Cvs Caremark

1143 Words Dec 1st, 2013 5 Pages
CVS CAREMARK
November 25, 2013
Belinda Merritt
Michael Curtis

Introduction CVS was founded in 1963 by Stanley and Sidney Goldstein and Ralph Hoagland. The first CVS store was opened in Lowell, MA. CVS stands for Consumer Value Stores. CVS Caremark is headquartered in Woonsocket, RI and the pharmacy services are currently headquartered in Nashville, TN. Within one year, the CV chain grew from one store to seventeen stores. By 1967, CVS opened its first pharmacy location. These locations were opened in Warwick and Cumberland, Rhode Island. CVS pharmacy provides services through the 7,000 retail stores within the United States. CVS has also expanded its business to include pharmacy benefit management, mail order as well as
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In conducting the surveys, it is important to inform the employees that their opinions are being reviewed and the management is looking to implement policies and procedures to help boost the confidence.
The structure of the company also has an influence on the organization. Organizing the company by department allows the employees to build strong teams. It also allows the teams to support each other’s daily functions. The structure of the organization also effects number of personnel hired into the company. The structure also effects departmental and organizational hierarchy. The departmental organization within the company is also important as it helps to determine departmental collaboration as well as the role of each person in the department (www.smallbusiness.chron.com 2013).
As with internal factors, there are several external factors that influence an organization. External factors can be defined as the interaction between the employee and its customer. The interaction between the employee and the customer influences that relationship that is built with the customer and the company. In developing the relationship with the customers, it is important to remain professional and courteous in all communications to the customer. The company’s image will also be dependent on the relationship that is established between the employee and the customer. The external factor, the audience, is important because

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