Cu1515- Introduction to Communication in Health, Social Care or Children's and Young People's Setting.

679 Words May 29th, 2013 3 Pages
CU1515- Introduction to Communication in Health, Social Care or Children's and Young People's Setting.

1.1- Identify different reasons why people communicate.
People can communicate in many different ways, verbal (talking), Written (email, memo, posters), body language/gestures (the way they react when been given information), their facial expression, eye contact, sigh language and behavior. People communicate to one another on a day to day basis. People may communicate to each other for different reasons such as: Creating a relationship, keeping a stable relationship, 'chit chat', giving/receiving information or expressing ideas, thoughts or concerns.
1.2- Explain how effective communication effects all aspects of own work.
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the barriers could be a poor layout or design of the system. It may be hard to understand what the other person is trying to get across.
3.4- Identify sources of information and support or services to enable more effective communication.
Some services that will support people in communication are: Translation Service, Interpretation Service, Speech and Language Service and Advocacy Service.
Translation services, they will write the text into different language.
An Interpretation Service will sit with you during the conversation and translate into another language.
Speech and language services will help develop and support the child with specking.
An Advocacy service will help support and get to know the child, find their interests and help them to learn to talk prop 4.1- Explain the term 'Confidentiality'.
Confidentiality means that information or anything said to you if kept safe and private and only people that need to know the information do. This may include personal details which show address, phone numbers, and medical information. Information on child development, like observation sheets. Finical information, how the children's parents pay for the children to be in the nursery.
4.3- Describe situations where information normally considered to be confidential might need to be passed on.
If information about a child or family information needs to be passed on then parent permission is needed, this is
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