Cops Teachers And Counselors Chapter 2 Summary

Broderick, J. J. (1977). Police in a time of change. Morristown, NJ: General Learning Press.

In his book, Bureaucracy: What Government Agencies do and why they do it, James Q. Wilson’s main objective is to better define the behavior of governmental bureaucracy, believing traditional organizational and economic theory does not adequately explain their actions. Wilson believes that government agencies are doomed to be perceived as inefficient entities by the public. He gives examples of commonly held perceptions of bureaucracies and reveals how these are mostly misconceptions. He points to the environment of bureaucracy, where rules and procedures, dictate goals, along with context, constraints, values, and norms.

First, there is lack of information and knowledge on the right police training philosophy, learning approach and training program objectives (CALEA, 2010). This lack of knowledge has immense negative effects on police training, especially because it affects not only senior commanders of police departments but also management, police trainers and other staffs. The other ingredient to police training that lacks is community understanding and support for police training programs (Mitrani, 2014). It is found out that the communities that are served by officers do little to support or appreciate post-academy training programs, which have numerous benefits to communities (CALEA, 2010). For instance, post-academy and field training for newly posted officers helps in the utilization of individual and department creativity, stakeholder collaboration, and effective problem-solving skills and techniques that would improve communal safety and

My Introductory to Public Administration class has taught me the range that can come with public administration. Public administrators are employed in all levels of government, across various fields including social welfare, financial administration, and human resources (Denhardt, 2014, p. 1). Despite the various type of public administration jobs that exist, the one thing all public administrators are required to do is to maintain a commitment to public service (Denhardt, 2014, p. 1). In order to better understand how public administrators are responsive to public interests, I was assigned the task of interviewing a professional in public administration. I chose to interview Jeanell Emond, program manager for Central Valley Prevention Program (CVPP) and Mental Health Systems (MHS), because of my future in social work and my interest in developing and managing programs that benefit the community. Through the interview I was able to gain valuable insight on the agency and Mrs. Emond’s role as a public administrator. More importantly, I was able to learn how interorganizational partnerships, financial management, ethics, and leadership and management skills in public administration can help develop stronger communities.

In “A Sketch of the Policeman’s Working Personality,” Jerome Skolnick discusses and analyzes how a police officer’s personal outlook is affected by his or her involvement in police work, creating an “us versus them” mind-set, as well as the frequent inability to “turn off” the police mentality outside of a work environment. While he states that a person’s work has an impact on his or her outlook of the world according to a recurring theme in the sociology of occupations, police work has a particularly strong impact on those cognitive lenses (Skolnick, 1966, p. 2). Because of the nature of their job, police have a tendency to look at the world in a way that makes it

The management of an organization plays an integral part in determining the direction and performance of the organization. The manner in which the management of an organization is handled has a profound effect on the organization. The success of an organization is dependent upon a flexible and skilled management and workforce. The management of an organization is responsible for shaping up the organizational behavior and ultimately the culture within the organization. Public management faces a multiple of challenges and opportunities, how the management deals with these issues translates to efficiency in management. The personal judgments and skills of public managers can make a significant impact in public management. If

Champion, D.J. (2009). Leading U.S. supreme court cases in criminal justice: Briefs and key terms. Upper Saddle river, NJ: Prentice Hall.

The fifth narrative “Street-Level Bureaucracy: The Critical Role of Street-Level Bureaucrats written by Michael Lipsky in 1980 whose ideas can be observed in the Reforming the Government School of though. The reading analyzed the significance of the actions of public workers to determine discretionary judgement when delivering services to the public. Government workers are the face of the government and the representation of the conditions of policy to the people. The problem that government workers face is the constant changed in policies and procedures that tend to directly affect the demands of citizens and services. Lipsky argued, “They are constantly torn by the demands of service recipients to improve effectiveness and responsiveness to improve effectiveness and responsiveness and by the demands of citizen groups to improve the efficacy and efficiency of government services” (p. 402). The function of government workers is usually questioned by citizens since they feel that any decision of street-level bureaucrats scan affect the stability of the people’s lives. In addition to the problems in relationships with clients, the increased in administrative cost for the government’s services was questioned and placed under scrutiny.

