Consumer Behavior Audit: Proactiv Solutions by Amanda Huigens
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Consumer Behavior Audit: Proactiv Solutions
By Amanda Huigens
A. External influences
1. Are there cultures or subcultures whose value system is particularly consistent (or inconsistent) with the consumption of our product?
The overall value system for the western culture, which is the dominant culture in the Unites States, is consistent with the consumption of Proactiv Solutions. The consumption of personal care products and services across different subcultures, such as class, race, and occupation, varies from being fairly equivalent to showing significant discrepancies. However, consumption of these products and services is evident in all subcultures, confirming that they are consistent with each…show more content… Self-concepts?
Proactiv Solutions is suited for all personality types (using Myers-Briggs personality types and Kiersey Temperaments). However, some personalities, such as Artisians, may be more likely to pay attention to their skin care. Consumers who take interest in the health or look of their skin or who believe that maintaining healthy skin is vital to their self-concept may be more likely to consume this product.
3. What emotions, if any, are affected by the purchase and/or consumption of this product?
Knowing that they are improving the look and feel of their skin by using Proactiv Solutions makes consumers happy. This may also boost their self-esteem and confidence.
4. Is this product uniquely suited for one or more distinct lifestyles?
Proactiv is suited best for consumers that allow for the inclusion of a routine skin care regimen. In order for Proactiv to work effectively, consistent use of the product is vital.
5. Do different groups have different attitudes about an ideal version of our product?
Yes. Some consumers would prefer to see Proactiv Solutions offered in stores so that they can physically see it and/or buy it without the hassle of ordering it and having strings attached. (When you order Proactiv Solutions, your order is automatically sent to you on a regular basis.) Other consumers may not trust the quality of Proactiv Solutions because it is marketed using infomercials.
C. Situational influences
1. Can this