Cultural competence is defined as a set of behaviours and attitudes that professionals must encounter to work effectively in cross-cultural situations. (National Institute of Health, 2015) Cultural competence enables professionals to adopt policies and procedures that reflect the varied mix of cultural differences and be open minded to new culture. (Adler et al., 2009) Cultural competency is a crucial aspect in the delivery of patient care in a pharmacy or any other health system. This concept enables healthcare professionals to deliver services that are considerate and open-minded to health beliefs, practices and specific needs of diverse patients. (National Institute of Health, 2015) Cultural competency is an important concept in reducing …show more content…
When initiated and implemented in the workplace, it aids healthcare professionals to function effectively to understand the needs of diverse patients and treat them efficiently. (National Institute of Health, 2015)
To provide the best overall healthcare to a patient, the patient needs to understand and be familiarized with the information provided to them. According to the article, Communication in Pharmacy Practice, one way to ensure patients understand the information given to them by their healthcare professional is by keeping communication short, simple and specific. (MacLeod- Glover, 2006) It is important for the pharmacist to avoid unnecessary complexity. When the pharmacist uses shorter words and sentences, patients will recall more of what is said. Being specific when giving information or advice to patients will help them recall what they are told. (MacLeod-Glover, 2006) The more specific the message or instructions, the more likely they will adhere to it. Repeating important messages as a summary, with emphasis on critical aspects of the information will help the patient understand the vital aspects of their care instructions, such as dosing instructions and when to take or how to take their
Cultural Competence is important for many reasons. First, it can help develop culturally sensitive practices which can in turn help reduce barriers that affect treatment in health care settings. Second, it can help build understanding, which is critical in competence, in order wards knowing whom the person
Cultural competence is focused on learned behaviors and actions and can be pertain and individual, organization or policy (Oelke, Thurston, & Arthur, 2013). Ideally, a healthcare providers’ practice would only be influenced by the individual patient and/or the community of which the patient resides. But in reality, the healthcare providers’ practice and care is influenced by many entities, such as the
Pharmacists have many different responsibilities to their patients, these include promoting patient’s safety through checking the patient’s medication and keeping good records every time a patient fills a new prescription or refills prescription filled (Leagle, 1994). Pharmacists should also improve
Cultural competency is a set of appropriate behaviours, attitudes and policies among professionals and enables them to work efficiently in cross-cultural situations (NCCC, 2006). A culturally competent health care system can eliminate cultural inequities, provide greater quality of care, and have less patient dissatisfaction and more positive health consequences. A conclusion reached in a study (Palafox et al., 2002) states, culture influences the outcome of medical examination and; therefore, it is vital to provide culturally competent health care services. Cultural competency is especially important in the context of radiographic examination due to the variety of culturally different patients a radiographer comes in contact. The following case study effectively highlights the impact of cultural competency.
Cultural competence is a group of similar manners, attitudes, and strategies that collaborate in a system, organization or among experts and facilitate that system, organization or those professions to perform efficiently in cross-cultural states. A culturally competent health and wellness program provides services that take action to past inequities, existed realities, varied values, behaviors, and beliefs. It adapts advances to gather the diverse requirements of multicultural populations. Cultural competency can be implemented into our health and wellness programs by training the staff and health care experts of the programs to understand a patient’s diverse values, behaviors, beliefs, and modify treatment to meet the patients' community,
Cultural competence is defined as possessing the skills and knowledge necessary to appreciate, respect, and work with individuals from different cultures. It is a concept that requires self-awareness, awareness and understanding of cultural differences, and the ability to adapt to clinical skills and practices as needed
Cultural Competency Having cultural competency within an agency is invaluable because it informs how that agency provides its services to clients. Cultural competence is commonly defined as “a set of congruent behaviors, attitudes, and policies that come together in a system, agency, or among professionals and enable the system, agency, or professionals to work effectively in cross-cultural situations.” In practice, this means availing consumers of services that are both accessible and culturally responsive. For some clients, providing culturally targeted services provides consumers with a safe space and a means of healing. Equally important, clients can examine how their cultural identity may be impacting their physical and mental health.
