Cultural Influences On The Health Care Delivery System

The increasing population of immigrants in the United States has contributed to health disparities in the health care system. Cultural competence can remove health disparities by eliminating personal biases, and treating every person with respect. Simply recognizing and accepting different cultures is not enough, one must be able to consistently recognize and understand the differences in order to be culturally competent. Knowledge and culturally competent practices are a must for nurses to deliver quality care in our rapidly changing multicultural world (Edelman, 2014 p. 25).

Cultural competency is necessary to provide effective patient-centered care, improve patient outcome, and reduce healthcare disparity. When healthcare providers approach patient care entirely from their own cultural perspectives and beliefs, their decisions and behaviors can negatively impact patient care. Evaluating and acknowledging my own beliefs, values, biases, and prejudices allows me, as a healthcare professional, to better understand patients’ cultural needs and values.

Cultural competence in health care describes the ability to provide care to patients with diverse values, beliefs and behaviors, including tailoring health care delivery to meet patients’ social, cultural and linguistic needs. The need for healthcare systems to increase cultural competence and personalize care for ethnic patient minorities should not be ignored. Healthcare systems should promote better understanding and communication between diverse ethnic patients and caregivers. Hospitals should design a system that caters to the needs of all the populations they serve and not just apply a one-size-fits-all approach. Becoming a culturally competent health care organization is a critical component in reducing health care disparities.

In the United States today cultural diversity is growing more prevalent every day. The report from the Institute of Medicine (IOM: Unequal treatment, 2002) presented information that racial and ethnic minorities of all ages receive lower quality health care compared to their non-minority counterparts. Every effort should be made to stop the disparities surrounding cultural differences while attempting to understand the cultural health behaviors, increase cultural

Cultural competency is becoming essential in American healthcare with the increasing and diversification of immigration. The Department of Homeland Security, 2014 statistics indicates over 750,000 immigrants received naturalization in the US. These naturalized citizens represent over 20 countries varying from Hispanic, Indian, Asian, African, and Middle Eastern cultures. A change in the way American healthcare treats these cultures is necessitated to provide efficient care and achieve positive outcomes. Douglas et al. (2014) guidelines are to empower patients to help diminish the inequities of their own healthcare. The guidelines for culturally competent care are meant to guide the nurse, nurse educators, and nurse managers in their competent treatment of persons of other cultures. These guidelines mandate a nurse use education, self-assessment and reflection, and diversification of the workforce to meet the demands. The ten guidelines are knowledge of culture, education and training in culturally competent care, critical reflection, cross-cultural communication, culturally competent practice, cultural competence in health care systems and organizations, patient advocacy and empowerment, multicultural workforce, cross-cultural leadership, and evidence-based practice and research.

In this great nation we live in today that has been vastly increasing diversity bring so many great opportunities. But with these great opportunities there are also challenges that are continually looked over constantly. One of the challenges is our health care system that fails to deliver culturally competent services. Cultural competency helps to enable providers to deliver services that are respectful to diverse patients. This helps with patients own health beliefs, practices and cultural and linguistic needs. This is why this training is needed in every health facility. Many doctors go through this problem not understanding their patient’s needs. If I were a doctor I would use this skill. Certain racial and ethnic minorities receive poorer

The text list several factors that contribute to healthcare disparities, social, economic status, access to medical care, lack of insurance, unemployment, lack of knowledge of healthcare processes and procedures within society, transportation issues and many other factors that contribute to healthcare disparities. Being knowledgeable of cultural competency has several advantages, cultural competence provides relief to the patient when the patient feels comfortable with their physician a bond is developed and patients are less likely to file malpractice claims. Displaying cultural competency increases the quality of services and patient satisfaction.

With a growing and diverse United States population, pursuing the goal of cultural competence in the workforce and health-care system emerges as a leading strategy in reducing disparities. Cultural competency, is defined as the ability of health-care providers to function effectively in the context of cultural differences (IOM, 2001). As a healthcare administrator it is important to employ several initiatives to increase the cultural competency within the workforce including the recruitment and retention of minority staff as well as providing training to increase cultural awareness, knowledge and skills. Another strategy to employ in strengthening the relationship between the patient and provider is to create buy-in from community leaders and stakeholders when launching initiatives geared toward the reduction of health disparities. One example of this type of approach is the Racial and Ethnic Approaches to Community Health (REACH) projects funded by the Centers for Disease Control and Prevention (CDC). REACH projects aim to reduce racial and ethnic health disparities in minority communities. For example, a 2010 study by Liao et. al., documented overall decreasing trends in the prevalence of smoking among men in Asian communities served by the REACH project. By engaging the communities that they serve and forming community partnerships, projects such as REACH can be been successful in targeting health behaviors and consequently reducing health disparities in communities of

