Cultural Intelligence And Its Impact On Culture

In Bangkok, Thailand, a group of financial investors invested in a hotel called The Regency Grand Hotel. This hotel is the most cherished hotel in town, where the employees and guests enjoy spending time at this five-star hotel. This place hosts approximate 700 employees that give fantastic benefits, year-end bonuses and ensures job security.

The most useful culture assessment tools available to organizational leaders is the leadership competency tools. Here’s why? These tools relate to diverse cultures in the areas of organizational performance, productivity, and unity. This form of assessment has the potential of uncovering possible deficits in the leaders' different cultures and give the manager an opportunity to overcome perceived shortcomings. The leaders may require additional cultural intelligence training to be more effective. However, Human resource officials select future global leaders because these leaders already have acquired job-related technical knowledge (Daher, 2015). Groups at times often overlook interpersonal skills and cultural knowledge. For these reasons, initial cultural assessments are essential for new leaders.

There is a relationship between intelligence and culture because intelligence is culturally shaped and defined and some cultures support and identify it as very vital in the context of social and ecological aspects. In the early years, there was a bias towards intelligence tests because they used English language and culture. The formation of Wesler Adult Intelligence Scale, Fourth Addition (WAIS,IV) in 2008 by David Wesler was meant to minimise the bias. According to Westen, Burton and Kowalski (2006), intelligence assists human beings to take control of their lives and it varies cross culturally because the power dynamics differ in each society and this leads to differences in behaviour and line of thinking. These authors describe intelligence as multifaceted, functional and can be defined by culture because it is universal and studying intelligence using different culture as a sample that can be used to question Western ideas about intelligence with some emphasis on the assessment of skills and abilities using culturally appropriate methods (Benson, 2003)

Globalization and technological advancement have dictated the need for managers to deal with multiple ethnic groups with different culture in their day to day interactions. According to Kulkarni (2012), cultures play critical roles in individuals, including values, beliefs, humor, worries, fears, hopes, opinions, attachments, and anxieties.

Cultural self-awareness is strongly linked to development of a cultural intelligence for a number of reasons. Thus, this essay will critically reflect on what cultural self-awareness is and its importance on how it develops ones cultural intelligence. Before we discuss about cultural self-awareness and cultural intelligence, it is important to understand what culture is and how it impacts on our society. Culture is a complex subject that can be defined in various ways.

As national culture and organizational culture, there exists differences among different disciplines within an organization. These differences operate in a complex where the differences in outlook and priorities meet and sometimes clash. And since cultural intelligence is about understanding what happens internally and externally when we meet people who have different ways of thinking and acting, it should be able to provide a framework and language to understand and capitalize on the differences rather than tolerate or ignore the friction caused by difference. An example of where cultural difference

To enhance their careers, it would be beneficial for business managers to possess cultural intelligence. If a business person possess cultural intelligence they will be more likely to be chosen by their companies to work in other countries. Cultural intelligence could be developed in many ways like studying different cultures, learning different languages, or even studying abroad. There are so many different cultural dimensions to explore outside of the United States. When traveling to other countries be sure to keep an open mind and not judge the way they accomplish things.

This team will support all of HHC's core businesses and work closely with hotel ownership and management groups to achieve its stated goals.

hotel company, its initial exponential growth followed by a rapid decline in 1999 due to various

At the end of this proposal recommendations were provided to help any business that is in similar situation as Roaring Dragon Hotel was to help to gain back its reputation and survive the current market.

This proposal is about the Roaring Dragon Hotel (RDH). It has a detailed description about the problem and the causes faced by RDH during the change it needed to undergo which was imposed by the government in 2001. The responsibility to change RDH economic environment to market economy was given to HI management. However, the change process introduced by HI led to the further degradation of the establishment process. So, this proposal discuss the points which were misleaded by the management and which completely converted the profit making company to a loss making company.

As mentioned earlier in Chapter 1, China Lodging Group is a multi-brand hotel group which as per now manages seven hotels with each having a specific target of customers. These Hotels are Hi Inn, Han Ting Hotel, Elan Hotel, Star-way Hotel, JI Hotel, Manxin Hotel, and Joya Hotel. Its mission statement is to create great brands of hotels that guests love. The group predicts to be owning over a quarter of the hotel market share in the next five years to come. The two major objectives that the company has set for the next five years to ensure that they attain their goal is to build one large five-star hotel in the heart of China Capital’s serene outskirts and to ensure that they hire enough

Managers were concerned about knowing and understanding each and every perspective of their employee’s cultures. As they know that without studying or knowing the culture, coordination cannot be built between the employees. It is the existing perspective of managers dealing with cross-cultural management (Sultana, 2013).

Roaring Dragon Hotel was a state owned enterprise (SOE) and one of the original 3-star hotels in South-West China

Strengths * Considered to be one of the most prestigious hotels in Bangkok. * Maintains a five-star rating. * Employs 700 people who have all worked for the hotel under its previous management. * Employees are knowledgeable of how the hotel should operate. * The new manager, John Becker, does have 10 years of experience