Define Functional Versus Dysfunctional Conflict in a Work Group and Explain How You Can Increase Functional Conflict and Decrease Dysfunctional Conflict.

1426 Words Apr 6th, 2015 6 Pages
Conflict arises when there is some indifference among two parties. In any working group conflict is almost unavoidable. When most people hear the word conflict, they often tend to take the term in negative manner. Almost everyone perceives conflict to be a malefactor and that it often hinders the development process of any group. Although usually people think of it as a bad thing, conflict on the contrary can be a positive occurrence within a group to bring about change. Comprehensively conflict refers to a situation in which there are opposing demands or ideas and a choice has to be made between them. So, it means without conflict there wouldn't be any opposing demands or ideas in which case the choices are obvious and easy. This can …show more content…
A functional conflict is the positive conflict that occurs among the people in a work group. They support the company’s goal and improve performance. Functional conflict is healthy and it is constructive disagreement between two or more individuals. A functional conflict often improves the quality of decisions, simulates creativity, innovation and encourages interest and curiosity among group members. Functional conflict helps everyone to learn the art of harmonious and efficient compromise. For instance in a group when people engage in a functional conflict, the outcome in general is very fruitful to the group itself.
A functional conflict requires people to understand and respect each other’s idea. It allows other person to speak his/her thoughts without being interrupted. People engaging in a functional conflict know that the other party is a part of the group. It involves listening to what other has to say. Every other person can provide a valuable insight and suggestion to help solve a crisis. This creates willingness to cooperate. Furthermore in order for functional conflict to be a success, each individual must be given certain freedom of speech and work. Forcing someone to do things they don’t agree is not an effective way to resolve a conflict. A functional conflict focuses on finding a resolution
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