Content Analysis: An Examination of Web-based Orientation Materials

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A Shift in the Platforms for Orientation Materials Orienting new employees is a long-established standard for many organizations; these processes are set in place to ensure that newcomers – or employees that are new to an organization – are provided with accurate information to enable successful job performance. In the midst of seasoned employees, newcomers’ knowledge is equivocal – lacking a comprehensive understanding of day-to-day tasks, the organizations’ history, products or services, benefits, and policies. During the orientation process organizational goals, values, and other pertinent job-related information are introduced and newcomers are provided with details – both formal and informal – required to interact properly within the…show more content…
In order to accommodate this transition, in training, organizations’ focus is altered from interpersonal relationships to “the usability and effectiveness of online training” (Stephens, Water, & Sincliar, 2014, pp. 7). That is, organizations must accommodate these innovations in training and information technology. In addition, to concerns of training effectiveness, organizations must also consider the potential for information overload. Information Overload as a Result of Over Access Edmunds and Morris (2000), suggest that individuals are blasted with information whether the information is sought after or not. Other scholars such as Feather, Fickas, Van Lamsweerde, and Ponsard (1998), suggest that because of the last 50 years in technology advancements, information is more available to more people than another other time in history. While, there are advantages to this unlimited access to information, there are disadvantages as well – information overload (Edmunds & Morris, 2000). The problem, according to Piccoli, Ahmad, and Ives(2001), is that as a result of readily available information, the learning dynamic changed. Other researchers (Sitzmann, Bell, Kraiger, & Kanar, 2009) suggest, “trainees need to develop a schema for navigating the instructional environment as well as for the instructional content, but doing both simultaneously imposes

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