Customer Relation Analysis : My Sales Visit

To be able to find the best candidate for the interview I had to look everywhere and had to ask everyone for an interview, but after getting turned down from a couple agents turns out that my friends real estate agent is one of the best and well know respected person at what he does, his name is Ludyn Tijerino. Mr. Tijerino works for an agency called Approved 4 keys. I was able to get in contact with this person through a favor done from my friend. My overall assessment of this interview is that it turns out that in the real estate business there is more to it than what I had imagine. Many of the questions that I had asked seemed to be answered by the time I got there for interview. Mr. Tijerino Seems to be a real great person at what he

I have selected the Braddock Carnegie Library of Braddock, PA (Pittsburgh-area) to analyze through the relationship marketing audit.

If the client responded with yes then he would go into the details of the order, but if they said no he would quickly try and figure out why and attempt to try and solve this objection. Again even if he received a no he never seemed to loose his cool and was the picture of a professional sales person. He never appeared to be to assertive and even during this stage was always listening to what the client was saying both verbally and with body language “I have gotten this far in the sales call, I don’t want to scare them off by being to assertive now” (J. Koch, personal communication [interview], June 27, 2015).

Each year, on average half of Americans get a musculoskeletal injury that takes longer than three months to heal. These injuries include everything from a broken ankle to a lumbar spinal fusion. Musculoskeletal injuries can occur in any race, age group, or social economical background status. Of these 108 million people, only around 9 million people utilize outpatient therapy for their recovery process (R. Klepps, 2015, StriveLabs). This could be because fear of health care professionals or lack of health insurance. Other people that do not seek out therapy, generally let the injury heal itself and normally live the rest of their life with chronic pain. Due to only 9 million people utilizing therapy services, this means

As they went through their meeting they made changes and updates they made notes about in the paperwork so that when Kendal went back to his office he could change and update the information in his spreadsheet that had county club’s information in. They continued working on the paperwork and cost calculations for almost an hour. When it was time to start raping up the meeting he asked if there was any other question or anything else he could do. At the end they went back to more of personal relationship talking about their family’s and OSU football. When we left the country club we went to his office and he showed me how he keeps all the information about his clients along with the different technology he uses to make the most out of his time when preparing for the sales call. Harrells has phone and computer apps that make it easy to update orders and shipping details. He also has his own specialized spread sheets that has the area of the customers, days he visited and how much business he does with each one.

There are six areas in which ABC Steel Ltd feel that they perform better than the

We continued chatting, and he asked me to hire out a power generator to the occupation so I asked for my terms of hire to be signed and this is what happened.

Searching for my first job resulted in my assistant baseball coach giving me the number of a businessman who owned a dry walling company. Having limited work experience and no experience working in construction I found this opportunity intriguing because I am never afraid to work out and I know I can work hard. Sending a text to the number quickly led to an introductory conversation with a man whom I would come to learn a lot from in the next two months. Norm Orban, a self-employed businessman who owns a dry walling company, manages a six man crew that does local jobs around the area I live. Norm’s company responded to a variety

Stacy is a good real estate agent in Raleigh, NC who signed a listing agreement for a home whose comparable houses averaged 116 days on the market. Like most realtors, Stacy was on a limited budget, and the home was completely vacant. Stacy spent hours combing through Craigslist and attending yard sales to finding enough furnishings to overshadow not so attractive features of the house like outdated lighting fixtures and an unconventional home design. By rolling up her sleeves and applying new paint, replacing light fixtures, and furnishing all the main floor rooms with live plants and furniture, Stacy was able to sell the house in only 59 days! This was 180 days faster than the last home that sold on the street and for $5000 more dollars. Stacy ended up saving her home sellers $12,000 by selling the home faster. Stacy’s story is testament to not only the home staging activities, but also in pricing the home properly. It’s typical for sellers to price their home higher than the fair market value for their home, but by managing the process Stacy was able to demonstrate her expertise and guide her client’s decision and get the property sold.

We met around noon and got the basic get to know you questions out of the way. This was to build upon the rapport Lisa had already established via email and phone calls. Earlier in the week Lisa had prioritized prospects by reaching out to business owners in the market for a new server product. Although there were many to choose from this was the first to set a meeting with because he had already flown over for another conference that happened to be close. During this time Lisa had researched him, found out what he did, and developed an initial strategy to go about the meeting. We learned the customer was from Taiwan where he had a small family of 3 in a downtown apartment. He had never heard of show cattle, never been on a farm, never eaten a carne guisada taco, and the cotton plant was very foreign to him. The fact that our family was involved with agriculture and the

Our organizational structure promotes a direct relationship with customers. There are no middlemen or resellers - we provide maximum value to the customer by delivering the right products with the right features and functions just when they’re needed.

I’m working on a report on my computer. I’m doing business as usual in my corner office located on the highest floor of my sky scraper just calculating numbers and making big decisions. My cellphone rings and I quickly pick it up. “Hello, to whom am I speaking to?” A voice on the other line says, “I need a job done. The offer is 50 gran.” I think intently while staring at the door, making sure no one is scheduled to come in at this time. I sigh and say, “Sorry but the pay is only a paltry sum.” I hang up without waiting for a response. I sit back with a smile creeping on my face. I relax myself. He’ll come back. They always do. It’s a strategy I implements in business. If the seller cares enough they’ll come back with a better deal and if

Understanding customer’s needs simply have to do with the business finding out exactly what the customers are buying, when they are buying it and how much of it they are buying it. Businesses must ensure that they keep up to date with developing new products that meet the needs of the customer to keep them purchasing. Businesses must also create new market opportunities by researching possible products that could potentially do well for the customers.

The expert providing the information over the phone would be referred to as the sales & support team who will push the levels of sales. The line of work or industry they are in is the banking industry that provides the financial services to its clients. Yes, there is evidence that the salesperson had prepared for the transaction. The way with which the sales person has been talking to the client portrays the way he has been handling such situations in the past (Ramsey & Sohi, 1997). The listening skills of the sales person were quite empathetic. The sales person cross questioned the client & tried to judge the requirements of the client. The sales personnel used the possible information to tell about the services being offered by him & its usefulness to the client in the near future. Since, it was a sales call carried over phone non verbal communication techniques could not be observed. The language used by the sales person was a bit complex. The client asked for reconfirmations & clarifications in terms of the meaning of the words, etc. The sales person used the RATER Model to identify the needs of the customer (Martin, 2006). The needs of the customer were divided amongst various categories such as reliability, assurance, tangibles, empathy & responsiveness. There was an agreement amongst the salesperson & the customer. The sales person handled the argument in a very tactful

During my sales visit, I met with Garret Johns, who is a Salesman and an Integrated Solutions Consultant for PK Equipment in Enid, Oklahoma. As soon as I arrived, we went straight to work. I stepped out of the truck and he asks me to follow him to the storage yard across the street, I met his coworkers who were trying to hook up a Parker Seed Chariot. The trailer hitch didn’t want to go on the ball and get hooked up in the right way. I knew this task was right up my alley, as at the Grace Livestock trailers haven’t functioned properly in decades. I hadn’t yet made my first impression so I decided to offer my help and got the trailer hooked up for that salesperson to go on the way to make his sale. At that point, they had made their