Crossword Bookstores - a Retail Analysis

SUBMITTED BY: Amaresh Chandra Panda K H Gupta Mehul Shah SNDS Ramanish Sadhu Upasana Patra

When customers walk into the store, they first try to adjust themselves according to the surroundings of the store. It is very important to get the customers attention.By viewing the setup and location of the store in relation to the shopping, Paco

The bookstore chain has been decreasing in profit in the US over the past 20 years. Most of the books retailers are shutting down their operations and only a few are still operating in the country. Barnes and Noble has become the largest bookseller in the book retailers industry. The firm has integrated its business philosophy into web presence though eBook marketplace. This business strategy assisted the firm to be able to reach a large scale customers and remain as a strongest competitor in the book retailing market.

This document is authorized for use only by sharmila mohapatra until January 2012. Copying or posting is an

Mainframe - Sales based ordering, it is a system dating back to the 1960’s. It is due year to today despite its complexity and difficulty to navigate, because of its reliability. It is arguably the most important system as it is responsible for the complex ordering of stock and tracking ways and shrink. It is also responsible for communicating between stores and distributors and controlling literary multi-billion pounds stock each

with them completely changed the face of American industry and set a precedent for years to

Submitted By: Sahil Bhambri (12 DCP-097) Saksham Sharma (12 DCP-098) Sandeep Bedi (12 DCP-100) Sawan Gupta (12 DCP-104) Tanuj Arora (12 DCP-117) Abhishel Bansal (12 DCP-134)

However, Amazon.com made this chain or supply useless. At amazon.com, unlike traditional bookstores, there are no bookshelves to browse. All contact with the costomer is either through its web site or by email. At the firm’s web site, customers can search for a specific book, topic and etc. Customers can browse, fill up a virtual shopping basket, and then complete the sale by

The company I have chosen to investigate for this assignment is Barnes & Noble, Inc. Originally founded in Illinois, USA, in 1873, this business has risen to become a Fortune 500 company. This bookstore chain boasts over 600 physical locations (cite source) in the United States, as well as a strong online presence. The success of its stores, and of its subsequent web and mobile applications, is proof of its dedication to offering a wide range of quality products and providing an excellent customer experience at all times.

My professor Evie Adomait at the University of Guelph wrote an interesting book that I am currently reading now called Cocktail Economics. As you might have guessed the book informs people about economics but is set up in a way that is suitable even for a common man. As the author mentioned in the book her main goal of the book is to inform people who think they know about economics but are actually misinformed. The authors have added an interesting and fun tone throughout the book to keep the reader entertained. The author begins the book with a story, a common story that always takes place at a cocktail party, as you. might have guessed it by the title. The books goal is to entertain its readers and interest them in the idea of the economic thought process. The book Cocktail Party

John Lewis is situated in Westfield shopping centre located in Stratford City. The departmental store basically showcases greatest and latest products in context of electronics, beauty, home and fashion. John Lewis has tried to incorporate best ideas in order to create a memorable and pleasurable shopping experience for customers. The brand has even included personal services and delicious foods for all its customers. Special events are even hosted at this departmental store. There are knowledgeable and helpful partners at John Lewis who ensures that customers leave the premises with products aligned with their needs. John Lewis fashion department can be considered as a store within a departmental store. This is a new approach

Prepared by: Marc Hemsin – 3386122 Juthakarn Jessica Suwanasilp – 3344346 Tu Lan – 3282178 Bo Qiu - 3308317

Goal: Entry of our bookstore into the existing market, and being recognised due to our unique style

Introduction Cleanliness Real Welcome & Thank You Hospitality Gestures Customer Complaints & Recovery Security Communication & Follow up Birthday Parties Local Store Marketing Product Awareness & Company Information

By: Sudharsan S Sandeep Kumar Natharali Razvi Vijay PJ Natarajan P Neeraj Kannoth (118) (110) (32) (59) (31) (106)