Crisis Management: Hurricane Katrina And Hurricane Sandy

Research on the NBEOC used during Hurricane Sandy consists of an extensive review of peer-reviewed articles using ProQuest and EBSCOhost, and journals associated with public and environmental health. Additional contributions to the research paper will include the FEMA website and the PS7 Review. The PS7 Review is a monthly newsletter created by FEMA to educate and inform community partners about its mission to increase collaboration amongst the private sector and whole community (Homeland Security, 2013). The final research paper will begin with an overview of Hurricane Sandy, followed by a description of the design and location of the NBEOC, and conclude with the media’s role in dispersing disaster information to the public. While taking into account that “more than 60 percent of NRCC personnel rated the NBEOC as effective or very effective” (FEMA, 2013), a major limitation of this research is that the NBEOC has not been implemented enough to back this statement. Therefore, information collected during the research process will assist in determining whether the NBEOC demonstrated organizational excellence before, during, and after Hurricane

Hurricane Katrina has destroyed several of the core communications infrastructure in the area. The storm made it harder for 911 emergency call centers which disturb local emergency services. A great majority of people lost phone service, broadcast communications were also affected. Even through state, federal and/or local agencies had communications plans in place, the plans were not enough to respond efficiently to the storm. The available communications were not fully utilized due to the fact that there was no national or state wide communications plans to incorporate them. The local, state, federal governments haven’t really completed an extensive strategy to improve operability and telecommunications for emergency responders. The Department of Homeland Security should come up with an emergency communications strategy if a disaster like Hurricane Katrina would happen again.

As Hurricanes Katrina, Rita, and Wilma successively lashed the gulf coast starting in late August 2005, nature’s fury exposed serious weaknesses in the United States’ emergency response capabilities. Not all emergencies pose this magnitude of challenge. In the United States, the initial—and usually major—responsibility for disaster response rests with local authorities. This “bottom-up” system of emergency management has a long history and continues to make sense in most circumstances. Core Challenges for Large-Scale Disaster

Hurricane Katrina was a catastrophic natural disaster in American history. The aftermath had substantial negative impact on New Orleans and it could have been avoided if proper disaster management practices were put in place. Therefore, it is important to determine the factors that caused the hurricane to be catastrophic. One factor that was responsible for the disaster was failure of the three levels of the government working cohesively (Thiede & Brown, 2013). The incoherent interaction between the three levels of government will be assessed. Another factor that will be examined is social and psychological refusal of Hurricane Katrina

The whole world observed as the administration responders appeared incapable to provide essential protection from the effects of nature. The deprived response results from a failure to accomplish a number of risk factors (Moynihan, 2009). The dangers of a major hurricane striking New Orleans had been measured, and there was sufficient warning of the threat of Katrina that announcements of emergency were made days in advance of landfall (Moynihan, 2009). Nonetheless, the responders were unsuccessful to change this information into a level of preparation suitable with the possibility of the approaching disaster. Federal responders failed to recognize the need to more actively engage (Moynihan, 2009). These improvements include improved ability to provide support to states and tribes ahead of a disaster; developed a national disaster recovery strategy to guide recovery efforts after major disasters and emergencies; and the Establishment of Incident Management Assistance Teams in which these full time, rapid response teams are able to deploy within two hours and arrive at an incident within 12 hours to support the local incident commander (FEMA,

The various local, state, and federal emergency management systems of the United States suffered a crude awakening in the decade of the 2000s. Systems expected to hold up were put to the test and failed to prepare for disaster, mitigate the damage, and, in some instances, actually hampered responses in life-or-death situations. Worse, all failings were highlighted in an age of global communication and mass media, on display first whether a man-made incident like September 11th attacks or natural disaster like Hurricane Katrina. The decade found the complacent government failing to maintain modern emergency management practices, stimulating began a series of doctrinal upgrades and training improvements. Yet, no matter the bureaucracy, writings, or money thrown at a problem, the first responder to the incident has and will continue to influence the outcome. While the individual responder stands as the most important part of

Supplies could be needed in one area, but without communication that area might not be able to reach out for those supplies. Communication amongst first responders is important for information sharing, so that information can flow between different jurisdictions and agencies. When looking at the efforts of first responders, communication is the one constant variable, which without communication all efforts would be in vain. (Newman & Clarke, 2008) The National Incident Management System (NIMS) places an emphasis on the importance of communication when dealing with response efforts. The National Incident Management System shows how having a unified command systems can benefit the response efforts to disaster. However, without proper and efficient communication, a unified command system cannot proceed efficiently.

