Reading 1 Cretarola’s response is not wise in appeasing an upset customer because he uses sarcastic tone throughout his response, which makes the response sounds unapologetic. For example, from the beginning to the end of his response, he does not apologize and denies all Claire’s criticisms. He starts the response by describing peppers that has become one of the hygiene issues and then continues sarcastically says “as you then proceeded to have an entire meal” because the customer still ate the peppers. Cretarola continues his dissatisfaction by reminding the customer that the staff did give explanation about the mural and saying sarcastically, “did you forget this or was it another “omission”?” The sarcastic tone in the response shows that Cretarola responds to the review emotionally and unapologetically. Had Cretarola based his response with apologizing and explaining the situation rather than upholding the …show more content…
For example, President Neil use a statistic of “there are more than 167,000 Temple alumni” in Pennsylvania to show that Temple is the number one provider of professional practitioners in Pennsylvania. He asserts one of Temple’s benefits to Pennsylvania is it supports 71,000 jobs in the state, which “generates $43 in state impact” for every $1 support from the Commonwealth. President Neil amplifies the impacts of Temple University on the State by using numerical facts, therefore, readers will find that the claims are clear and convincing. With the utilization of statistics to support the claims, “Alumni who power Pennsylvania” is the most persuasive argument to further convince the legislature that the funds from the State will bring the common good for both parties, as well as greater benefits for the Pennsylvania state in the long
*Customer was having difficulties signing in to his Comcast account and he's upset since this has been going on for 4 days now. CAE tried to help the customer but during the interaction, customer was complaining and requested the CAE not to rush him. CAE seemed to be in a hurry and the customer was not confident that the CAE totally understood his concern.
The faculty is entrenched in their ways, and change causes ambiguity and uncertainty. Moreover, the faculty in the organization feel uncertain about the new concepts presented by Dr. Ball to the deans altering their salaries and evaluations (Bolman & Deal, 2013, p. 31). The proposed changes create competition and unrest among the faculty and will shatter the business-as-usual campus conduct and job security. The dean's and faculty are grasping at the symbolic frame, defending their beloved academic lifestyle (Bolman & Deal, 2013, p. 248). The secondary problem in this case is support from the deans of the incentive program that will restore Weston University prestigious reputation as set by the board and developed by the president.
Although this address is somewhat dated, the information given shows the grassroots of increasing completion rates and exemplifies Indiana government in motion to enhance economics for Hoosier families. For the record, this address covers substantiated evidence for overall improvement for the majority of college students in Indiana’s public postsecondary institutions on a sensational level to arouse members of Indiana General Assembly and CHE to continue to graduate more Hoosiers with quality degrees on time and at the lowest possible cost.
The Board of Directors of Taylor International Academy (hereinafter the “Academy”) established a reauthorization committee prior to the expiration of our charter agreement with Central Michigan University. Tom West and I served on the committee, and after Tom West’s resignation, Dr. Renita Clark served on the committee with me. On or about October 28, 2014, Barbara Zeile of Central Michigan University sent the Academy a letter indicating that “Academy’s academic performance over the course of the initial five-year Contract has remained persistently and unacceptably low.” Any objective board member that reviewed the data with respect to the Academy’s academic performance would agree with Central Michigan University’s assessment. Accordingly, the Academy was tasked with providing Central Michigan University with a plan as to how the academic performance of the school would be improved. My “agenda” was not one of “power”, but rather to create a plan that would improve the academic performance of the school as the academic success of the students of the Academy has always been my top priority. Without such a plan, the Academy risked not having its charter renewed and/or having the charter renewed on less favorable terms to the Academy.
