Consumer Satisfaction in Big Bazaar

This report is based on the comparison between two organizations that deals with the Retail Company that operates hypermarkets. The report consists of a comparison between Canadian business and Indian business. For this project I have chosen Canada’s Walmart and India’s D’mart the Canadian Walmart is the multinational retail corporation.And Indian D’mart deals within India only.

Our brand is synonymous with the finest quality in Classic, Traditional, Contemporary, Urban, and Original American Made Modest Fashion.

Professor John Maule from the University of Leeds describes new research into the way that consumers choose a product.

India is one of the most desirable retail destinations in the world. India’s twin growth engines of economic growth and demographic

There are six (6) competencies that every result driven employee must obtain in order to meet organizational goals and customer expectations. They are: accountability, customer service, decisiveness, entrepreneurship, problem solving and technical credibility. Accountability is one’s ability to hold her and other accountable for noticeable supremacy, profitable results in a timely matter. To be successful at accountability one must set priorities, establish objectives, delegate work, admit when one makes an oversight, obeys with company guidelines. Customer service is a requirement for internal and external customers; one must anticipate and meet both their needs while delivering high-quality merchandise and assistances. A continuous improvement is a requirement for customer service. Decisiveness will help one make an effective and educated, but timely decision regardless of the amount of data available or if one’s decision has unfavorable consequences. Distinguishes the possible impact and implications of one’s choices. Entrepreneurship will assist with a successful future with the organization by pinpointing new opportunities. Assistances with building the organization by developing or improving existing merchandise or services. Entrepreneurship will take computed possibilities to achieve organizational objectives. Problem solving will assist in identifying and analyzing possible problems, calculate and produce alternative results, consider the significance and

Online commerce was introduced to consumers in the mid-1990’s, and in the years since, it has grown exponentially. It started out virtually nonexistent and has become a multi-billion dollar industry. Nearly every retail sector has entered online commerce; clothing, electronics, home, health and grooming items, even food and groceries are starting to gain traction online. Online commerce sites rival traditional brick and mortar stores such as Walmart and Target, as well as other big-box stores. As online retailers such as Amazon continue to expand, many brick and mortar stores have been making their way online, indicative of an increasing movement towards online commerce. With more than 80% of the online population having made an online

For the Sales Data Gizmo Company, the slide used dark color and light font was appealing that captures the audience interest “so what” (page, 192). Referring to Exhibit 6.14 page 200 -201, the bar and column graph is an excellent choice since it compares three different products to determine which one is effective. The illustration from the text provides a great example of how to create an effective graph. This can be utilized for the future presentations. Based on the findings, the space between numbers is accurate. For PowerPoint presentation, the best font is Arial that suits the title and header for the audience to read easily. Underneath the title, the font should be at least 20-points size than 16-points size to explain key points, mentioned

Critical ways to prevent the current level of food discard can be achieved through the active involvement of communities and consumers. Many retailers have initiated public campaigns to stress that food waste can often be reduced or even avoided. In particular, educational campaigns addressing young generations are very effective in fostering more waste-conscious habits. In addition, information shared with students are taken home to promote sustainable consumption even among family members.

Edsal has been pushing back and does not want to onboard with Commerce Hub per Scott Henry at Edsal they are already set up with Staples through their sister company Sandusky and are working with Staples to route orders through them rather than set up something new. Can you please confirm this so I am able to advise Commerce Hub how to

As it is a large retail store, management becomes more complex. Supply chain management is considered a significant strategy in retail stores. Management of accounts, employers, and supply chain is not an easy task to handle in these type of large retail stores. Employee turnover is the major issue because employees in the retail industries will never continue to work. It is usual complain from customers that there is no good customer service. This is because of often changing employees. This issue can be

•  India's $250 billion retail business is the eighth largest in the world and has the potential to grow 7 per cent by 2011. [McKinsey Report] For a company already dominating the world markets, this is an un-passable opportunity.

E-business uses the digital technology to optimize the business activities of organization in order to increase the efficiency and effectiveness of operation and gain competitive advantages. E-business provides the solution that allows the organization to instantly share database, information of products and services, financial figures and data and nearly anything else that the organization may need to operate the business activities effectively and efficiently (Nguyen, 2013). E-commerce which is the abbreviation of electronic commerce is the subset of e-business. It focuses on the online transaction which includes selling of products or service by using computer network, primarily the Internet.

According to above research objectives, the following discussion include analysis of Amazon, eBay and Alibaba’s different feedback systems, as well as identify the advantages of operating feedback systems which enable to promote the growth of the business.

Zappos’ has placed a great deal of emphasis on consumer satisfaction which has contributed to their profitability (Ferrell & Hartline, 2014). Consumer satisfaction is the key to consumer retention (Ferrell & Hartline, 2014). Fully satisfied consumers are more likely to become loyal consumers, even advocates for the organization and their products (Ferrell & Hartline, 2014). Satisfied consumers are less likely to explore alternative suppliers and their less press sensitive (Ferrell & Hartline, 2014). Therefore, satisfied consumers are less likely to switch to a different competitor (Ferrell & Hartline, 2014). Satisfied consumers are more likely to spread positive word-of-mouth about the organization and their products (Ferrell & Hartline, 2014). However, the way the consumers think about satisfaction

Big bazaar is the largest hypermarket chain in India. It is a public company .It was founded by Kishore Biyani. Here my topic is to study the level of customer satisfaction at fashion at big bazaar. Big bazaar is a retailing industry. Its was founded on 2001.the big bazaar industry has innovated different schemes to run their bazaar in a efficient and effective manner so they some schemes like WEDNESDAY BAZAAR, MAHA BACHAT, THE GREAT EXCHANGE OFFER, pay-back-card and T24 program.