Cross-Culture Analysis on "Outsourced"

2493 Words May 7th, 2010 10 Pages
Due to Western Novelty’s Outsourcing scheme, Todd Anderson is sent to India. Upon arrival, Todd has completely no idea of what territory he is stepping into. With the lack of awareness of the Indian culture, he first falls victim to a taxi driver’s trickery, has to literally “hop” on a train and although he is offered a seat on the “can-packed” train carriage by a boy, but in return he has to offer up his lap for the boy to sit on. On first sight, Todd experienced a culture shock from the manifest culture of India (Sathe, 1985) that attacked his own “core” and starts to form judgments about this seemingly dirty and primitive country.

The initial contact with a new culture gives rise to cultural differences and Todd finds himself
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The impact power distance had on Todd was great because he had to change his casual methods, as seen during the accent classes, to exerting his leadership on the employees. However, the Power Distance between Todd and Dave did not change.

The humane orientation of India ranks much higer than the US according to GLOBE project (India = 4.57; US = 4.17) (House et al. 2004) The business in India does show a more humane style of working such as Asha caring for the employees, Puro caring Todd by taking him into his family circle and even caring for his well-being such as bringing him clean food. This dimension also affected the business when Todd finally changes his style of leadership. His humane orientation changes from a negative, sulky manager who lashes out at every opportunity he can to a more encouraging manager who becomes a positive influence to the employees. However, throughout the film we see that Dave does not seem to care about the employees in India or even those who were outsourced right from the start. The carefree words he used when he wanted to fire his US employees tell us that he was more interested in cutting the costs of employment and his position as boss rather that the futures of the employees. This impacted the business in India later when he continued to cut costs further by bringing the business to China. Additionally, Dave keeps bossing and pushing
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