Customer Privacy Essay

product/ service bundles to meet customer needs. How can they do this and how can

During the last Christmas season, Target announced that their data security was breached. According to David Lazarus in Los Angeles Times, Target stated that roughly 110 million customers’ information was illegally taken from their database. The information included their credit/debit card info, phone numbers, and email addresses. Target is one of the most popular grocery stores in the U.S.; they have a substantial amount of consumers. Because of this incident, consumers' trusts for the store have been decreasing. Worrying about losing its customers, the company offered a free year of credit monitoring and identity-theft protection, so the customers will feel more secure. Not only Target, some other large retailers also faced the same issues. They want their customers to trust that the companies can protect private data. However, should we not worry? Data breaches have been going on for about a decade, but we have not seriously thought about the issue. In order to protect people’s privacy, the federal government should make new laws concerning companies’ handling of customer information.

Companies have an obligation to protect their customer’s information, which goes beyond that of complying with state and federal regulations. If the company loses the trust of their customers, they risk the chance of damaging

This paper explores seven references that report the results from research conducted on-line regarding the 2013 Target breach. According to the website “Timeline of Target 's Data Breach And Aftermath: How Cybertheft Snowballed For The Giant Retailer” (2015), the breach occurred November and December 2013 in which customers who shopped at Target locations credit and debit cards were breached and their personal information was exposed. Upon their investigation, it was determined their point of sale system was hacked. “Wikipedia” states point of sale system which is used by third party vendors has cash registers as well as barcodes which stores customer’s information. The website “What is Packet Sniffer” (2016), Packet Sniffing may have been a way the attacked happened. “RAM Scraping Attack” website indicates what RAM means and how this type of attack happens. “What is a Firewall in Networking and How They Protect Your Computers” (2014), “What is Endpoint Security? Data Protection 101” and “Why SSL? The Purpose of using SSL Certificates” websites each provide ways to reduce and/or prevent future attacks.

This paper explores seven references that report the results from research conducted on-line regarding the 2013 Target breach. According to the website “Timeline of Target 's Data Breach And Aftermath: How Cybertheft Snowballed For The Giant Retailer” (2015), the breach occurred November and December 2013 in which customers who shopped at Target locations credit and debit cards were breached and their personal information was exposed. Upon their investigation, it was determined their point of sale system was hacked. “Wikipedia” states point of sale system which is used by third party vendors has cash registers as well as barcodes which stores customer’s information. The website “What is Packet Sniffer” (2016), Packet Sniffing may have been a way the attacked happened. “RAM Scraping Attack” website indicates what RAM means and how this type of attack happens. “What is a Firewall in Networking and How They Protect Your Computers” (2014), “What is Endpoint Security? Data Protection 101” and “Why SSL? The Purpose of using SSL Certificates” websites each provide ways to reduce and/or prevent future attacks.

Ever since day one, people have been developing and creating all sorts of new methods and machines to help better everyday life in one way or another. Who can forget the invention of the ever-wondrous telephone? And we can’t forget how innovative and life-changing computers have been. However, while all machines have their positive uses, there can also be many negatives depending on how one uses said machines, wiretapping in on phone conversations, using spyware to quietly survey every keystroke and click one makes, and many other methods of unwanted snooping have arisen. As a result, laws have been made to make sure these negative uses are not taken advantage of by anyone. But because of how often technology changes, how can it be

Pat Regnier and Suzanne Woolley in their article, “Thank You for Calling Equifax. Your Business Is Not Important to Us” discuss the issue of the Equifax data breach that happened earlier this summer. Regnier and Woolley provide details that the data breach may have released the information of 143 million people in the U.S. and that Equifax knew about the possibility of this data breach since March when it was made known that there was a flaw in the software.

Equifax is one of the three most important credit card reporting agencies that provide information on a person’s credit report. Recently, a small group of criminal and unethical hackers hacked into Equifax. The hack exposed the criminals to millions of social security numbers, birthdates, names and much more. The agency is supposed to be highly secured and trustworthy for most. This incident has put the identity of millions in critical conditions. By describing the threat, protecting against it by using browser and tools, and having good judgment there are several ways to handle a hack like this.

