Corporate Training Evaluation Process Opportunity

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Section I – Corporate Training Evaluation Process Opportunity The financial retirement industry relies on the professional education level of their employees to offer effective and efficient assistance to its clients with an ethical responsibility of accurate and complete financial reporting (Arthur, Wolfe, & Staley, 2005). This requires a significant amount of training to become proficient with the systems and very knowledgeable of the guidelines and rules associated with transactional changes that are allowed that must also extend to leadership proficiency and growth (Arthur, Wolfe, & Staley, 2005). According to Gomez (2003), evaluations of corporate training programs within the financial recordkeeping industry focus on participant reactions and the attainment of the training objective with little to no evaluation of changes to on-the-job performances or organizational improvements. A truly effective evaluation program has an ethical responsibility to address the seven main codes of ethics which includes accountability, conflict of interest, disclosure, integrity, personal conduct, protection of privacy, and social responsibility (Chow, 2001). The need to be competitive to survive is just as important as the ethical responsibility of the organization. According to Peak (as cited in Savery & Luks, 2004), “research shows that there is a distinct correlation between increased training budgets and improved productivity and operating profits reinforcing the "common wisdom"

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