Content Analysis: An Examination of Web-based Orientation Materials

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A Shift in the Platforms for Orientation Materials Orienting new employees is a long-established standard for many organizations; these processes are set in place to ensure that newcomers – or employees that are new to an organization – are provided with accurate information to enable successful job performance. In the midst of seasoned employees, newcomers’ knowledge is equivocal – lacking a comprehensive understanding of day-to-day tasks, the organizations’ history, products or services, benefits, and policies. During the orientation process organizational goals, values, and other pertinent job-related information are introduced and newcomers are provided with details – both formal and informal – required to interact properly within the…show more content…
A Shift in the Platforms for Orientation Materials Orienting new employees is a long-established standard for many organizations; these processes are set in place to ensure that newcomers – or employees that are new to an organization – are provided with accurate information to enable successful job performance. In the midst of seasoned employees, newcomers’ knowledge is equivocal – lacking a comprehensive understanding of day-to-day tasks, the organizations’ history, products or services, benefits, and policies. During the orientation process organizational goals, values, and other pertinent job-related information are introduced and newcomers are provided with details – both formal and informal – required to interact properly within the organization and complete job functions (Jablin, 2001). When newcomers experience orientation, traditionally, the process is dependent on face-to-face training as well as interpersonal interactions with entry-level to senior-level employees (Flanagin & Waldeck, 2004). This type of orientation process includes the distribution of memos and training manuals (Flanagin & Waldeck, 2004). In other words, organizations, in the past, have been dependent on text-heavy documentation to orient new employees. Recently, more organizations are transitioning from hard copy orientations materials to web-based training (Piccoli, Ahmad, & Ives, 2001; Stephens, Water, & Sincliar, 2014). Many organizations and HR professionals orient newcomers with

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