Consumer Complaint Division Of Lowes Case Study

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Berlynn Adams El Paso, Texas, 79934 June 21, 2017 Lowes Consumer Complaint Division 4567 Broken Record Road El Paso, Texas, 79924 I am writing to the Consumer Complaint Division of Lowes: On June 15, 2017, I purchased a Heavy-Duty Stainless Charcoal Grill made by Dyna-Glo at your store located on 5678 Halpool Lane, El Paso, Texas, 79978. Unfortunately, the grill is missing the attachable wheels and we are unable to get it to stable enough to properly function. I am disappointed because I paid nearly $300 for this grill, the manufacturers manual states quality and an assured grilling experience. While I understand misplacement of attachable pieces; the functionality of the grill itself is compromised when these
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