Kernaghan, K. 2000. The Post-Bureaucratic Organization and Public Services Values. Interational Review of Administrative Sciences 66. 2000, pp. 92-93.

While the Reform Era worked to professionalize police, as society became more complex, so did the role of the police officer. The Community Policing Era was developed as a result of the need to develop cooperation and positive relationships between the police and public. What developed out of this era was an essential element of community policing – public accountability. Police officers became accountable to their supervisors who in turn became accountable to the community. Accountability can be seen as an honest evaluation of achievement based on clearly defined objectives. Many of these objectives are defined by complex community and social problems; as such police officers require the capacity and flexibility to work on them in a variety of styles and employing a variety of strategies.

On a macro level, public administration and business management are similar in their overall functions. “At the broadest level, some organizational theorists contend that administration is administration whatever its setting, and that the problems of organizing people, leading them and supplying them with resources to do their jobs are always the same (Kettl, 2012, p. 38).” In his paper, “Public and Private Management: Are They Fundamentally Alike in All Unimportant Respects?,” Graham T. Allison explains that in comparing public and administration and business management, “it is possible to identify a set of general management functions (Allison, 2012, p. 4).” Regardless of their end goal, each administration must form strategies by setting goals, priorities and creating procedures. Public and private organizations must manage internal components by organizing staff, defining job responsibilities, hiring and managing personnel and creating budgets. Furthermore, they must manage external constituencies such as other agencies, the press and public (Allison, 2012, p. 5). His observations stem from Wallace Sayre’s famous words, “public and private management are fundamentally alike in all unimportant respects (DiIlulio, 1993).”

Over the last several years, most police departments have been facing numerous financial challenges. The main reason is law enforcement agencies are expected to do more with less and the stagnant economy. The combination of these factors has been placing pressure on many departments to begin imposing budget cuts. Evidence of this can be seen with a survey that was conducted by the University of North Carolina. They found that 67% of police departments made some kind of budget cuts for 2011. The most severe reductions were occurring in large police departments such as Los Angeles, Atlanta and Detroit. (Delfem, 2011, pp. 199 - 205) This is illustrating one of the most pressing issues affecting a wide variety of police departments across the country. To fully understand what is happening requires: examining the situation, how they are able to interact with other agencies (i.e. state / federal) and recommending the way this relationship can be improved. Together, these elements will offer specific insights about how police departments can effectively address this problem.

As a result of the success these practices have realized, employees tend to embrace them and reject any changes that do not conform to what they consider the way they have always done things. Employees usually become conditioned to the idea that the activities and procedures of the past will continue to be fruitful in future. As a result, they may reject new development and advancements that they feel would threaten their value system.

In this analysis we will review a case titled “The Dilemma at the Public Service Department.” We will be discussing different issues, amongst them are: opinions on the honesty, malfeasance, misfeasance, nonfeasance, accountability, competence, and why these particular responsibilities are identified. We will also discuss certain trade-offs made by the commissioner’s loyalty to the department as well as the governor, and public interest. We will also be discussing three barriers when it comes to deciding how the governor will be approached, along with the basic elements that are recommended in strategic management planning.

McGregor (1960a) assumed workers refer to Theory X are lazy, hate to work, responsibility aversion and more concern about lower levels of human needs rather than pursuing self-achievement. McGregor (1960a) suggests that managers should supervise and control the workers in order to adjust their behaviour and neutralise heir negative attitudes toward work, even punish and push them to achieve a minimal level of performance. Punishment is necessary because of the nature of inherently lazy. Managers would find encouraging them to perform better by reward maybe only valid in a short-term as lazy workers eventually submit adequate effort as they do not pursuit self-actualisation (McGregor 1960a). in a word, managers centralise the decision making power, set rules, SOPs and procedures to guide workers what they should process and monitor the process in order to safeguard the minimal requirement of performance is achieved