Coordination And Communication Within Health Care Organization Health Care Organization is unique and complex entity consisting of groups of specialized people with specific purpose in the set of rules, policies, procedures, relationships and culture. It is highly diverse organization consisting of people from different functionality, in management side includes human resources, finance and accounting, information systems, maintenance housekeeping; in clinical side includes physicians specialized in different departments of medicines, nurses, laboratory technicians and the list continues. Expertise in each department ranges from new to highly proficient. There is no room for a mistake in health care organization as they deal with life …show more content…
Direct supervision Achieves coordination by having one person takes the responsibility of others work by giving them instructions and monitoring their actions. Standardization of work processes Achieves coordination by specifying the work processes of people carrying out interrelated tasks like standard admission and discharge procedures. Standardization of work output Achieves coordination by specifying the results of the work like how the work is performed by the worker. Standardization of work skills and Knowledge Achieves coordination of work by virtue of the related training the workers have received Table 1: Coordination Mechanism in Organizations (Mintzberg, 1979) Depending upon the situations various combination of the coordination mechanisms are used by the managers at various levels of success. It is also responsibility of the manager to build an effective coordinated environment in the organization, by standardizing the procedures, guidelines, operation manuals, and job description, and stay alert to identify coordination problems and to resolve them as they arise. Communication is the process of transferring information from a sender to a receiver with the use of a medium in which the communicated information is understood by both sender and receiver. Medium can be written,
• Using a participative style with a team who know their job. The leader knows the problem, but does not have all the information. The employees know their jobs and want to actively be part of the team.
Communication is the sending and receiving messages and information between two or more people. The person receiving the information is called the receiver and the person sending the message is referred to as the sender. The information conveyed can include instructions, ideas, facts, concepts, beliefs, opinions and even emotions. Effective communication occurs if the receiver understands the exact information or idea that the sender intended to transmit.
-Pragmatic approach towards following up on the tasks assigned to your delegates, not too pushy yet not isolated.
This paper seeks to look into organizational behavior in health care management and most importantly its impact on health care management and delivery. Organization behavior is crucial in guiding the regulatory activities, the staff activities and the overall culture that directs an organization. Organizational behavior in health care setting is paramount to ensuring patient safety, ethical behavior among the medical practitioners, patient-centered care and effecting change in the facilities which is bound to improve healthcare delivery and patients’ satisfaction. The strategic management of any health
* The use of special skills so that one job is not done by an individual but by a group of individuals to complete the tasks.
First it is regarded as a way of helping a group of people to work together. Secondly it is used to describe the ‘people at the top’ or in charge of a company, organization or team. Kotter 1990.
| |to be able to work with a group and not stand alone especially in an online setting. Its |
Alternative to this is when spreading out the work some people may have more time consuming things, where the other person does not have to do so much maintence to her
"The process of coordinating and integrating work activities so that they are completed efficiently and effectively with and through other people".
Communication is the activity of conveying information through the exchange of thoughts, messages, or information, by speech, visuals, signals, writing, or behaviour. It is the meaningful exchange of information between two or more living creatures1. Effective communication is a reciprocal interactive process in which sender and recipient have responsibilities to ensure that a message has been received and understood.
Whereas cooperation refers to separated entities working together to improve overall performance, coordination refers to
To make sure that implementation is in the right direction a coordination is always necessary
Vertical coordination is when higher levels control and coordinate the work of subordinates through authority, rules, policies, planning and control systems. In the case it can be seen that Telwork uses vertical coordination to have Sigtek and its other subsidiaries comply with its Six Sigma Program. It gets the upper level people of the company to do as they are told so that the program runs along at the pace that they had preordained for it. Through vertical coordination Telwork gets Smithers and Murphy to do this program according to the company’s views and at the company’s pace.
the team to be responsible for his or her assigned tasks (Katzenbach & Smith, 2005, p. 168).
To identify set of workers should coordinating their activities, we required to represent two sets of relationships. First is represented by which people are working on which tasks. The second is relationships or dependencies among tasks . The Coordination Requirements matrix is determined as following :