preview

Control Mechanisms at Boeing

Decent Essays

Control Mechanisms at Boeing
MGT 330
March 13, 2011

Control Mechanisms at Boeing
Controlling is an extremely important function of management. Manager’s use control to ensure that goals are met and to make the necessary changes if they are not. Several control mechanisms exist. Managers within companies use the mechanisms to achieve results. This paper will identify, compare, and contrast four of these control mechanisms as they relate to Boeing. It will determine the effectiveness of these control mechanisms, the positive and negative reactions within the company, and how these controls affect the four functions of management at Boeing.
Four Control Mechanisms
Control mechanisms, whatever their type, exist for the same reasons and …show more content…

Effectiveness
The bureaucratic mechanisms used by Boeing are productive and successful. Implementing tools such as employee incentive programs has a positive effect on the 160,000 people Boeing employs around the world. Exploring ideas for employees to contribute to the success of Boeing has boosted morale. The Mighty Students (2011) website state that the market control mechanisms that Boeing has put into place help Boeing strategize ways to capitalize on opportunities in the market and respond to market threats. Boeing also uses these tools to monitor competitor performance, enabling them to respond quickly changes in performance.
The clan control mechanism encourages employees to participate with new ideas for the company and promotes innovative ideas that can help the company advance. Clan control also encourages team effort where everyone works together to achieve company goals. Boeing uses the concurrent control mechanism successfully to concentrate on customer satisfaction. Using concurrent controls to upgrade technology, Boeing achieved above average customer service in a timely manner while cutting costs of production.
Positive and Negative Reactions
Controls can have both positive and negative reactions. On the positive side an effective control system will amplify potential benefits and curtail dysfunctional behaviors (Bateman & Snell, 2008). Boeing’s management has a

Get Access