While all of these technologies have enabled exciting changes and opportunities for businesses, they have also created a unique set of challenges for business managers. Chief among all concerns about technology is the issue of information security. It seems to be almost a weekly occurrence to see a news article about yet another breach of security and loss of sensitive data. Many people will remember high profile data breaches from companies such as T.J Maxx, Boston Market, Sports Authority, and OfficeMax. In the case of T.J. Maxx, a data breach resulted in the loss of more than 45 million credit and debit card numbers. In many of these incidents, the root cause is a lack of adequate security practices within the company. The same technologies that enable managers can also be used against them. Because of this, businesses must take appropriate steps to ensure their data remains secure and their communications remain

"Privacy. There seems to be no legal issue today that cuts so wide a swath through conflicts confronting American society: from AIDS tests to wiretaps, polygraph test to computerized data bases, the common denominator has been whether the right to privacy outweighs other concerns of society…" This quote from Robert Ellis Smith explains, in one sentence, the absolute need to ensure privacy in the workplace. One of the most interesting, yet controversial, areas concerning public personnel is employee privacy. What limits are there to employers’ intrusions into, and control over, employees’ behaviors and personal properties?

All the consumers affected were also made vulnerable to subsequent identity theft given malicious attackers stole their personal data. Equifax was directly affected since its stock began to plunge immediately the news was made public. Additionally, the corporate governance of the company was tarnished given three Equifax executives sold shares worth around $2 million days after the breach discovery, and the “retiring” of the chief security information officers is questionable (Surane & Melin, 2017). Also, the company was exposed to litigations with some lobbyists and interest groups pushing regulators to hold Equifax accountable for the negligence and poor treatment of affected consumers. The proposed new data security laws will present a greater burden to other corporations. Two such laws are the Promoting Responsible Oversight of Transactions and Examinations of Credit Technology (PROTECT), and Freedom From Equifax Exploitation (FREE) will attract more government scrutiny and limit the type of personal data that companies can collect from customers (Alperan, Carter, & Sofio, 2017).

Personal data is quickly becoming a commodity in today's high technology world. This information is used by banks, investment and brokerage companies, credit card merchants, government agencies (local, state and federal), and consumer product-based companies. Most people probably don't realize the amount of information that's shared between companies, or how often it's done. Many companies sell and share customer data to help sell products and find out what new products they should produce. Other uses include gathering information about inventory levels to help better determine what types of products are bought at which store, when and how often. This can be used for inventory and production, to make sure that the store (or

Privacy laws are established because people have a right to privacy, to an extent. For many years people have argued over their privacy rights, from online videos, to people spying on them, even people stealing internet. People think that they should be completely secluded from others seeing what they’re doing, but in all reality, there’s no stopping people from seeing what you are doing. With more people using the flaws within our media and lives, we as a society must come to accept the fact that people are watching us.

Database security is vital for any and every organization which uses databases. Without proper security, the databases can be breached and the breaches can lead to confidential information being released. This has happened to many organizations whether they are large or small; for example, in the past few years Target and Sony both fell victim to database breaches. To make matters worse both Target and Sony were actually warned about the flaws in their security, but neither took any action to resolve the flaws. Looking into these breaches and how they were handled could lead to designing better databases. Organizations should also look within themselves to assure all employees know good security practices. Simply following regular procedures such as installing antivirus software and firewalls can help create more secure databases. An organization should look at all of their databases to ensure the same top level security is established for all of their databases.

Their operations are very slick and swift such that stolen data is quickly exploited within seconds of being submitted by unsuspecting victims. Since 2005, over 400,000 databases have been compromised since 2005, and thousands more have gone unnoticed or reported. About 40 percent of those involved in IT security have no fixed figure on the number of hackings their companies have experienced. One of the rapidly increasing areas of ecommerce is in the use of web-based applications to replace traditional over-the counter transactions. Hackers have expectedly, latched on. According to a study by Gartner, over 75 percent of Internet security breaches are due to flaws and loop holes in software. The reason for this is that, applications are normally designed and put together quickly to get the system running, and no time is spend analyzing and assessing security implications. As computer hackers continue to step up their operations in line with technology advancements, the securities and future industry recorded a 150 percent increase in the number of suspicious activities detected by their systems. During the same time, research carried out at the University of Maryland indicated that a computer connected to the Internet was subject to an attempted hack every 40 seconds. The battle between ecommerce websites and consumers wages on, according to an independent analyst, ‘consumers are losing a tug of war.’ Simon Smelt, an economist who runs a survey company