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Cpac Role

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Department of Veterans Affairs is a very large federal organization dedicated to servicing American heroes of military personnel. When most people think about the agency they oftentimes consider only the hospital, however, they are many departments that support the hospital and aid in the benefits to veterans. For example, the Consolidated Patient Account Center, specific role involves patient billing and collection from third party insurance companies and patient deductibles and copayments. The revenue collected goes directly back the VA hospital to aid in patient care. The performance management of the VA’s Consolidated Patient Account Center (CPAC) is standard to that compared to of most organization. The managers within CPAC use performance

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