Cited by Shari Veil, in her 2011 article, “Incorporating Social Media in Risk and Crisis Communication,” “Social media is at its core human communication, possessing characteristics of participation, openness, conversation, community, and connectedness.” This demonstrates how integral social media has become in our daily communication.

Getting a staff together to bring in useful information to plan for the release of the information to the news media is a great way to enhance communication to the public. The media will then get the information out to the public by ways of News releases, web sites, news conferences, newspapers and other social media (Hicks, 2012). The advantages of using these types of media are they quickly allows for the public to know what type of crisis has happened, and what kinds of precautions are being taken to ensure their safety. If there were to be any fatalities caused by the crisis event(s), these types of avenues also will give information on that. Some disadvantages can be unreliable technology of the citizens that will not allow for them to get access to the information that is being released by the media, such as no television, computer is not working properly, or they don’t received the local newspaper to be able to read it, etc.

When I was tracking the progress of Facebook best performing social media contents, more than half of them were related to Hurricane Harvey. I found that the University posted 35 messages related to the Hurricane. There were 34,050 shares, comments, and reactions and 1,093, 385 were reached. The first post was on August 22, 2017 at 6:26 p.m. and the last post was on September 7, 2017 at 7:45 p.m. The University also received 47 direct messages concerning Harvey.

The attacks of 9/11 in 2001 shed a light on many different weaknesses relevant to the security of the United States regarding communication, and disaster response. On every level of government— federal, state, and local— substandard communication methods contributed to the deaths of nearly 3000 people, as well as the growing number of people dying from illnesses that resulted from participating in the cleanup at Ground Zero. There were many communication challenges faced by agencies tasked with responding to the incident, and particularly in the case of law enforcement, these problems likely resulted in more fatalities than would have occurred had better systems been in place. This paper will discuss the communication problems that

Collaboration involves various groups or groups of people working together to accomplish a desired outcome. It is a bit like teamwork. By strengthening connections during an emergency crisis, you have the ability to be more effective, faster, produce more, and have more personnel available. Collaboration offers more innovation and experience to a situation. This paper will discuss the roles of those that were involved in the collaborative efforts of FEMA. The basic reasoning for this paper is to provide knowledge and understanding the experience of emergency management and collaboration that took place during Hurricane Sandy.

It is my opinion that some of the problems FEMA experienced can be attributed to the public’s lack of awareness of the assistance available during those chaotic times. To combat this lack of awareness, FEMA teamed up with the Ad Council and a private advertising firm, Muezzin Brown & Partners, to develop a public service campaign that made the public aware, through the use of media outlets, that assistance was available and provided FEMA’s toll-free number to register for assistance. (Haddow, Bullock & Coppola, 2017)

Communication is widely regarded as one of the most essential elements in successfully managing an emergency situation. The dissemination of information, which is both timely as well as accurate, to the parties concerned goes a long way to lend a hand in ensuring that the recovery activities in an emergency situation, together with its management takes place effectively. For that reason, five critical assumptions are used to provide the basis of disaster management strategy.

This emergence of social media has also changed emergency management and disaster response. Emergency management as a whole is fairly new, only creating widely recognized, integrated emergency management systems beginning in the 1970s. Furthermore, at this same time people realized that the effects disasters have on the communities they strike can be mitigated by the creation of disaster plans ahead of time, proper disaster response training, and the efforts of human actions in these situations. Because social media has enabled mass amounts of instant information sharing, it allows not only locals and disaster response teams to help with the management of crises, but also many remote citizens.