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Coordination & Communication Within Health Care Organization

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Coordination And Communication Within Health Care Organization Health Care Organization is unique and complex entity consisting of groups of specialized people with specific purpose in the set of rules, policies, procedures, relationships and culture. It is highly diverse organization consisting of people from different functionality, in management side includes human resources, finance and accounting, information systems, maintenance housekeeping; in clinical side includes physicians specialized in different departments of medicines, nurses, laboratory technicians and the list continues. Expertise in each department ranges from new to highly proficient. There is no room for a mistake in health care organization as they deal with life …show more content…

Direct supervision Achieves coordination by having one person takes the responsibility of others work by giving them instructions and monitoring their actions. Standardization of work processes Achieves coordination by specifying the work processes of people carrying out interrelated tasks like standard admission and discharge procedures. Standardization of work output Achieves coordination by specifying the results of the work like how the work is performed by the worker. Standardization of work skills and Knowledge Achieves coordination of work by virtue of the related training the workers have received Table 1: Coordination Mechanism in Organizations (Mintzberg, 1979) Depending upon the situations various combination of the coordination mechanisms are used by the managers at various levels of success. It is also responsibility of the manager to build an effective coordinated environment in the organization, by standardizing the procedures, guidelines, operation manuals, and job description, and stay alert to identify coordination problems and to resolve them as they arise. Communication is the process of transferring information from a sender to a receiver with the use of a medium in which the communicated information is understood by both sender and receiver. Medium can be written,

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