Cultural competence is important while dealing with patients from different cultures. Being culturally competent enables nurses to effectively care for people regardless of their background which may be from anywhere around the world. Len Sperry defines cultural competence as “the capacity to draw effectively upon cultural knowledge, awareness, sensitivity and skillful actions in order to relate appropriately to, and work effectively with others from different cultural backgrounds” (Sperry, 2012, pg.3) ¬¬ Cultural competence and class standards are connected because cultural competence is needed in order to adequately follow the CLAS standards. CLAS stands for culturally and linguistically appropriate services. Therefore, I believe it is only culturally competent healthcare workers that can deliver culturally and linguistically appropriate services.
Cultural Competence is when you bring employees together of various cultural backgrounds as well as those that have different values, beliefs, Attitudes and behaviors to form a system that helps them work together effectively (Ingram, 2012). Cultural Competency is very important in any work environment because it opens up communication between co-workers in conversations so that they can work together without barriers. When health providers and workers can come together to help each other better understand patients and their different beliefs as well as value them it helps in serving each patients unique needs (Campinha-Bacote, 2011). Some of the patient that may fall under cultural competency are those
Miscommunication, medication errors, and lack of compliance commonly occur in the healthcare field. These are just a few of the errors that occur due to the patient being from a different culture than the physician or healthcare worker. Those three errors alone have a huge impact on our healthcare today. If we could have a better understanding of other cultures that are different from our own we could have a dramatic decrease in errors and a great increase in healthcare participation. Training must be completed and must be done in more than one way. The first step is to make sure that all physicians and health care workers get the same nationwide training that focuses on improving cultural competence. How this is completed must be done in more than one way (Horwitz, 2001).
Understanding where we come from is important to determine what cultural differences leads to our values, attitudes, practice, and principles. Cultural competence is necessary in our health care profession in order to provide an effective service to our diverse community. Cultural competence is one of many health care providers’ responsibilities. Self awareness and analysis of own culture help to sensitize our own feeling towards others cultural groups. Being born in Cuba, I thought that there was nothing else to learn about my own customs and culture.
Cultural competence can be depicted as having the knowledge of cultural groups that are different from one’s own and to be able to work with that individual in a way that makes them feel respected and understood (Harkreader, 2007). For health care providers to appreciate the strengths of different cultures, values, and beliefs, they need knowledge, but they
The provision of written medication information given to the patient helps significantly in cases of medication non compliance (McGraw & Drennan 2004). This is because it aids in memory retention and presents patients with access to a reliable source of concise medication information, particularly if the patient needs to be reminded of certain aspects (Gorgos 2006). These written medication information sheets need to be provided in the patients primary, dominant language because it reduces the difficulty and limits barriers to patient understanding (Gorgos 2006).This is important because this intervention aims to increase a patient’s understanding of their medications, and when a patient feels more competent with the use of their medications, reduced
Cultural competence is the ability to interact well with people of different cultural backgrounds (Rundle, 2002). It provides the best ways of meeting the needs of diverse patient population which is always on the increase, as well as ways of effectively advocating for them. This means that cultural competence has the benefit of enabling nurses to deliver services that respect and effectively respond to health beliefs and practice needs of diverse patients. Through the process of globalization, nurses are moving to places of nursing shortage to offer their knowledge and skills beyond their home
Adapting to different cultural beliefs and practices requires flexibility and a respect for others view points. Cultural competence means to really listen to the patient, to find out and learn about the patient's beliefs of health and illness. To provide culturally appropriate care we need to know and to understand culturally influenced health behaviors. However, becoming culturally competent is a much more daunting task. Culture (and ethnicity) often influences a patient’s perceptions of health and illness. Therefore, if healthcare providers appear insensitive to cultural diversity, their actions may negatively affect the quality of the healthcare that they provide.