Cross-Cultural Management in China

11008 Words Feb 9th, 2011 45 Pages
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Cross-cultural management in China
Keyong Dong
School of Public Administration, Renmin University of China, Beijing, China, and

Cross-cultural management in China 223

Ying Liu
Institute of Organization and Human Resource, School of Public Administration, Renmin University of China, Beijing, China
Abstract
Purpose – The purpose of this paper is to: summarize the major research that has been conducted regarding cross-cultural issues in China; show the current practices on cross-cultural management in Chinese organizations; and then identify future research needs on cross-cultural management in China.
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With the progressive globalization of the workforce, businesses are more and more finding themselves working more often with culturally diverse employees and business partners, an experience that has proven to be rewarding and yet challenging. In fact, the impact of cultural diversity on team productivity and organizational culture is not clear and yet doing so is becoming more the norm than it is the exception. While in some cases, research suggests that teams characterized by demographic heterogeneity have advantages over teams who are not demographically diverse (e.g. added ideas, approaches, perspectives), other research indicates that the multicultural aspect of a team creates potential for added conflict. Still further research offers that conflict itself is not a problem as long as it is constructively handled. To at least some extent, the notion of what constitutes ‘‘constructive’’ handling is subjective and culturally sensitive. For example, the same silence or increase in personal space in one context or culture may be seen as respectful and constructive, the same might be viewed as non-participatory and disrespectful in another. Beyond very broad descriptors, the contributors to effectiveness within a multicultural team appear to be contextual and subjective. To this end, we focus on the Chinese culture and what the research reveals in terms of findings and accompanying recommendations with regard to cross-cultural teams and management.

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