Control Mechanisms at Boeing
MGT 330
March 13, 2011
Control Mechanisms at Boeing
Controlling is an extremely important function of management. Manager’s use control to ensure that goals are met and to make the necessary changes if they are not. Several control mechanisms exist. Managers within companies use the mechanisms to achieve results. This paper will identify, compare, and contrast four of these control mechanisms as they relate to Boeing. It will determine the effectiveness of these control mechanisms, the positive and negative reactions within the company, and how these controls affect the four functions of management at Boeing.
Four Control Mechanisms
Control mechanisms, whatever their type, exist for the same reasons and
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Effectiveness
The bureaucratic mechanisms used by Boeing are productive and successful. Implementing tools such as employee incentive programs has a positive effect on the 160,000 people Boeing employs around the world. Exploring ideas for employees to contribute to the success of Boeing has boosted morale. The Mighty Students (2011) website state that the market control mechanisms that Boeing has put into place help Boeing strategize ways to capitalize on opportunities in the market and respond to market threats. Boeing also uses these tools to monitor competitor performance, enabling them to respond quickly changes in performance.
The clan control mechanism encourages employees to participate with new ideas for the company and promotes innovative ideas that can help the company advance. Clan control also encourages team effort where everyone works together to achieve company goals. Boeing uses the concurrent control mechanism successfully to concentrate on customer satisfaction. Using concurrent controls to upgrade technology, Boeing achieved above average customer service in a timely manner while cutting costs of production.
Positive and Negative Reactions
Controls can have both positive and negative reactions. On the positive side an effective control system will amplify potential benefits and curtail dysfunctional behaviors (Bateman & Snell, 2008). Boeing’s management has a
Overall Strength: in general, the article provides structure to a concept that is very intangible by: (a) describing the nature and the functions of control; (b) segregating the MCS into categories: core control system, organizational structure, and organizational culture; (c) illustrating how to apply the control model (satisfied my approach) (d) provides a basis for designing and evaluating the system. The manner, in which the model is presented, with its use of figures, further emphasizes the structure of the model. See below on further emphasis on parts (a) -(c).
The second aspect of management used to investigate the issue is Controlling. Control is a concern that is facing every manager in every organisation today. Many businesses continually look to improve relationships between all levels of staff in order for a healthy working environment. To effectively control a business the organisation requires information about
The Boeing Corporation is the world’s leading aerospace company and is the largest manufacturer of commercial jetliners as well as military aircrafts. Boeing has teams that manufacture missiles, satellites, defense systems, and communication systems. NASA turns to Boeing when they need something and Boeing operates the International Space Station. Boeing has a broad range of capabilities and skills, which is probably the reason they are the world’s leading aerospace company. With the Boeing headquarters in Chicago, more than 170,000 people in 70 different countries find themselves employed with the corporation and
A concept we learned about in Business Leadership that relates to the main point in this book is control systems. We looked at the importance of control in management and learned about various different systems. In this book, systems are shown to greatly help customer service. Systems are predetermined ways to get a specific result and still ensure consistency. Andrew, the plant manager said “Systems give you a floor, not a ceiling”. Thus, a system is the sort of thing you build on, a starting point. An external control measure, for example, involves
First, it illustrates a control system that is dominated by action and personnel controls, rather
Controlling is monitoring the performance of the organization, identifying deviations between planned and actual results, and taking corrective action when necessary. With all these four functions that are involved in the process of management, if all are followed correctly the organization will be properly ran and will have few complications.
Boeing’s management has been concentrating on diversification of the overall company activities. The management has a concept that oversees the diverse employees, business partners and customer relations are important to creation of advanced aerospace services and goods for the diverse customers around the world. It has concentrated on creating good working conditions for its employees through creating an environment that is conducive. The environment refers to a welcoming, engaging and respectful environment with chances for both professional and personal development of the employee.
Boeing was recently faced with the scandals which hurt the reputation of Boeing. The top management recognized the problem and tried to figure it out by effective management strategies.
With any company, organization, or corporation the first phase of any management is planning. This phase is very important to any company because many different planning functions and each planning function create a standard for each of its employees to follow. This paper will discuss the planning functions of management while looking at the Boeing Company. While looking at the different planning functions, this paper will also discuss and identify legal, ethical, and social responsibilities that impact Boeing. It will also show some factors that influence Boeings strategic, tactical, operational, and contingency planning. Boeing can be considered the
The Boeing Corporation is one of the largest manufacturers in the world. Rivaled only by European giant Airbus in the aerospace industry, Boeing is a leader in research, design and manufacture of commercial jet airliners, for commercial, industrial and military customers. Despite enjoying immense success in its market and dominating an industry that solely recognizes engineering excellence, it is crucial for Boeing to ensure continued growth through consistent strategy formulation and execution to avoid falling behind in market share to close and coming rivals.
The purpose of this paper is to analyze a case study related to issue of control and how organizations can utilize different approaches of control in order to improve quality and performance in all arenas, domestic and global. The focus of this case revolves around Lincoln Electric, an Ohio based company that has set the bar for how to develop and implement a successful management system. This paper will use the Lincoln Electric case analysis to present recommendations on how managers can use control methods to enhance employee performance, increase employee participation and empowerment, and improve organizational quality in
Boeing is the world 's largest aerospace company and leading manufacturer of commercial jetliners and defense, space and security systems. A top U.S. exporter, the company supports airlines and U.S. and allied government customers in 150 countries. (Boeing, 2014). The revenue for Boeing Commercial Airplanes and Defense, Space and Security was a record $86.6 billion; in addition to the record backlog of orders totaling $441 billion. (Boeing, 2014). The Boeing Company realizes that being among other competitive manufacturers of jetliners, defense and security systems, it is important to focus on external as well as internal environmental factors that could increase the company efficiency, productivity and overall operational standards. The management of Boeing understands how essential the social and ethical responsibility and legal of their company. These variables can assist the company with analyzing the performance and available resources of
Boeing made use of lean techniques in their production system and increased its production by 50% and also reduced its floor space by 40%. Assembling a Boeing 737 is a typical job. Workers should take 367,000 parts, an same number of bolts, rivets, other equipment and 36 miles (58 kilometres) of electrical wire and then keep them all combined to make an airplane [2]. Engineers to machinists were involved in lean (reducing waste) in the factory. By creating an assembly line, aircraft will pass through the workers were they going to concentrate on assembling. Allocating all employees in the factory building and organising special teams helped a lot to solve the errors in the assembly line [2]. In the assembly line, there are eight beacon lights which reflect the production status. If everything is good it shows green colour. If an error occurs, the worker will press a button and the green light will changes to yellow and the panel board will shows the category of the problem(which category it is related to). The worker will pass on to a computer and writes about the problem in a brief manner and the problem should be assigned to special team to solve it within 30 minutes if not, the light turns to purple and the assembly line will shuts down. This moving assembly is the icon of factory’s lean strategies.
Tight or rigid control systems may be detrimental to performance if the technology requires fast responses or new innovative solutions. In contrast a control system that is loose and open to encourage innovation and communication may work against the organisation if the use of technology requires standard responses and is used in a rigid fashion. The way that technology is used must be considered when regarding the management control system within the organisation.
1. Coordination. The size of modern organisations is quite large. A large amount of capital and large number of people are employed in them. This complicates the problem of control as there are many units producing and distributing different products. In order to coordinate their activities, an efficient system of control is necessary.