Many corporations seek out organizational development (OD) professionals to help eradicate an issue. Target is a major retail giant that could use the help of an OD professional to implement change to protect their customers. An intervention could help this company if it is evaluated to be effective. A continual learning approach would also be an asset to Target to help form an organizational development cycle. To help embed the new practices proposed by this intervention a change leadership plan must be established. Once the intervention is complete Target will also be given the option to adopt some of the best practices to aid in the success of the company. Throughout the course my organizational development intervention project has provided a tremendous amount of useful information, but has also lead to areas in which I need further development. An OD intervention is a challenge process that can change a company from borderline defeat to victory. Organization Introduction The organization that will be under examination is Target. This cooperation operates in the retail industry and is the second largest merchandise retailer in America (Target Corp., 2015, para.3). The problem that is company faces is the protection of consumer information. This is due to the companies use of an open system, which involves a desire to gain knowledge and then to share it widely (McLean, 2006, p.436). The open system allows for the company to share its consumer data throughout
During the last Christmas season, Target announced that their data security was breached. According to David Lazarus in Los Angeles Times, Target stated that roughly 110 million customers’ information was illegally taken from their database. The information included their credit/debit card info, phone numbers, and email addresses. Target is one of the most popular grocery stores in the U.S.; they have a substantial amount of consumers. Because of this incident, consumers' trusts for the store have been decreasing. Worrying about losing its customers, the company offered a free year of credit monitoring and identity-theft protection, so the customers will feel more secure. Not only Target, some other large retailers also faced the same issues. They want their customers to trust that the companies can protect private data. However, should we not worry? Data breaches have been going on for about a decade, but we have not seriously thought about the issue. In order to protect people’s privacy, the federal government should make new laws concerning companies’ handling of customer information.
HRM 587 Discussions 1 Week 5 Organizational Development Theory and Practices-All Students Posts 20 Pages Managing Organization Change
Target faces a major problem that many other organizations are facing, keeping consumer information private. Protecting consumer information is becoming more complicated due to the increase of technology available to those looking to steal their information. In order to create a solution to this problem an organizational development intervention would need to occur at a team level. The team level is the most appropriate level due to the fact that for a major technological change to occur across the whole organization it would involve analysis of the team not one individual (South University Online, 2015, para. 2). A technology breach would
Target Corporation is an upscale discount retailer offering high quality, trendy merchandize at affordable prices in the clean, spacious, and friendly stores. Incorporated in 1902, the company is engaged in providing daily essentials through online and mobile services in the United States. The company’s digital and traditional stores offer edited assortment of food, together with dry grocery, perishables, frozen items, and dairy products. Meanwhile, its Supers Target store provides a chain of foodstuffs equitable to traditional supermarkets. Target metropolitan format stores, TargetExpress, and CityTarget compromise concise products in overall as well as food
The purpose of this paper is to identify findings in published peer reviewed articles that provide research-based guidance in the area of leading organizational change. The content of this paper is focused primarily on the reasons and conditions for organizational change and the implementation of organizational change programs and plans. Limitations of research materials are discussed. Most studies provide an examination of a number of variables influencing organizational change, but are not specifically linked to researched based findings to guidance for organizational change leaders and mangers.
Organisation development(OD) is a planned process of change in an organisation’s culture through the utilization of behavioral science technology, research and theory (Warner Burke, 1982). It also refers to a long range effort to improve an organisation’s problem solving capabilities and its ability to cope with changes in its external environment with the help of external or internal behavioral-scientist consultant or change agents (Wandell French, 1969).
Week 3, the lecture on Managing Change describes organizational changes that occur when a company makes a shift from its current state to some preferred future state. Managing organizational change is the process of planning and implementing change in organizations in such a way as to decrease employee resistance and cost to the organization while concurrently expanding the effectiveness of the change effort. Today's business environment requires companies to undergo changes almost constantly if they are to remain competitive. Students of organizational change identify areas of change in order to analyze them. A manager trying to implement a change, no matter how small, should expect to encounter some resistance from within the organization.
Implementing Organizational Change: Theory into Practice, Third Edition, by Bert Spector. Published by Prentice Hall. Copyright © 2013 by Pearson Education Inc.
In order to have a successful outcome to occur from an organizational development intervention the organization must be acceptable of change. The organization’s readiness must be evaluated. To evaluate the readiness for change a combination of three different measures will need to be implemented, which are observation, surveys, and interviews
Annelise Larson is a passionate Organization Development (OD) professional who obtained her Master of Business Administration degree from Saint Thomas University in 2011 (A. Larson, personal communication, October 8, 2014). She has been employed by Tennant Company, a global manufacturer of industrial and commercial
The Hexadecimal Company in recent years was forced to change their product market due to lower labor costs by companies in competition. With this change of product came rapid growth and systemic problems within the company. The President, John, Zoltan, decided to created an Organizational Development (OD) group to help address change and managerial style within the company. However, this OD group was not accepted well within the organization and many felt as though this group was a waste of time, energy and resources. Employees did not want to participate in the training although forced to attend.
The understanding I now have of Organization Development came at a point in which I was personally experiencing it myself. As someone who has undergone a reduction in work force, this course helped me better understand why transitions happen in a company that is going through an economical or global change. As someone who has worked for over 30 years, I experienced this for the first time ever in my life. I did not quite know the gest of what it all meant because I did not have an understanding regarding
In observing the Franklin Company, it is evident that there is a need for change to help the company with its present problems. The managers’ perception is that the organization is in a state of volatility. Which has resulted from a lack of growth in sales and a competitive advantage. There is a felt need to ascertain new ways of doing things. In the Franklin Company situation, it was revealed that every department has its own ideas and feel they have the right answers to overcome their problems. They all want to play an important role in the company growth, however they have different perspectives on how to fix things. No matter what level of professionalism is involved, conflict is inevitable. For example, there are several issues that hinders the departments communication, collaboration and trust. In order to implement change, all three key element need to be present but they are often hidden. After the meeting with the management team, a OD practitioner decision was made to plan and implement structural, technological and behavioral strategies to improve the condition and functioning of the Franklin Co.
Organization development grew out of the human relations traditions of the 1940s and 1950s, and it has had enormous influence on management practices and thinking about how organizational effectiveness can be achieved. Critical manpower and resource shortages faced by all organizations, public and private, during World War II and in the immediate post-war years stimulated a search by social scientist and managers, separately and in cooperation with one another, for effective means to maximize the utilization of existing individual and organizational resources. (Ritcher, I 2007). Organization Development was by tradition about planned change efforts, instituted to enhance organization effectiveness within the context of the traditional, hierarchical, management-as-experts, top-down era. The legacy of leaders and organizations developed in this context remain. Organizational Development is about how organizations and people function and how to get them to function better. Organization transformation signals the need to transform mindsets, engage people and make the deep shift to the ongoing mutual learning environment needed for the long-lasting change characteristic of our world today.
Organizational development (OD) is an application or process of building a greater level of efficiency within the organization. OD develops the ongoing effort geared for long-term effects. OD works to help management and employees on a variety of levels. Organizational development is perhaps unequaled in its ability to meet any type of organization needs. However, the solutions developed from the role of OD may not be necessarily interchangeable with different organizations (Grant, 2010).