Cultural Intelligence Paper

The intercultural challenges I am currently facing is my CQ knowledge. I am having challenges because I cannot find common ground when working with a variety of cultures. For example, I work as a customer service representative in a call center and I’m around a variety of cultures. I find it very hard to understand everyone’s triggers, their dislikes, and likes, and why they behave or act a certain way with different situations. I try to ask questions to grasp an understanding of their behaviors, and still find it quite challenging to reach common ground. I try to be very open-minded, however, it always causes me to become frustrated.

Numerous studies have been conducted on the need of cultural competency in the profession of speech-language pathology. To ensure correct diagnosis and appropriate services by speech-language pathologist, information and training should be made readily available. This paper examines the availability of culturally and linguistically diverse assessment and intervention information and training for speech-language pathologist.

The concept of CQ captures an individual’s capacity for successful adaptation to new and unfamiliar cultural settings and ability to function easily and effectively in cultural environments worldwide. (Rose, Sri Ramalu, Uli, and Kumar (2010) Recently… (p. 2))

Culturally competent care has fast become a byword in health care with the increasing global migration of populations including healthcare providers topmost of whom are nurses. There abound a number of definitions of culture and competence in current literature provided by multiple disciplines and organizations. Lehman, Fenza and Smith (n.d.) refers to culture as “the learned patterns of behavior and range of beliefs” which includes ways of life, norms and values, social institutions attributed to a specific group and passed on through generations . While competence implies capacity to function and translates into behavior appropriate application of knowledge and attitudes. Giger and companions (as cited in Loftin, Hartin, Branson, & Reyes,

Those that go into the business world quickly recognize that each work environment they find themselves in can be total different from another. This can especially be said even of environments within the United States, from region to region. There is definitely a disparity of workplace environments from country to country. Not only can culture drive a varied atmosphere, but the diversity of the personnel making up that environment can equally create a challenge that a leader must be prepared to manage. Recognizing that special care needs to be placed on communication and perception skills is crucial in our present professional domain. Managers of today need to employee tools from the psychological and sociological field to be successful. Having a deep understanding in the differences in culture and diversity in the workplace is critical, especially when debating about accepting a position overseas or assigning an employee to an embedded position abroad. With a broad knowledge of cultural differences and diversity, success as a manager and the stability of a positive work environment can be achieved and maintained without unnecessary effort and focus.

Cultural Competence is a complicated assimilation of education, beliefs, and experiences which would strengthen communication and efficient interaction cross-culturally. However, culture is defined as one way of life. It is not defined by race, language, food, religion, and ethics. With a job that involves constant involvement or entanglement with different culture, it is important for cultural competence. To be cultural competent is the ability to know one difference but still understands, respect, and safeguard the individual right to self-confidence, self- interpretation and status. Nevertheless, working with people of different cultural diversity might be difficult especially it differs from our own core culture. Therefore to prevent bias

I understand the term “cultural competence” is the ability to naturally navigate through (social) environments taking into consideration people’s different cultural views and promote the views of others – not to the detriment of others.

In our ever expanding population, people who cannot adapt or respect the cultural diversity of different countries will fall behind in society. It is of a high importance that you learn to be culturally competent, but you may say “I am already good at that” or “Why does it matter?” In response I say that being competent with cultures is a process that continues to change over time and that it isn’t a one time achievement. In modern times it has become increasingly important that people tolerate other people of diverse cultures to the point that you can get fired for not doing so.

There is a relationship between intelligence and culture because intelligence is culturally shaped and defined and some cultures support and identify it as very vital in the context of social and ecological aspects. In the early years, there was a bias towards intelligence tests because they used English language and culture. The formation of Wesler Adult Intelligence Scale, Fourth Addition (WAIS,IV) in 2008 by David Wesler was meant to minimise the bias. According to Westen, Burton and Kowalski (2006), intelligence assists human beings to take control of their lives and it varies cross culturally because the power dynamics differ in each society and this leads to differences in behaviour and line of thinking. These authors describe intelligence as multifaceted, functional and can be defined by culture because it is universal and studying intelligence using different culture as a sample that can be used to question Western ideas about intelligence with some emphasis on the assessment of skills and abilities using culturally appropriate methods (Benson, 2003)

Cultural self-awareness is strongly linked to development of a cultural intelligence for a number of reasons. Thus, this essay will critically reflect on what cultural self-awareness is and its importance on how it develops ones cultural intelligence. Before we discuss about cultural self-awareness and cultural intelligence, it is important to understand what culture is and how it impacts on our society. Culture is a complex subject that can be defined in various ways.

For my second culture immersion project I went to eat at a Mexican restaurant. I went with my group members Ryan, Brian and Brian's girlfriend. I went this pass Tuesday after we had our group meeting. I don’t recall the name of the restaurant but I know it was downtown Appleton near by the Walgreens. . This was good choice for the project because I never have eaten at an actually Mexican restaurant before.

Cultural intelligence assessment will enable the individual to have certain information about himself. It is posited that cultural difference has a greater impact on business effectiveness than we think. That our cultural backgrounds really influence the way we think and act and the way we interpret each others contributions. Our success or failure in communication will depend on the extent at which we understand the different cultural background of the employees and create a fruitful collaboration in situations where cultural differences play a role. To achieve this, we need to act in an appropriate way in multicultural situations coupled with the ability to have an open mind which admits new information and this is curious about

Many corporate are now conducting training on cross-cultural communication for their workforce. In the US, opinions of cultural experts are invited before taking a judicial decision. In short, every person or organization can make small steps to minimize this

The importance of understanding cultural, ethnic and gender differences by managers and professionals in a business setting is essential to make the work environment comfortable. In every culture there are basic standards of thinking, and acting and these cultural differences strongly influence workplace values and communication. What may be considered acceptable and natural in the workplace for one person may be unacceptable for another person. People from diverse cultures bring new ways of thinking, creativity and language skills needed to survive in today’s work force. In many

1. Culture is perceived as a way of thinking that influences the behaviors of a group of people.