy in certain situations, because it will bring a team together. Research has shown, employees who feel part of a strong team are happier and more productive. An acronym for team

There will always be different opinions and disageements with team members. The best way to deal with disagreements is to know what each team member role is, and to have a plan put in place to deal with any disagreements. The first metod would the four main stages of team development. Forming, Storming, Norming, and Performing. Later a fifth stage of Adjourning/Transforming can be added. The forming is the initial phase of team building, members are ambiguous about their roles, rules, norms, and expectations from them (Kumar, 2014). Also, the next step is, storming where members tend to get into competitiveness, defensiveness, protectiveness, and conflict over roles and personalities; members may become critical of the leader and of each other (Kumar, 2014). Also, in norming members get to know each other, agree on the norms, working styles and systems to follow (Kumar, 2014). In performing the teams works with positive and inspired attitude to accomplish their goals. Finally, in adjourning, after completion of the team tasks, members bring a sense of closure and a connection between members (Kumar, 2014). The second building method would be Mentoring and coaching skills are a must for leaders and managers. Furthermore, in

A leader has a role that can impact others to be more operative in functioning to attain a common goal and maintain effective working relationships amongst group members (Johnson & Johnson 2012). This makes leaders in groups considerably important in shaping individuals (Johnson & Johnson 2012). However, conflict arises in groups and becomes difficult to manage when a leader and the followers lack the skills to manage conflict as a team (Johnson & Johnson 2012). Leadership and conflict resolution skills must exists between leaders and followers in order to manage conflict (Johnson & Johnson 2012). Also, it is possible for followers to teach leaders how to lead and resolve problems since followers can play an active role in building relationships amongst group members (Howell & Shamir cited in Johnson & Johnson 2012). Since followers and leaders both have significant roles in accomplishing the group goals, they both have a role to manage conflict effectively as a group (Johnson & Johnson 2012). This essay will discuss how leaders have an important role in managing conflict and likewise with followers having important roles in managing conflict. Conflicts, the various types of conflicts that happen in groups and the reasons behind the conflicts will be mentioned followed by approaches that can be taken to help manage struggles within groups. The methods can be used by leaders and followers in order to manage

Conflict is pretty much inevitable when you work with others. Everyone have different viewpoints and under the right set of circumstances, those differences could pile up and escalate to conflict. How you handle that conflict determines whether it works to the team's advantage, or contributes to its disadvantage. Conflict isn't necessarily a terrible thing. Healthy and constructive conflict is a factor of high-functioning teams. Conflict arises because of the differences between people, the same differences that often make diverse teams more effective than those made up of people with similar experience. When people with varying viewpoints, experiences, skills, and opinions are tasked with a project or challenge, the combined effort can far surpass what any group of similar

Once the team is ready to resolve the situational conflict, the next stage is to understand the situation and each team member's point of view. Additionally, each leader and team member should take the time to make sure that everyone’s position is heard and understood. In the meantime, strong emotions are at work here, so everyone should bond through the emotion and reveal the true nature of the conflict such as clarifying positions.

Active listening includes a variety of behaviors which communicate to the other that they are heard and understood, that the feelings which underlie the words are appreciated and accepted, and that regardless of what the individual says, thinks or feels, they are accepted as a person by the listener. Active listening demands that the receiver of the message put aside the belief that listening is easy and that it happens naturally and realize that effective listening is hard work. Good listening encourages the speaker, promotes trust and respect, improves relationships, and makes resolution of problems more likely. Good listeners are prepared to listen, show interest, keep an open mind, listen critically, resist distractions,

Among the five strategies the one I appreciate the most is competition. Competition is useful in other avenues as well as conflict management, such as academics. Although competition does require a loser it does a good job of stimulating teams to put out best efforts. Further, competition saves time when there is a deadline looming. When working in a group conflict is an inevitable matter that one cannot escape, there are varieties of conflicts; ideas, opinions, beliefs, culture differences, and desired accomplishment. Everyone have different ideas and goals in accomplishing their tasks, therefore, it might be difficult to be dealt with amongst one another if they cannot come to an agreement or have an open mind for new things. Conflict in a group could mean that there is a diversity of believes, aims, and ideas. It indicates that team members are contributing their part, sharing their different point of view and trying to make a different. As a manager, one should not look at conflict as a bad thing; instead tolerate minimum conflict in a group as a way of motivation and a development method for improvement or exchanging ideas to reach their goals. However, if conflict increase and cannot be settled in a professional or peaceful manner, as a manager, I would use the collaboration strategy method to help solve the issues. I would start to request each team members to do their own participation and write down their ideas with a

52). This common belief among users of this style drives them to search for answers using all of the tools at the team’s disposal. The different dynamics of the team become assets. They see the differences that distinguish the members of the team as points of view are respected and viewed objectively. Differences like a male versus a female’s perspective, race, culture, and even social or economic status are viewpoints that give all in the team a bigger picture of the different issues they may need to consider when coming to a conclusion about how best to achieve their goal. Though this style is thought of as the best route for teams to use, it is also one of the most difficult. Even a person who has a natural talent or personality that promotes this style of conflict management has to practice to be effective using this style in a team setting. A person cannot be judgmental and must be sure not to take anything said personally. This is something that most if not all of the team members must have an awareness of. All team members have to feel comfortable with the results and with what was given up from their own personal point of view to arrive at the team’s decision. This style is also very demanding so it requires a good amount of patience. Depending on how quick a decision is needed it is not always possible for a team to achieve and some in the team may not believe that their best interests were achieved.

The dynamics of a team relies heavily on the interaction of team members during times of conflict not just during times of agreement. Often groups seek to achieve a cohesive relationship in an effort to unite the team towards its goals. Group members can make the mistake of subverting conflict in an attempt to maintain this team unity. Conflict serves a valuable role in effective group interactions that must be understood by participants of a team. An examination into the characteristics of conflict and cohesion and the relationship between the two dynamics can provide perspective to

In this writing, we will explore and explain strategies of conflict resolution and, encourage teams, individuals and society as a whole to use some of these ideas for their own resolution purposes. “In many cases, effective conflict resolution skills can make the difference between positive and negative outcomes.” (Conflict resolution, 2008). With this in mind, individuals will have hope for a more positive team experience.

Behfar, K. J., Peterson, R. S., Mannix, E. A., & Trochim, W. M. K. (2008). The critical role of conflict resolution in teams: A close look at the links between conflict type, conflict management strategies, and team outcomes. Journal of Applied Psychology,

Simple conflict control can be the first in any set of rules in keeping problems between a team down to a minimum. Problems seem to get out of control between co-workers because they have been allowed to fester and grow and soon the situation is totally out control. When a problem arises, nip it in the bud, stop an issue before it becomes an issue. Talking about the problem and not around it is the key to conflict resolution.

Conflict is inevitable and at times stimulates beneficial or creative thinking. Often conflict is a signal that people are miscommunicating and making different assumptions about what has gone unspoken. The conflict in itself is not the problem. It is the team’s reactions to it that determines the impact, thus causing it to be a negative experience. Conflict or divergence can be destructive or it can be constructive. It is up to the people involved in the conflict to manage the outcome. This gives them an opportunity to articulate their assumptions and figure out a way to come to agreement. In a learning team situation, conflict can arise when the original agreement to work together does not address