The way higher education is being financed is becoming increasingly dysfunctional. State appropriations are declining; educational cost is rising; and cost per student is increasing faster than inflation or family income. Affordability is directly affected by a financing system that provides limited incentives for colleges and universities to take aggressive steps to improve institutional efficiency and productivity. Public worry about increasing expenses might eventually add to the disintegration of open trust in higher education. Only through reform can confidence in higher education in America be renewed. The Secretary of Education’s report states that America must ensure that our citizens have access to high quality and affordable educational, learning, and training opportunities throughout
The President, Hadass Sheffer, is the founding Executive Director of Graduate! Philadelphia and has extensive experience advocating for change in higher education on behalf of underserved populations. The Executive Director, Barbara Mattleman, has worked for years in Philadelphia promoting a college going culture. Prior to her time with Graduate! Philadelphia, she was the Director of PhillyGoes2College, an educational initiative under the Mayor’s Office of Education. In her role as Executive Director, she not only serves thousands of adults in the Philadelphia area but she also builds partnerships with higher education entities, businesses, government, and other community building organizations (Graduate Philadelphia,
Like any other state, South Carolina is suffering an economic downturn. One of the problems is that the state has a financial obligation to cover federal programs such as Medicaid and Medicare. This leaves the state with little to no funding for other state services. One of those state services includes higher education. Since most of the money that funds colleges and universities comes from the state and federal government, if that money is cut, the institutions have to find other means to gather the money they need. When this occurs, it makes higher education unaffordable for state residents. Besides causing tuition rates to rise, budget cutting causes institutions to cut programs and services, cancel professional development opportunities for faculty and staff, delay necessary facility renovations and construction, lay off employees etc. Due to this, it leads many to believe that budget cutting causes a decrease of quality for higher education. The purpose of this research article was to prove that it is difficult to maintain the quality of higher education while losing valuable resources. Brinkman and Morgan designed the study to identify a potential correlation between the budget cuts and the quality of South Carolina higher education.
Presently, the availability of educational opportunities at the college and university level is a critical state and personal interest given the needs of the state for a well-educated workforce which has never been greater. Too many, the focal point of attending college is receiving a high paying job in the future. Unfortunately, in most states, tuition is on the rise and students who come from low-income families find themselves struggling to fund their education. According to legislatures, “The cost of college in New Jersey, as in the nation, continues to grow faster than the rate of inflation.” (State of New Jersey 1). In the national financial aid policy resources that are typically given to the neediest families are shifting towards
I’m sure its become apparent that today a very popular topic these days is College tuition. For what seems to be ages, people did not give much attention to the cost of tuition. However, in current times theres been a dramatic change. It seems that everyday, several people are coming to the harsh realization of how high tuition has gotten over the years and they wish to see a change. In this essay, I shall attempt to cover a very serious and hard topic. One would say that because in the process of finding information for this topic, there are several articles showing examples of people attacking administrations in serious anger. Little to no information was found giving an example of college staff and
While state schools are often heralded as the magic bullet for this demographic — the affordable gateway to success — it’s very difficult for underfunded state schools with smaller endowments to compete with selective schools’ financial aid packages. The top schools tend to have extremely large endowments, and their goal is to meet the financial needs of every student who qualifies for
Each person or group shares an interest in the educational welfare of the Alaskan student. Through policy making decisions are made to achieve the common goal of “preparing college, career, and culture ready graduates” (EED, n.d.) ” which requires a personal investment by people and groups.
Dougherty, K. J., Natow, R. S., & Project, M. (2015). The Politics of Performance Funding for Higher Education: Origins, Discontinuations, and Transformations. Baltimore: Johns Hopkins University Press.
Ralph Martire and Danielle Stanley presented a presentation that covered Illinois disinvestment in higher education. Between 2000 and 2015, Illinois cut nearly $1.4 billion from General Fund appropriations to Higher Education. Ralph Martire, Executive Director of Center for Tax and Budget Accountability (CTBA) went over the drops in funding for higher education. Ralph has a firm stance on how he feel about investing in higher education saying “Investing in higher education has always been important,” “But in today’s economy, the strong correlations between post-secondary education and economic viability make it more important than ever.” Ralph also went over how General Fund Appropriations for Public Universities has been low for universities
. For the “College” section, items 1-3, who is harmed and who benefits from these unethical behaviors?
Although I’ve worked hard to promote campus unity through my role in University Productions, Lehigh’s social programming board, we’ve been confronted with issues of funding availability. The large majority of student organizations, like the Lehigh Dental Society, are under-funded. Despite our hard work