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Crater Police Department Case Study

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In this case study, we are provided with a story regarding a workplace dilemma for Lieutenant (Lt.) Luis Gonzalez of the Crater Police Department. Crater is a city in the northwest United States with a population of approximately 83,000 people and is part of a larger metropolitan area. Lt. Gonzales has been a member of the Crater Police Department for 11 years, but has only served as a Lieutenant for two years. Prior to his service with the Crater Police Department, Gonzales majored in Business Administration and minored in Computer Sciences while attending City University.

When the crater Police Department determined they wished to automate their communications and records Center they tasked Lieut. Gonzales with the project based on his …show more content…

Lt. Gonzalez may consider floating plans to the chief for implementation of strategies which will bring the other competing lieutenants into the circle by soliciting their input for continuous improvement of their systems, and to train the others in the methods he used to implement his projects. This may provide the others with ideas for self-improvement and to take part in generating positive changes in their department which they themselves can be recognized for. It may also send the message that Lt. Gonzalez is not attempting to edge anyone out, and is merely working to his greatest capacity, something each of the other lieutenants should be working towards doing. By default this will place Lt. Gonzalez in the role as informal leader amongst his peers. He will be providing them with knowledge and insight which will make them more capable, and lessen the perceived threat they feel. Gonzalez will be broadening the depth of knowledge within the department in doing so. It will encourage succession planning so someone will be able to take the reigns’ from him someday, and there will not be such a single point of expertise in an area vital to their

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