Debate the proposition that employers are more concerned with controlling employee behaviour than they are with eliciting employee commitment.

4691 Words Sep 10th, 2013 19 Pages
Employee Relations
Coursework: Debate the proposition that employers are more concerned with controlling employee behaviour than they are with eliciting employee commitment.
Paul Friel
B00205633
Word Count: 3300

It can be said that employers have become increasingly concentrated towards controlling employee’s behaviour than endeavouring to attain employee commitment in organisations. Control can be defined as “To exercise authoritative or dominating influence over” . However this can become controversial when applied to working with people therefore as a countermeasure commitment has been introduced to even the balance. This can be defined as “a combination of commitment to the organisation and its values and a willingness to
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. This constant monitoring can have the effect of de-moralising employees as their every move in the workplace is being scrutinised. Job commitment however relegates CCTV to its previous function of security as management entrust employees to do their jobs, but now that CCTV has been turned in towards employees it is evident that control measures are being used instead of trying to create commitment. Yet CCTV is but one way of retaining control of staff in the workplace. For instance, in McDonalds through the use of CCTV cameras, productivity has increased through unobtrusive CCTV coverage of workers and customers .

An additional method which a business can use technology to monitor employees is the practice of electronic “clocking in” systems. These devices have been implemented in large businesses that employ a multitude of staff in which individual movement of employees can be difficult to trace. A business which has done this exactly this is Poundworld in which employees are electronically scanned into at the start of a shift and have the consequence of deduced salary if this process has been neglected . As a method of control, these devices can monitor exactly when an employee has begun their shift or when they have returned from their breaks etc. to ensure that they begin work at the proper time. This also ensures proper records can be maintained should any discrepancy arise regarding timekeeping.

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