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Creating Magic At Walt Disney World Essay

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Creating Magic at Walt Disney World: Book review Do you ever wonder why so many people love to go and travel to Walt Disney World? It is because this park has a hidden secret and sets its self apart from all other amusement parks around the world. They are pedestal of guest satisfaction and entertainment. Walt Disney World has the highest of standards to meet guest expectations. This is the place were dreams come true and is the happiest place on earth! Which makes Disney’s cast members the ones behind the sense and the faces you will see around the park is one of the most important jobs is to create the magic for the millions of people who visit the parks and resorts. I will be discussing some key concepts presented in the book Creating Magic by Lee Cockerell, former Executive Vice President, Operations, Walt Disney World Resort. …show more content…

No one knows more about this kind of leadership then Lee Cockerell, the man who ran Disney World for over a decade. He formed the cultural bedrock of the world’s number one vacation destination. Lee shows great leadership is not about mastering complex management but by following his common sense strategies outlined in this book. His leadership lessons include, Everyone is important, Make your people your brand, Burn the free fuel: appreciation, recognition, and encouragement. Also give people a purpose, not just a job, are just a few of the remarkable lessons that follow in this

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