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Costco Executive Summary

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Costco is the world’s largest warehouse club operator, active in 8 countries with hundreds of warehouse locations around the world. In 2014, Costco was ranked 2nd largest retailer in the United States after Walmart. The company was founded by Jeffrey Brotman and James Sinegal with its headquarters in Issaquah, Washington. Mission: Continually provide members with quality goods and services at the lowest prices possible. Vision: “Our business is to give the customer the best value we can.” – James Sinegal, CEO & founder of Costco. Objectives: Management • Promotion from within. • Constant training. • Growing our own talent. • Model what you want from the employees. Employees • Hiring great people. • Treating then well. • Giving them good …show more content…

Costco’s online business provides products, which include services such as photo processing, pharmacy, travel, business delivery, and membership services. Competitors Costco’s main competitors are Sam’s Club, BJ’s Wholesale Club and other retailers. Just like Costco, they have a similar business model where they sell goods in bulk at low prices in a membership-only warehouse club. Trends and market conditions over the past five years With the effects of the recession still rife in 2013, Costco recorded net sales of $103 billion that year which was very impressive (Wulfraat, 2014). Costco has been for the past five years seeing tremendous growth which have been as a result of various success strategies the company has been putting to use. Walmart, one of Costco’s biggest competitors has in the past few years being marred by problems ranging from national and international labour issues, to poor customer service, low-quality produce, empty shelves, and declining sales. This has seen Costco starting to gain the upper hand in the market over their business rivals in recent years (Geier, …show more content…

As indicated by Nielsen information in 2008, more than a large portion of (56%) of the overviewed Australians were checking rack costs all the more painstakingly and 30% said that they changed to distinctive retailers with an end goal to lessen their basic supply charge (as referred to in Euromonitor, February 2009). With Costco's low valuing procedure, this pattern will serve to draw in shoppers in any event for perishables. Costco, pays its workers good wages and benefits and has been getting some of the best press in its 30-year history. Unlike their rivals in the retail sector, Costco kept posting strong sales which were up 8% and earnings up 19% in 2013 compared to the quarter of 2012. The arrival of any Costco store in most regions seems to have diverse effects on the local markets as with times most of the customers will tend to get won over by Costco stores rather than their local stores in their local markets .Such a case can be shown by the arrival of Costco gas location in north America and how quick motorists embraced it .They termed this as a good

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