Covey's Concept of Empathic Listening Essay

Empathic listening “means entering the private perceptual world of another and becoming thoroughly at home in it. It involves being sensitive, moment-by-moment, to the changing felt meanings which flow in this person, to the fear or rage or tenderness or confusion or whatever that he or she is experiencing. It means temporarily living in the other’s life, moving about in it delicately without making judgements” (Rogers 1980 A Way of Being).

Empathy is very important when dealing with someone who feels troubled or unhappy. When listening to the person, it is crucial to demonstrate active listening and show that you genuinely care and are concerned for that person. Empathetic listening is the most helpful way of listening to a person who is

I was excited when I saw this week’s assignment because one of my goals for 2016 is to talk less and listen more. I practiced the assignment with someone most people avoided because everybody describes her as being long-winded. She initiated a conversation about dating so I took the time, gave her my undivided attention, and listened attentively. At first, I found myself wanting to interrupt but I controlled myself and let her talk. I found out it was difficult at first to be person centered but once I focused on everything she was saying instead of trying to give advice about her problem, I was able to empathize with her without saying anything. She eventually asked for my opinion and I told her she already knew the answer based on what she

Dr. Petersen has called The Flat Brain Theory of Emotions. “It explains how our emotions, thinking and relating abilities work and how what goes inside us comes out in the ways we communicated and act.” (Petersen, 2007, p. 8) And without doubt that this is precisely the basis not only for a great communication, but is also related to a great listening.

Relational listening revolves around empathy and the ability to adapt to ones emotions and to understand the words being relayed in the message. Rather than only focusing on the words being said, I believe it is important to establish a ‘relationship’ with the speaker to fully understand them. When I’m listening to others messages I tend to put myself in their shoes and try to experience from their view but also to note the nonverbal cues of the speaker. Aside from relational listening, I also notice my habits as task oriented. The task listening style is best used when I’m surrounded in a work or academic environment where my focus is primarily on factual facts. My listening habits switch to task oriented when my listening focus is being drawn to data, factual information and when I have goals to meet.

you are listening attentively such as having umms, ahas, or nodding and ensuring positive body

Listening skills should be used to build trust, by indicating that we hear and understand one’s concerns and point of view shows great qualities of being an active listener and provides confidence as we’ll as openness for the speaker. Actively listening is beneficial for building healthy associations in the workplace, with family friends and even those we encounter leisurely. There are several tips presented in this week’s article reviewed, titled Active Listening (Here What People Are Really Saying), Paying attention and giving feedback are two of my strengths when effectively communicating however I would like to improve on my techniques.

The first article I found is 'Active-Empathic listening scale (AELS): Conceptualization and evidence of validity within the interpersonal domain'. The author, Graham D. Bodie introduced a conceptualized measurement of active-empathic listening (AELS). It examines three stages of listening, sensing, processing and responding. He did studies based on these dimensions using AELS. Both studies showed evidence of AEL's relationship to an ability to remain active and effective in interaction and communication. One thing to note in the second study is that nonverbal immediacy seems relatively unimportant in distinguishing good and bad listeners. At the end, he concluded that AELS is the most important contributor to identify good and bad listeners.

One scene that exemplifies empathy and compassion and listening skills would have to be the video where the interviewer and he interview John and John remarked to him that he doesn’t get depressed despite him having validated reason to get depressed but he exclaims that God has ordained for him to be alive for a reason. He elaborates that each day and age, of living he tries to do the best he can. By setting up plans each day to get up everyday out of his wheelchair to eat breakfast, read the newspaper and watch the news periodically. He tries to stay active routinely by doing these things in which makes him happy and also by doing things in which he feel will help him maintain his health. He explains that he didn’t understood initially

Benny Byers, Empathy is an important basic human trait that forms emotional intelligence in the field; occupational therapy. This makes sense because occupational therapy is a client-centered practice. It is important to be able to actively listen to the client. And empathy is important in developing active listening skills. Empathic listening improves mutual understanding and trust. You are able to receive and accurately interpret of your follower concerns and then provide an appropriate response. This is important because a leader is often focused on commanding and directing communications. But when using empathy forms emotional intelligence, we effectively process and remember what others are saying. We are then able to support our response summarize points of the conversation. This process allows your follower to know their time and information id being received and valued and creates an environment that is conducive to collaborative. Maund (2012) notes that “Effective managers have a transformational management style;

Self-awareness and listening skills are two of my immediate areas of needing developing and improvement. Like you, I definitely need to be aware of what I am hearing and seeing to understand my audience is being communicated

(Dean, 1997). Empathetic listeners must pay attention to the speaker with their entire presence and avoid being distracted from the outside interruptions include focusing on their own response. For Example, the listener should, lean forward, maintain close eye contact, take time to understand the speaker’s words, ask for clarification, repeat a phrase or word, and express genuine concern. Additionally, the speaker should pay close attention to the speaker’s overall communication, such as, body language, thoughts and feelings. (Hagevik, 1999). As quoted in Hicks, 2016, “The context of the person’s story is like watching a movie in black and white, listening for feeling adds the colour.” For successful empathetic listening, the listener needs to listen to understand rather than listening to reply. (Dean, 1997). Furthermore, an empathetic listener must listen from the heart so they can develop a real understanding for the speaker’s words and emotions. (Hagevik, 1999). To develop progression and a close relationship between the listener and the speaker Dr Rogers believes that empathetic listening is an essential key in communication as the speaker may feel as though someone does care about them and their issues as they are finally being heard and understood.

What is the essence of "self-improvement" really and how is it best achieved? This is a critical subject to develop an understanding of both for those of us earnestly trying to improve ourselves, and especially for any of us holding ourselves out to be 'facilitators of self-improvement ' and self-improvement programs.

Stephen Covey talks about seven habits that one can practice in order to achieve both personal and professional success in The 7Habits of Highly Effective People (1989). He defines these habits as the intersection of knowledge, skill and desire. Covey sees the development of these habits as part of an entities progress on a maturity continuum from dependence to independence to interdependence (Covey, p. 49). As a part of this journey Covey asserts that there are principles that govern human effectiveness, natural laws that cannot be broken. One of these principles is that one must grow and change, not only physically, but emotionally, in relationships, and in character. Covey also points out that many times "the way we see the problem is the problem" (p. 40). Often one is looking externally for solutions that can only be found within. The seven habits Covey advances are designed to affect a principle centered, character based, inside out approach to personal and interpersonal effectiveness.

In this class, I’m learning quite a bit about listening. I’m learning how to listen and communicate better with people, especially when the things I’m listening to and talking about are more on the sensitive side of topics. I’ve always been a very closed off person, even from friends and family. I️ would have a hard time expressing my thoughts and emotions verbally and would get upset with people when they would try to pry. Friends and family would get angry with me when I️ wouldn’t talk or wouldn’t listen to them when all they were really doing was trying to help me. Very frequently when out in public it’s easy to observe this same kind of people or behavior. There are many more people out in the world with poor listening and communicating skills than you may think. For instance, those who get flustered when discussing certain topics whether it’s at the store or a coffee shop. If you like people watching, then you know what I’m talking about.