Cultural competency not only encompasses race or ethnicity, but a quality of care for all individuals. Studies illustrate that cultural competency is currently lacking in the health care field; this results in the disparities that exist among the minority population with low

As the diverse populations of the United States (U.S.) continues to grow the need for cultural competency in healthcare delivery requires culturally competent healthcare providers. Each population has its own particular norms and practices that guide their lifestyles; therefore, a challenge arises for health care providers to learn to provide culturally sensitive care to clients from diverse cultural backgrounds (Waite and Calamaro 2010). The ever changing population of the U.S. signifies a much needed change in health care delivery to different cultures. The U.S. Bureau of Census (1992) predicts that by the year 2020 only 53 % of the population will be of white European decent.

Cultural competence is the knowledge, skills, and attitudes of the individual health care professionals when they treat individual patients who are from different race, ethnicity, and religion and diverse backgrounds. In the U.S, some patients receive equal treatment in the health care facilities, but others receive unequal treatment because they are from diverse backgrounds. In the article, “Cultural Clues” Melissa Hansen focuses on the importance of culturally competent workforce- (nurses, technicians, and doctors) who can recognize cultural differences to allow effective communication with patients. The culturally competent health care workers also include the community health workers- (community health promoters, village health workers, and lay health advisers). In fact, the lack of understanding between the healthcare workers and patients is resulting in an estimated one-third of patients who do not adhere to prescribed medication regimens. This condition leads not only to serious complication and more hospitalizations, but also is costing the U.S. health system an estimated $100 billion to $290 billion every year (Hansen 22). Necessarily, the health care workforce needs to improve this state to reduce disparities.

Healthcare managers are responsible for ensuring that their organization has a plan or strategy that is geared toward eradicating health inequality through cultural competency. Best practices are of utmost importance in assuring cultural proficiency. Buchbinder and Shanks (2012) outlined these practices in their textbook Introduction to Healthcare Management: a diverse workforce, leadership and organizational culture that fosters cultural competence as well as human resource policies which do the same, appropriate training/education for all employees, linguistic services and materials, systems capable of tracking data with regards to health outcomes, and responding to and engaging the community (p. 321). Additionally, a Commonwealth Fund study provided a list of actions that diversity leadership should adhere to in accordance with the National Standards on Culturally and Linguistically Appropriate Services (CLAS) standards. Aside from employing a culturally diverse staff and patient services and regular re-evaluations of goals, healthcare leaders engage and report their progress to diversity goals the community (Dreachslin, 2008). Inasmuch as cultures change and evolve, it is suggested that cultural competence training be an ongoing process and that organizational policy and strategic plans be reassessed periodically for effectiveness (Buchbinder & Shanks, 2012). Time, revenue, and energy spent in interventions that do not bring the desired results is not

To provide our patients with quality care, increase access to care and to help them to understand and change behavior patterns that could put their wellbeing at risk, we need to develop our cultural competency skills as the lack of knowledge of other cultures can create obstacles. A diverse demographic also extends to workplaces and is the norm nowadays. Many healthcare providers are of a different cultural and ethnic background than the patients they are treating. Therefore every health service encounter is a cross-cultural experience. Sensitivity and understanding to others can prevent misunderstandings, assumptions and miscommunications that would otherwise leas to cultural complexities(6,

As the United States population continues to follow the trend of increasing diversity, the need for more culturally competent healthcare professionals increases as well. According to some of the leading experts in health care policy, cultural competency in health care can be described as the ability of systems and/or healthcare professionals to provide care to patients with diverse values, beliefs, and behaviors, including tailoring delivery to meet patients’ social, cultural, and linguistic needs (Betancourt, J.R., Green, A.R., & Carrillo, J.E., 2002). These researchers assert that there are essentially three specific barriers to cultural competency in the health care setting: lack of diversity in health care’s leadership and workforce, poorly designed systems of care that fall short of meeting the needs of diverse patient populations, and poor communication between providers

Culture and values are standards that influence and shape human behaviors, decision making processes, personal relationships, and status of health and happiness. The United States has become a symbol of a multicultural society representing many different ethnicities and minority groups. As our culture continues to grow rapidly so is the necessity to increase awareness, understanding, and tolerance of these diverse groups. As health care providers we must understand the basic needs of our patients,