Cross Cultural Conflict

1109 Words5 Pages
‘The more people fail to communicate to each other, the more they develop personal assumptions that could lead to conflict.’ (aipc.com, 16/02/14) There are many issues which may arise in regard to cross-cultural conflict, from both sides of the interaction. It is acknowledged, for instance, that this writer, like everyone else, has his own preconceptions that will influence how he processes data and behave, and which are primarily due to the ‘accident’ of his cultural up-bringing. These ‘prejudices’ may influence the way he works with others, especially if they go unrecognised by him. Fortunately, there are known and effective ways to resolve conflict which take cultural considerations into account. Also, such conflict can be reported…show more content…
A person’s age is a factor that may affect their willingness to believe that you are of the appropriate gender or age to perform this counselling service. Acceptance – not just ‘acknowledging’ - of the other’s culture, and adjusting one’s behaviour as a result, displays one’s embracing of that culture as valid. . When attempting to resolve conflict, a calm demeanour instead of allowing avoidance of the issue to occur is important. ( Weiten, 2009).Assessment of the situation is necessary to determine the reason for the conflict, which task is aided by asking oneself such questions as; ‘what are my expectations in the situation?, my assumptions about what is ‘right’ or ‘wrong’ in this situation?, my needs in this situation?, and am I overly emotional? If so, what can I do to calm down? (Open Colleges, 2011, p. 52). Although keeping calm is important, and the honest consideration of one’s own possible contributions to the unhelpful tension, further more specific strategies may be necessary. These may include; using ‘active listening’ to assist in identifying the problem and the other person’s understandings of their needs; responding respectfully to the other person and their cultural attitudes and behaviours, - even if you don’t privately agree with them; being aware of one’s
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