Decision Support System and Managerial Decision Making

Decision-making in the workforce is a process of responsibilities used by upper management to implement, enforce rules, regulations, and maintain a successful environment. Decision-making implemented more effectively by making a plan, thinking it through, accepting more than one opinion and determining what is best. However, decision-making often utilized more effectively by opening doors of opportunities for a suggestion, question, discussion, and feedback. Although, more involvement helps improve understanding, utilize behavior skills and present opportunities for better communication. Everyday life consists of decision-making, the right decision may not always be applied, but ensure room for improvement and opportunity. Individuals approached decision-making in many different ways. As stated by (Jones, Graham, & Bateman, 2006) decision making is a procedure used to recognize a problem, weigh the alternatives and evaluate a solution in which, certain situations will require different approaches to become effective.

Top-level executives and key managers are at the helm of the decision-making process with the focal point being selecting the best choice. Selecting the best choices or alternative of choices derive from assessments, interviews, surveys and audits that evaluates the strategic position of the selected choices. Consequently, the chief executive officer at some point should show how the middle-managers, front-line managers, employees and client fit into the decision-making process.

Transactional Data generated by the Home Depot stores will be extracted, Transformed and Loaded into DSS. These form the inputs to this system.

The goals of the project were to deliver a DSS solution that would achieve the following goals:

Laudon, K. L. a. J. Management Information Systems, 12/e for DeVry University (12th ed). Pearson Learning Solutions. Retrieved from http://devry.vitalsource.com/books/9781256399933/id/ch02fig07

The increased number of IT investment is applied in organization. It is clear that information technology has become the competitive fact in world business. Collaboration is the new trend in business world. No one can deny the importance of information technology application. Besides the profits outcome, the impacts of information technology deployment also create commitment, trust and value. Advanced information system can improve each steps of business process. It enables people to share information, performance task simultaneously and making decision efficiently. IT companies designed different products to satisfy each step of business operation in terms of manufacturing and human resources. Seminole should apply this new IT infrastructure to business operation. Firstly, company can use the transaction processing systems (IPS) to keep track of all business activities and transaction of the organization such as payroll and employee record keeping. IPS also shows all information from internal and external operation. Secondly, Business intelligence systems are designed for decision-making support. Management information system (MIS) is a system that helps managers to keep track of company performance status, which purposed for decision-making and evaluation. Decision-support system (DSS) is purposed for future business decision-making. Thirdly, Enterprise application systems are designed for integrating business process from different functions, such as supply chain

Decision support system can be categorized into five types. These types include communication-drive DSS, data-driven DSS, document-driven DSS, knowledge-driven DSS, and model-driven DSS. “Most communications-driven DSSs are targetted at internal teams, including partners.” (Power, n.d., para. 5) “Most data-driven DSSs are targeted at managers, staff and also product/service suppliers.” (Power, n.d., para. 6) “Document-driven DSSs are more

In all information systems, data resources must be organized and structured in some logical manner, so that they can be:

The rational decision-making model describes a series of steps that decision makers should consider if their goal is to maximize the quality of their outcome. In other words, if you want to make sure that you make the best choice, going through the formal steps of the rational decision-making model may make sense. The following are the steps taken to come to a rational decision: 1. Identify the problem, 2. Establish decision criteria, 3. Weigh decision criteria, 4. Generate alternatives, 5. Evaluate the alternative, 6. Choose the best alternative, 7. Implement the decision, 8. Evaluate the decision.

Decision Support Systems promote a learning culture in an organization. Employees and managers learn new concepts and more efficient ways of improving the organization, either as a byproduct of the application of DSS or from the direct implementation of DSS as training tools. This learning process is good for the company’s future decision making processes.

Thinking critically and making decisions are important parts of today’s business environment. It is important to understand how the decision making process works and the steps involved. The nine steps of the decision making process are: identifying the problem, defining criteria, setting goals and objectives, evaluating the effect of the problem, identifying the causes of the problem, framing alternatives, evaluating impacts of the alternatives, making the decision, implementing the decision, and measuring the impacts. (Decision, 2007.) By using various methods and tools to assist in making important business decisions an individual can ensure the decisions they make will be as successful as possible. In this paper it

1. Create a strategy to leverage the knowledge base of the practice against the value of knowledge within the developing ACOs.

11. Note the word “support” in decision support systems. Why these applications are not called decision-making systems?

DSS provide semi structured and unstructured decisions; it does not only focus on a particular level of management decision, as it integrates by partially overlaying between the three levels of decision making

There are very many types of information systems. Classification of information systems follows the organizational levels in which they are used or installed for use. For instance, there are management information systems; some of which will be covered in this project report. Management information systems (MIS), helps businesses meet their business objectives. Almost all organizations and businesses today use management information systems; be it large, small, startup or an established multi-national. This is for the sole reason that information systems have evolved from just being a tool to gain competitive advantage for businesses, to a vital tool, a necessity in the digital age we live in. Management Information Systems help managers make better-informed decisions and communicate with their superiors, as well as with all the stakeholders in the businesses their organizations are involved in.