Critical Evaluation of Denning's Ideas

Hislop, D. (2013). Knowledge management in organizations: A critical introduction (3rd ed.). Oxford, UK: Oxford University Press.

The superior capabilities of knowledge management systems provide an opportunity for the business to engage the most effective components and recognize the importance of communication to make informed, accurate decisions (McGrath, 2001). This system can organize the company’s knowledge resources, knowledge obtaining, organizing, and applying to make a sound routine the will enforce effectiveness (Niu, 2008). The dynamic function of knowledge management to create, capture, and apply knowledge to achieve an organization’s objective will allow them to be more profitable and successful (Zucker, 1986). In addition to increasing profits, the system can be also used to reduce costs and enhance research and development (DeTienne & Jackson, 2001). With all of these advantages, it would be wasteful for a company to not employ knowledge management. As seen in the Discovery Communications, Inc. example, the company can attribute their new productivity levels and increase in ease of securing documents to the knowledge management system that put into place by Carefree Technology. Like Discovery Communications, Inc., knowledge management is so popular today because companies can collect, process and share knowledge to ignite employees ' creativity which in turn will make the business grow. Wenhong and Jianhua (2009) explained the core of knowledge management is to convert company’s knowledge resources into an increased company

The second issue in gathering stories traces back to the concern of whether or not the participants are “able to tell the real story” (Creswell, 2008). At times, presenting the real story is dangerous to the participant because of the degree of detail and information provided as part of the story. For example,

Firstly, an organization must be able to have a set of guiding principles that can be followed through KM. It therefore implies that knowledge management is a process that must be followed critically. Secondly, the principles must be applied selectively and appropriately. One of the factors to be considered is that there should be a clear definition of goals. This helps team members to develop a sense of direction that is important in the entire process. Secondly, management must be transparent to employees and other pertinent internal stakeholders. Thirdly, appropriate budgeting of the resources is of paramount importance, followed by effecting the allocation expeditiously (Jennex, 2008). Fourthly, it is of paramount importance to recruit an able team and promote internal and experienced employees as a way of encouraging them to be part of the company. Fifthly, there should be a defined structure of the knowledge management that can serve as a standard against which achievement can be measured (Jennex, 2008).

Knowledge management (KM) is a relatively new concept that emerged 15 or 20 years ago and which presents knowledge as a process, rather as something that people have. Blacker (1995) himself talks of “knowing as a process”, thus something far more complex and ambiguous than the classical and cognitive views that we could have of knowledge. Moreover, this assumption implies, as we shall see, that management is not neutral or objective but that it is intertwined in power relations and social processes that help to achieve the KM’s goals

It has been argued that within the short space of time between defining knowledge management and it becoming a common phrase, many organisations stated one of their main aims as ‘leveraging organisational knowledge’ (Ruggles, 1998). It is with this in mind that organisations must be aware of their knowledge workers, the information they hold and any potential knowledge based changes that may need to be implemented to help their success, or even, survival.

Knowledge management is critical to organizations. According to Gregory R. Wenig, knowledge management is consists of activities from its own experience and from the experience of others, and on the judicious application of that knowledge to fulfill the mission of the organization. In my point of view, I think that knowledge management is performed by organization to appropriately handle, distribute, and transfer assets of knowledge, experience, and ideas from individual

By creating a fictional company we can provide real life examples on ways of transferring the “why” into the “how.” Beginning with relevance, we discuss how strategies are turned into action, with examples of how a company can become and remain relevant within their market and their desired customer demographic.

Knowledge management comprises strategies and processes designed to identify, capture, value, leverage and share an organization’s intellectual assets to enhance its performance and competitiveness. It is a discipline that enable individuals, teams, organizations and communities to capture, store, share and apply their knowledge more collectively and systematically, to achieve their objectives. It is a tool required to manage knowledge and transfer of knowledge within an organization. Knowledge management is not only about managing the latest technology, tool or strategy but also managing the knowledge within the company and treating it as the most valuable asset for the success of the company.

Many large companies have resources dedicated to Knowledge Management, often as a part of 'Information Technology ' or 'Human Resource Management ' departments. Knowledge Management is a multi-billion dollar world wide market.

Knowledge Management is defined as the process of capturing, distributing and effectively using knowledge (Davenport, 1994) 1. It can also be refer as a multi-disciplined method in order to accomplish organizational objectives by fully utilized and generate value from their intellectual and knowledge-based assets 6. Knowledge Management focuses on the gaining, creating, and sharing knowledge and technical foundations that support them 2. According to Grey, knowledge management is an audit of “intellectual assets” that highlights unique resources, critical functions and potential deadlocks which prevent knowledge flows to the point of use. It protects intellectual assets from decaying, seeks opportunities to improve decisions, services and products through adding intelligence, increasing value and providing flexibility (Grey , n.d) 5. On top of that, knowledge management includes a range of planning and practices used in an organization to classify, create, distribute and enable adoption of intuitions and experiences.

Knowledge Management is an organization’s methodology of making their intellectual assets as fully functional, or effective as possible. This is a systematic approach organized to enhance understanding. It’s the managing of information in a way that provides an organization with a competitive advantage.

Knowledge Management (KM) can be defined as a deliberate, systematic business optimization strategy that selects, distills stores, organizes, packages, and communicates information essential to the business of a company in a manner that improves employee performance and corporate competitiveness.

Knowledge management systems are an incredible asset to an organization, because they are not just a data collection repository. This unique system is multi- faceted and involves more than just technology as it is a multi-disciplinary field that encompasses theories in sociology, healthcare, and economics (Morrissey & Schoemaker, 2005). A KMS combines these theories in order to create a cohesive community within an organization in order to facilitate knowledge and address solutions to practical problems. This system increases collaboration and knowledge sharing among all staff members. Knowledge management can be applied to various fields, but there are four essential components that it contains. These components are creation of a

KM is defined as the set of organized and regimented actions that can be taken to attain the maximum value from the knowledge available to it by an organization. A proper combination of organizational, social and administration motivation along with exploitation of apposite technology is required by knowledge management. Gathering, classify, store and spread all knowledge which the organization needs to both develop and progress is the idea of KM. To leverage and reuse knowledge resources that previously supply in the organization. As a result people will create best practices rather than reinvent the wheel KM deals with two types of knowledge, tacit and explicit as reported by Huergo (2006) and Jennex (2005).