Cool Beans Coffee Cafe

My organization is Common Grounds Coffeehouses. Common Grounds are specialty coffeehouses that support the community by offering a place to gather while enjoying specialty brews in a neighborhood setting that facilitates social networking in a friendly and safe environment. Common Grounds seek satisfied customers and committed productive employees. Common Grounds have an organizational structure of internal orientation/differentiation strategy. Common Grounds operations look to develop its own talent

2. Assess the effectiveness of Starbucks’ management decisions in providing innovative offerings for its customers (e.g., WiFi, style of coffee, etc.) in order to achieve its current competitive marketplace advantage. Provide support for your rationale.

Currently, The Broadway Café is the only coffee shop in the area. However, recently, there have been postings that a Starbucks plans to move within the vicinity of our business. To improve the business and create a competitive advantage, we must first, research the competition through environment scanning (Baltzan & Phillips, 2007). Environmental scanning is the acquisition and analysis of events and trends in the environment external to an organization (Baltzan & Phillips, 2007). After reviewing the website of two competitors, Starbucks.com (2010) and Panera.com (2010), it appears these businesses are technologically advanced. The first step this Café must make is to install computers to provide accurate record keeping and store information. We have to develop a plan for employees that create an environment of respect and dignity in which leads by example and gives back to

In addition, living in Mississippi means having little to none vegetarian restaurants. Going out to eat can be a chore because I always have to plan where and what I eat. Thankfully there is a vegetarian/vegan cafe just an hour from where I live. High Noon Cafe has amazing veg friendly food and I love to recommend it to my friends and family. Besides High Noon Cafe and Whole Foods, there aren’t many other places that make me feel like I’m in vegetarian heaven. Without a cornucopia of mouthwatering vegetarian restaurants to enjoy, I mainly just cook at home. I love transforming meat laden dishes to vegetarian ones and admittedly my favorite foods to recommend to people are vegan junk food such as ice cream, pizza, most importantly cheese. People

Attracting and Developing talents – Giving priority to diversity while recruiting. Also, conducting training sessions and seminars for the employees regarding how to utilize diversity benefits.

A multitude of concerns were uncovered such as lack of advancement, mentoring, coaching, networking, success planning, a positive culture regarding diversity, job training, employee empowerment, cultural bias, resistance toward diversity, uncompetitive salary, and existing work and family balance problems. After realizing these set-backs, the CEO must reconfigure the workplace around diversity, and to do so, a plan to the Board of Directors has been created and will be implemented to meet the goals of a minority and women-friendly employer, and to eventually have the two categories represent 50% of top management.

For example, the largest accumulation of IT personnel, Silicon Valley, lacks in diversity of women and minorities and is largely dominated by Caucasian males (Rodriguez, 2015). As a result, there might be a lack of diverse individuals to choose from when reaching the recruitment phase of the project. In addition, the evaluation phase of the diversity project would take the time to complete, since it assesses many aspects of the organization to gather a complete image of the issue. However, the strategic workforce planning supports the overall CML mission to provide excellent service and improve the efficiency of the organization through maximizing the workforce potential (Klingner et al., 2010).

CoffeeVille has been experiencing consistent growth in sales and numbers of customers over the last two years. This growth has led to a need for a second floor manager who is able to manage customer complaints, take responsibility for higher level café operations and manage staff performance.

The general line of reasoning is that if we learn to incorporate each other’s diverse traits and characteristics in the workplace, we can then use these differences to foster an innovative environment, which will give the company a competitive advantage over the competitors that do not accept workforce diversity. According to the Allied Academies International Conference, “Diversity is rapidly becoming a common practice among companies due to the increasing number of minorities entering the job market today. As these groups become more prevalent throughout companies, upper-level employees are facing numerous challenges when determining what changes must take place to create a positive working environment for everyone. Management is responsible for the development and implementation of effective policies directly relating to diversity to ensure the acceptance of minorities into the workplace and to aid in minorities’ success through equal opportunities and treatment.” (Marcia L. James, 2001, Academy for Studies in International Business Proceedings)

Today's workplace is more diverse than it has ever been in history. While the workforce has made strides in the direction of equality, it is still far from attaining total equality in the workplace. A company must value diversity. The main objectives of valuing diversity include awareness, education, and positive recognition of the differences among people in the workforce. Organizations are increasingly emphasizing group work or teamwork as a source of competitive advantage in a diverse workforce. It has been suggested that such organizations must target their recruitment efforts at applicants who are both diverse and amenable to working in teams ( Rau, Hyland 2003).

Explain the selection process you will use for the staffing the coffee shop and identify the advantages and disadvantages of using this process.

Workforce reduction strategies--this consists of eliminating headcount through layoffs, firings, early retirements, buy-outs, attrition, etc.

This project is about a company Cool Cafe from 80 Collins Street Melbourne in Victoria. The café is famous for its signature products of gourmet coffee and homemade desserts.Cool Cafe provides a cosy and enjoyable dining environment for its customers. The café has its signature products of sandwiches, cakes, deserts, coffee drinks and soups. The café aims to offer the Malvern local community through providing the best sandwiches, cakes, deserts, coffee drinks and soups which satisfy the customer needs and expectations of either being in a hurry or just sitting down and enjoying the gourmet food and drinks.The café’s food and drinks are all hygienically made and processed. The café owner Mr. Yip has been working in the coffee industry for

6. Conduct a job requirements job analysis for the store managers and coffee servers in order to identify tasks, KSAOs, and context for those positions.

Mackenzie had just stormed in and slammed the door when she heard the phone ring.