Creating A Culture Of Quality

An EMT must be able to multi task under pressure, develop good communication skills, and work as a team member to help the patient in need. A year ago, when I played basketball and volleyball for my school, I had to learn how to listen to my other teammates and the people in the bleachers cheering while still focusing on the task at hand. There were times when I had to block the ball from a really good hitter during volleyball and people depended on me to keep the ball on their side. There is also the pressure to make the last point in the game to win. These experiences are similar to those of an EMT because both must think fast in order to get the job done.

EMTs are the first responders to emergency situations such as car accidents or heart attacks, providing immediate care to the critically injured and the severely sick on-site and then transporting them to the hospital in an ambulance. They are usually the first professionals to come in contact with patients at emergency scenes. In addition to administering lifesaving medical care, they must interact with family members and witnesses who may be very emotional, or even mentally deranged. How professionals manage these situations can mean the difference between success and failure.

EMTs are such an essential part of society nowadays. In my opinion, this is one of the most important jobs out there. For just a moment, imagine that you are driving down the road on a rainy night and lose control of your car. You go flying off the road and into a tree on the side of the road. Everything goes fuzzy and all you can see are flashes of reality. You fade in and out, hearing sirens and seeing lights, but you have no control of your body. The next thing you know, you wake up inside of a small room, freaking out because you have no idea what has just happened. Eventually you realize that the small room you are in is the back of an ambulance, and you are being taken

Becoming and EMT or paramedic is a very stressful and demanding career. It is also a depressing job dealing with sick people every day. However, the job is extremely rewarding and gratifying to know that you helped assist in saving a person’s

-To consistently provide our customers with impeccable service by demonstrating warmth, graciousness, efficiency, knowledge, professionalism and integrity in our work.

There are different skilled are required for working in EMS like EMS worker must have the ability to tackle high stress, anxiety, because it is the job that can be fast paced as well as emotional and physically demands. EMS needs to be strong because they have to lift patients and lift heavy equipment from one place to another. On the other side, EMS worker must have better ability of communication, so that they can teach patients about their disease situation and teach them how to take medicine on required time.

EMS services have been around for quite some time, but during the 1960’s it had more of an interest. “The evolution of the emergency medical services system in the United States accelerated rapidly between 1960 and 1973 as a result of a number of medical, historical, and social forces.” (Manish N. Shah, 414). The field that I am interested in is Health and with in the field of Health I want to investigate and focus on an EMT (Emergency Medical Technician). The reason for this is because this is a field I am actively interested in and want to make a career out of in my future. EMT, paramedic and firefighters are part of a 911 dispatch call that will be there with in minutes and have the ability to save and better the patients life on the scene

The Emergency Medical Service(EMS) are the people who will usually respond to a 911 call relating to medical emergency.

4. To have our employees and customers feel appreciated, supported and satisfied, every time they come in.

With no standards being concrete, EMS agencies can develop their own EMS officer curriculum based off NEMSMA’s guidelines, and develop courses and credentials specific to their agency. This can be accomplished by conducting a needs assessment to figure what extra educational and training credentials should be required, and what the agency wants to take out of what is already developed. This way, agencies have their own specific EMS officer training programs that work well with their agency. However, along with conducting a needs assessment specific to an agency, the requirements outlined by NEMSMA should strongly be taken into consideration, especially the credentials. Each EMS officer positon is unique in its own way. It is important to have the experience, knowledge, education and EMS background in order to fulfil the duties of each positon. The credentials and competencies outlined by NEMSMA are realistic and can be implemented

For my senior project, I chose to participate in the Emergency Medical Technician (EMT) class at Mendocino College. The reason I chose this class is because I began my Senior year of high school knowing I wanted to attain a job in the medical field. My first instinct was to become a Registered Nurse but that was my ultimate goal. And to achieve that goal first things first I knew I need to get my feet wet. I was intrigued to study emergency medicine because every day is different and you never know what emergency you might come upon. Patients and families are counting on you to help them in possibly worst time of their life. Patients are scared and so are families and you are the first to see the patient before they are

In addition, we are seeing a well diverse generation coming up through the ranks of emergency management. The role of EM is forever changing. Everyone entering into this career must understand the importance of the commitment to becoming a life long student. Sense this field is continuing to evolve, we need to encourage the same for the students of this field. They have to remain fluid, and professional in all regards. It will be a critical part of their training to be able to communicate with all levels of the parties involved. Along with the role, will be the responsibility to become involved with the community and to become a member of well known associations in the area.

In addition, be sure to provide inspirational vision and strong values, meaningful and challenging work, offer career opportunities, create an environment that enables people to do their best work, offer tangible rewards in both monetary and non-monetary ways and ensure work/life balance and support its importance.

Quality is defined as conformance to the requirement, not goodness: The first absolute explains that management must strive to ensure that during the quality improvement process everyone is getting things done right the first time. Crosby stated that in other to do this management must state clearly what are the individual roles of the employee, management must also supply the employees with the resources needed to do their task and lastly management must give continuous support and encouragement to the employees during the improvement process. When quality is defined as conformance to requirement it helps to reduce hassle and improve quality at the same time. Crosby (1995).

As noted in the Kerzner textbook, many people have been responsible for the quality movement with the leading contributors W. Edwards Deming, Joseph M. Juran, and Philip B. Crosby. Compare and Contrast the three primary quality gurus and select one of these leaders and describe why you feel his work has definitely contributed to project quality management. Build on the items presented in the textbook in terms of their contributions and the comparison of the expert 's work. Discuss the highlights of the quality Guru 's contribution. Note what you believe are the advantages and disadvantages of this individual 's contributions. In your paper, describe why you selected this particular expert over the other two since all three have been so