Crisis Management Tenerife

The airline industry is one of the largest global industries in the world. Airline companies in the airline industry have gone through challenging obstacles in the past decade. Many changes have occurred within the industry and increased regulations have driven up cost for the industry. The attacks on 9/11 left the industry in shock when planes were used in terrorist attacks in the United States. These attacks changed the mentality of the industry and shifted the focus towards safety. Safety was also a major concern in the industry with the breakout of SARS in 2003 and the H1N1 flu in 2009. The airlines had to ensure that public health and safety of the travelers were

On September 11, 2001 four passenger commercial jet airliners were hijacked and as a result approximately 3,000 human lives were lost. When asked about 9/11, many can recall exactly what they were doing when they heard the news that a plane crashed into one of the World Trade Center (WTC) buildings and many Americans can tell you how it all unfolded and the reason behind such a travesty. The “official story” provided by officials, and restated by Sofia Shafquat, producer of “9/11 Mysteries: Demolitions” say that “four passenger planes were hijacked and taken radically off course, within an hour, two of the planes had flown into the enormous steel towers of the World Trade Center, creating fires and eventually toppling them” (Shafquat).

This paper reviews the tragic mid-air crash of PSA flight 182 and Cessna N7711G a Cessna 172 over San Diego and its resulting FAA rules and regulation changes, and their affect on the U.S. aviation industry. PSA Flight 182’s mid-air resulted in the most sweeping FAA changes to airspace to date. The FAA rules and regulation changes was a success in preventing similar mid-airs of this type.

In order to explore how a crisis worker would approach, assess, and treat a crisis situation, this paper will focus on the story of Melody, the victim of a brutal rape. Melody Swanson is a 50 year old, divorced teacher who has been living alone since her children went to college two months ago. Melody came home from a short vacation to the casino and was met in her driveway by an armed man in his twenties. She was abducted at gunpoint, beaten, raped, robbed, and left abandoned several miles from her home. Melody was able to find help and was

this plane was overrun by the brave passengers that occupied the flight and was forced into

The day of 9/11 sparked the attention of the aviation industry, citing that it will never be the same again. Different sectors

An American Airline, Boeing 767, had been hijacked and was loaded with 20,000 gallons of jet fuel. Boeing 767 was crashed into the north tower of the World Trade Center in New York City. The impact of the crash had left a wide open, burning hole near the 80th floor of the 110-story skycraper. The crash of the Boeling 767 had instantly killed over hundreds of people, and left hundreds more people trapped up in the higher levels of the skyscraper. Firefighters and other rescuers had started to evacuate the people left in the World Trade Center. Leaving numerous people confused, startled, and petrified about the hijacked plane and the accident, many people had not known that it had only been the start of the day.

terrorism, all flights coming and going where halted. But there was still one plane not

September 11, 2001, was a horrific event that rocked the world and the way people viewed the safety of airline travel. The airline industry was hit the hardest after that day and it was uncertain if they could regain their customer’s

Significantly, one contributing factor was the diversion of the aircraft to Los Rodeos. This was caused by an explosion of the first bomb at its original destination, Gran Canaria Airport, at 13:15pm where it was then followed by a claim of a second bomb [2, pp. 572]. The civil authorities were then forced to shut the airport down temporarily, which diverted all the incoming flights, including two Boeing 747 aircraft to the Los Rodeos airport. However, the Los Rodeos airport was small to accommodate all as it had only one airstrip [2, pp. 572]. The authorities then reopened that airport after the threat had been contained at Gran Canaria.

On June 1st, 1999 American Airlines flight 1420 experienced a tragic accident that claimed many lives and made an impact on aviation worldwide. The event and it subsequent investigation shed

The airline industry is interpreted as being very unstable due to the immediate reaction to tragedies. The airline industry was affected following the September 11th tragedy and it affected other industries indirectly. The airline industry plays a key role in

What is a crisis management? It is an unexpected crisis that happens on the company that will affect the trust and loyalty of the stakeholder. It can be extremely costly because it will affect the company reputation and brand. For example like financial failure from poor business management, workplace violence, fires, cybercrime, computer viruses, product tampering or union strikes and other external issue like damaged economy that causes from London bombings, terrorists attacks on 11 September and others. The SHRM 2005 report indicates that only 56% organizations created or revised their disaster preparedness plans but 45% did not after the terrorist attacked on

This assignment will be discuss, analyse and critical evaluate on the incident of aircraft Boeing 737-400 with flight registration number G-OBMM near Daventry on 23 February 1995. This assignment will be base on the report of Air Accident Investigation Branch (AAIB), Department of Transport with report number 3/96 (EW/C95/2/3). This aircraft incident has been choose because of the report provided by AAIB was clear with the sequences of incident, information of the aircraft operator and the Authority, complete with clear finding and factors that lead to incident also provide with 15 safety recommendations to prevent this type of incident occur again in the future.

Here is the final version of the crisis management strategy report which was commissioned by yourself on Monday 5 May 2014.