DHS Self Sufficiency Program: Case Study

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I called the constituent, she said that she was requesting information about her ex-husband and her children to the DHS Self-Sufficiency Program. She said that when she got divorced, her husband got her child's legal custody, but the judge granted her to have access to his records in the dissolution of marriage of marriage judgment.

She said that she had requested her ex-husband records to the SSP, but they refused to provide them. She said that she file a subpoena, and still they did not provide it.

I informed her that federal and state laws protect client's information and the three ways that she can have access to her ex-husband documentation. One is through a court order, a ROI, or if her husband name her as an authorized representative.
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